Melissa Ackison Email and Phone Number

As an innovative, articulate, and solution-focused Managing Partner of this family-owned and operated business specializing in a full range of professional land survey services for residential, government, and commercial construction projects, proactively identify and resolve any/all areas of concern that may affect the company’s ability to: achieve its financial goals, retain loyal employees, be compliant with all HR-related laws and regulations, create lasting business relationships with… Show more As an innovative, articulate, and solution-focused Managing Partner of this family-owned and operated business specializing in a full range of professional land survey services for residential, government, and commercial construction projects, proactively identify and resolve any/all areas of concern that may affect the company’s ability to: achieve its financial goals, retain loyal employees, be compliant with all HR-related laws and regulations, create lasting business relationships with customers, and/or improve overall efficiency. • Lead the company in all facets of HR operations and protocols, including: recruiting and retention strategies, employee assessments, compensation strategies, policies/procedures, benefit programs, training and development initiatives, counseling and coaching, termination proceedings, interview techniques, outplacement services, and employee retention incentives.• Provide insight, launch new initiatives, and ensure all financial components of the business are compliant with industry protocols and local, state, and federal laws. • Implemented and continue to manage new processes for invoicing, bookkeeping, collections, and payroll to create a formal, organized, and streamlined operation. • Upgraded the company’s software to a highly-efficient, user-friendly, all-encompassing system that enabled quick, easy, and accurate creation of and access to vendor and customer files, bid proposals, and other sales and operational data.• Set up payroll and calculate taxes for a full-time staff of 12 and countless subcontractors and remote employees throughout the country. • Trained and provide ongoing support to all managers on compliance proceedings and how to do their own tracking of project invoices. Show less

Purchased and facilitated the start-up of a franchise in a brand new geographic market and specializing in providing in-home healthcare services to private pay clients; as a result of regulatory compliance in the state of Ohio impacting the franchise business model, was able to transform the franchise/royalty relationship to sole proprietor/ownership with additional services, revenue streams, and payer options.•As a franchise owner, branch ranked #1 out of 42 existing locations for… Show more Purchased and facilitated the start-up of a franchise in a brand new geographic market and specializing in providing in-home healthcare services to private pay clients; as a result of regulatory compliance in the state of Ohio impacting the franchise business model, was able to transform the franchise/royalty relationship to sole proprietor/ownership with additional services, revenue streams, and payer options.•As a franchise owner, branch ranked #1 out of 42 existing locations for fastest revenue generation, with first-year organic sales exceeding $1.5m and a net profit of 15%. Following the transition to full ownership rights, successfully rebranded and restructured the company from a singular private pay revenue generator to a service accepting veteran’s benefits, Medicaid, Medicare and a host of insurance carriers, as well as offering clinical services, medical equipment supplies, and hospice services.•Recruited, employed, mentored, and retained a team of 37 high-caliber, compassionate, personable professionals, including: full-time clinical employees, an administrative and marketing staff, and 11 contracted nurses; employee turnover was less than 10% in four years of business.•Implemented various payroll and finance software programs and SOPs required to maintain funding and insurance payout.•Initiated and developed long-term partnerships with local media; served as the televised MD TV representative for home health care advocacy and education.•Continually increased annual profitability by 10% through increasing the portfolio of goods and services, resulting in a successful asset valuation and a financially sound private sale in 2014. Show less

Promoted by this global leader of ophthalmic goods and eye care services generating $2 billion in annual sales to fully utilize my exceptional relationship-building skills to direct the corporation’s consultative HR business support activities and strategies.•Managed and led a regional HR staff and executive leaders to ensure the successful implementation of various Human Resource initiatives, including: organizational and human capital effectiveness, leadership development, succession… Show more Promoted by this global leader of ophthalmic goods and eye care services generating $2 billion in annual sales to fully utilize my exceptional relationship-building skills to direct the corporation’s consultative HR business support activities and strategies.•Managed and led a regional HR staff and executive leaders to ensure the successful implementation of various Human Resource initiatives, including: organizational and human capital effectiveness, leadership development, succession planning, compensation and benefit design, recruiting, retention, new acquisition and merger practices, offshoring, nearshoring and outsourcing, and cultural change management in conjunction with business climate change. •Proactively planned and developed goals to achieve organizational effectiveness, company profitability, and employee accountability. •Created a revenue-generating consultative HR service; increased retention rates and contractual business guarantees of new customers by 30% after first year services.•Led and directed all union contract negotiations.•Served as the U.S. representative for numerous international projects overseas in areas of cultural change management, marketing of HR policy, and cross-company communication strategy.•Pioneered a hugely successful multi-level organizational leadership training module and succession planning database.•Recipient of multiple awards and accolades.•Promoted from the role of Manager of HR & Administration ~ managing and overseeing the personnel functions for the corporation’s supply chain division. Set up the new HR function and organizational design strategy for a newly-constructed 600,000 square-foot distribution center. Supervised 15 direct reports responsible for benefit administration, OSHA regulations, safety, payroll, compensation, purchasing, employee recruiting, retention, training and development and facilities maintenance. Counseled leadership teams and department trainers on various topics. Show less

Owner/Director of Operations,ACKISON INVESTMENTS, LLC Columbus, Ohio (4+ years)• Locate, purchase, hire contractors to renovate, personally market, and sell once-distressed residential properties at a profit.National HR Advisor & Human Resources Manager, PETSMART DISTRIBUTION SERVICES Groveport, Ohio (1 year)• Actively recruited to plan, direct, and coordinate all HR management activities for two distribution centers employing 1,100 workers and running 24 hours for the… Show more Owner/Director of Operations,ACKISON INVESTMENTS, LLC Columbus, Ohio (4+ years)• Locate, purchase, hire contractors to renovate, personally market, and sell once-distressed residential properties at a profit.National HR Advisor & Human Resources Manager, PETSMART DISTRIBUTION SERVICES Groveport, Ohio (1 year)• Actively recruited to plan, direct, and coordinate all HR management activities for two distribution centers employing 1,100 workers and running 24 hours for the largest specialty retailer of pet products and services. Chief HR Advisor/Arbitrator & Senior Human Resources Manager, VALUE CITY SCHOTTENSTEINS STORES CORP. Columbus, Ohio (2 years)• In addition to providing a wide scope of HR activities for multiple retail stores and distribution centers, instituted diversity programs and forged partnerships with local refugee job placement programs.Human Resources Specialist & Training Specialist, EXEL LOGISTICS Westerville, Ohio (3 years)• Provided technical and specialized support to a variety of HR activities and functions for this leading provider of contracted logistics services across the US and Canada. Show less