Melissa Crothers

Melissa Crothers Email and Phone Number

Customer Service Agent @ PromoCell
United States
Melissa Crothers's Location
Nashville Metropolitan Area, United States
About Melissa Crothers

Melissa Crothers is a Customer Service Agent at PromoCell. Colleagues describe them as "Melissa was one of the best sales managers I've ever worked with! She is hands on, a quick learner, great communication skills, and had a sense of urgency to complete tasks. She is very smart in doing research, finding and sourcing hotel leads, and has a very outgoing personality. She always asked questions to better understand her responsibilities, and she always had her sales reports for meetings. She is prompt and punctual, and always completed her sales calls. I couldn't have asked for a better sales manager. I trained Melissa, since she did not have hotel experience when I hired her. Melissa would be a great asset to any sales organization. She is very respectful of supervisors and worked well with our management team. I definitely would recommend Melissa and I would definitely rehire her again."

Melissa Crothers's Current Company Details
PromoCell

Promocell

View
Customer Service Agent
United States
Website:
promocell.com
Employees:
101
Melissa Crothers Work Experience Details
  • Promocell
    Customer Service Agent
    Promocell
    United States
  • New World Imports
    Customer Relations/Inside Sales
    New World Imports Aug 2019 - Present
    Nashville, Tn
  • Target
    Executive Team Leader - Salesfloor/Guest Experience
    Target Jun 2016 - Dec 2017
    Charlotte, North Carolina Area
  • Target
    Executive Team Leader - Remodel
    Target May 2016 - Jun 2016
    Charlotte, North Carolina
  • Target
    Senior Team Leader
    Target Aug 2015 - Apr 2016
    Charlotte, North Carolina
  • Target
    Team Leader
    Target Oct 2014 - Aug 2015
    Charlotte, North Carolina
  • Portrait Innovations
    Project Manager
    Portrait Innovations Mar 2014 - Sep 2014
    Charlotte, North Carolina
    • Worked on the team responsible for creating the “Concept Studio” • Scheduled status update meetings, created agendas and kept minutes for each meeting• Kept up with all deliverables and each team member’s responsibilities to ensure all deadlines were met• Worked with the team to source construction materials, furniture, decorative items and products for studio• Maintained extensive materials list to determine the overall cost of the project for the COO and CEO• Created a finish floor plan, lighting plan and electrical plan for the studio renovation• Communicated daily with the General Contractors to keep them informed about any project decisions and/or changes• Presented and proposed new protocols and scripts for the studio• Managed the Concept Studio and trained associates on all new protocols and procedures
  • Portrait Innovations
    Traveling Manager/Studio Manager
    Portrait Innovations Mar 2012 - Mar 2014
    Duluth, Georgia
    • Turned a failing studio into a successful studio and reached all budgeted performance goals set by company• Finished second highest in the region after less than a year of management• Handled and disposed of chemicals for Fuji Frontier printer while remaining compliant with all EPA rules and regulations• Communicated with the Director of Logistics and Distribution as well as with the Corporate Helpdesk in order to keep all studio equipment up to date and functioning properly• Promoted to Travelling Manager after less than a year of managing home studio• Maintained and oversaw all aspects of home studio while travelling to other locations throughout the south eastern U.S. • Interviewed, hired and trained associates at home location as well as several other locations in the region• Helped to promote multiple associates into assistant management and management • Used problem solving abilities in order to better understand why studios were not reaching their specified goals and conducted the necessary training to fix any issues that were present• Conducted team building exercises to help motivate employees and encourage teamwork and positivity in the studio• Provided studio visit summaries as well as other correspondence to regional manager and other corporate office employees on a daily basis
  • Portrait Innovations
    Photographer/Sales Associate
    Portrait Innovations Feb 2007 - Mar 2012
    Huntsville, Alabama & Marietta, Georgia
    • Photographed a variety of shots on a wide assortment of backgrounds using many different lighting techniques• Effectively sold and up sold portrait photograph packages• Drove sales in effort to meet 30, 60, and 90 day sales goals• Consistently maintained and performed above the sales average goals set by the company • Achieved close to $500,000 in portrait and product sales during time spent as an associate• Responsible for cash and inventory management• Systematically scheduled customer appointments and assigned photographers to appointments• Organized portrait manufacturing and packaging• Maintained cleanliness, equipment and overall upkeep of studio• Periodically offered aid and assistance to out-of-town store locations
  • Atl Nightlife
    Marketing Intern
    Atl Nightlife Aug 2009 - Nov 2009
    Atlanta, Georgia
    • Distributed company materials to the public and to consumers in several nightlife establishments in and around Atlanta, Georgia.• Maintained and updated social networking websites • Hosted an episode of ATL Nightlife TV in order to promote a specific venue and also to get the word out about the company
  • Yedla Hotels
    Sales Manager/Radisson Suite Hotel
    Yedla Hotels Sep 2007 - Feb 2008
    Huntsville, Alabama
    • Marketed to the Sports and SMERF (Social, Medical, Educational, Religious and Fraternal) market• Conducted both inside and outside sales calls on a daily basis• Worked to ensure vacancies were filled on weekends (as necessary)• Proactively kept up with all local current events• Strategically structured room blocks for large groups• Performed careful room inspections, and maintained all front desk duties• Served as Manager On Duty for weekend shifts, overseeing entire hotel
  • Liberty National Life Insurance Company
    Agent
    Liberty National Life Insurance Company Jun 2007 - Jan 2008
    Huntsville, Alabama
    • Obtained Alabama Life and Health Insurance License• Contacted prospects energetically to schedule appointments • Worked many different kinds of leads in order to set up appointments• Thoroughly explained and presented products to potential customers• Responsible for writing and delivering policies to new customers• Utilized many different marketing tools to seek out potential customers

Melissa Crothers Education Details

Frequently Asked Questions about Melissa Crothers

What company does Melissa Crothers work for?

Melissa Crothers works for Promocell

What is Melissa Crothers's role at the current company?

Melissa Crothers's current role is Customer Service Agent.

What schools did Melissa Crothers attend?

Melissa Crothers attended The University Of Alabama In Huntsville.

Who are Melissa Crothers's colleagues?

Melissa Crothers's colleagues are Mira Strubel, Frank Zimmermann, Bettina Burkard, Gilles Moraldi, Janine Heger, Fabian Kreye, Alexander Trampe.

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