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Two HighlightsBuilt + ran Accounting Ops for 7 yrs at NYC fintech start-up Lukka. Client Billing; A/P, Payroll, Financial Reporting, Tax, Audit. Company raised $100M.Founded + ran int’l service provider General Telecom. NYC, LA + Miami. Brought in $18M in Revenue. EY Entrepreneur of the Year NYC.Accounting Operations Tech Stack / Skills:SaaSOptics – Revenue Recognition; full-charge client billingBill.com – review + post invoices; approvals; ACH payments; wire transfersAvalara – State sales tax nexus tracking and filingsTriNet – Payroll; employee on-boarding + terminationsQuickbooks – synched to other platformsSilicon Valley Bank – synched to other platformsHubSpot – CRMGoals and ambitions? To be the best Individual Contributor that I can be in a business and accounting operations role. Guiding principles? Don’t make mistakes; Income > Expenses; Do more than what is expected at every opportunity. Passionate about? I love the monthly rhythm of Accounting Operations. I’m quite good at it so I get a lot of satisfaction from a job well done. What did I lead Accounting Operations to achieve in 7 years?With just a part-time senior accountant, closed 84 consecutive months, submitted 165 payrolls, on-boarded 125+ employees, 100+ vendors, 100+ clients, completed 3 audits with a Big 4 firm, filed income and sales taxes in 6 states, and participated in raising $100M. Pieces of wisdom from past jobs? Be ready for change.Don't skip lunch.Unique knowledge? I studied turnaround management with Professor Harlan Platt who founded Turnaround Management Association (TMA) and wrote the original Body of Knowledge for the Certified Turnaround Professional (CTP) designation. Past TMA member; completed all CTP training courses.Turnarounds and startups share many of the same characteristics, among them uncertainty over future cash flows. I applied the full turnaround management toolkit to the start-ups and SME turnaround engagements I had. Additions to the culture? Put in a minimum of 40 hours every week; Wear beautiful Italian shoes whenever the weather permits.
Self-Employed
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Self-EmployedBoston, Ma, Us
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Family LeaveFreelance Oct 2023 - Dec 2024Assisted elderly family members to downsize and move into suitable accommodations.
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Mmc Global Controllership, Staff AccountantMarsh Mclennan Jul 2022 - Sep 2023New York, Ny, UsBilling services for Oliver Wyman, Mercer, and Marsh McLennan actuarial services. Month-end revenue recognition and close. Preparing for cutover from legacy systems to integrated CRM > Integrated accounting platforms. -
Director, Financial OperationsLukka, Inc. Aug 2018 - Nov 2021Global, Remote First, UsLukka provides professional services and software solutions to manage crypto assets. Built and ran accounting operations:Client Billing and Revenue Recognition; Accts Receivable; Accts Payable; Financial Reporting; Payroll; Tax; Audit. -
Interim CfoLukka, Inc. Aug 2014 - Jul 2018Global, Remote First, Us
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Independent ConsultantFintech Ecosystem Jan 2014 - Jul 2017Worked at the intersection of bank transformation and fintech innovation.• Connect start-ups at fintech accelerators to VCs, banking customers, mentors, and regulators. • One of those start-ups was Lukka, which now has a $1.3B valuation.
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TreasurerInt'L Ripple Business Assn. Jun 2014 - Mar 2016NzA trade association for Ripple gateway operators. Spin-off from the Ripple accelerator.• Built and operated accounting operations, Client Billing, Customer Service, Financial Reporting. -
Cfo / CooExpertivity Mortgage Solutions Feb 2012 - Dec 2013Turnaround engagement for this 3rd-party provider of regulated mortgage processing services to banks and lenders. 35 staff in Asia and 15 in NJ and CA.• Secured arrangement with federally-charted bank, permitting company to operate in 50 states.• Raised debt and equity capital, restructured vendor payments, expanded operations to PA and CA.
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Operating CfoFast Normalized Data Aka Burstream Jan 2011 - Jan 2012Capital Markets start-up provided managed service offering for high-frequency traders (HFT). • Established trading operations at Nasdaq data center and Chicago Mercantile Exchange (CME).• Handled all functions other than sales: Operations, Client Billing, Accounting, Legal, HR.
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Management ConsultantFibermedia Now Vxchnge Feb 2009 - Aug 2009Tampa, Fl, UsTurnaround engagement for $10M data center company with facilities throughout the NYC area. • Applied Turnaround Management tools to manage profitability, including 13-week cash budget. • Majority state sold to The Stephens Group, merging with vXchange in 2014. -
Turnaround ConsultantProdigi, Inc. Feb 2004 - Apr 2005Turnaround engagement for this transaction processing company with patented point-of-sale technology. Early stored value applications. • Successful POC lead to a distribution agreement for 15,000 locations.• Company sold to Outerwall Inc. (Nasdaq: OUTR), formerly known as Coinstar.ADDITIONAL EXPERIENCE:General Telecom -- Founder and CEO. • Created the first independent switching services platform for global carriers. 50 employees in NYC, LA, Miami. • Developed company from 2-man distributor to nationwide managed network services. Responsible for all sales. $18M in final year.• Company sold to American Tower Corp (NYSE: AMT). • Ernst & Young’s Entrepreneur of the Year in New York City in 2000. [Communications category]
Melissa Craig Skills
Melissa Craig Education Details
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The George Washington University School Of BusinessAccountancy -
Bentley UniversityAccounting And Corporate Finance
Frequently Asked Questions about Melissa Craig
What company does Melissa Craig work for?
Melissa Craig works for Self-Employed
What is Melissa Craig's role at the current company?
Melissa Craig's current role is Revenue / Billing Specialist / Professional services + SaaS.
What is Melissa Craig's email address?
Melissa Craig's email address is me****@****ka.tech
What is Melissa Craig's direct phone number?
Melissa Craig's direct phone number is +161751*****
What schools did Melissa Craig attend?
Melissa Craig attended The George Washington University School Of Business, Bentley University.
What skills is Melissa Craig known for?
Melissa Craig has skills like Start Ups, Strategy, Management, Business Planning, Business Development, Financial Analysis, Due Diligence, Financial Services, Entrepreneurship, Investor Relations, Cash Flow Forecasting, Regulatory Compliance.
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