• 18 years of industry experience in several restaurants, with extensive training on safety protocols, food safety, security, logistics & customer service• Experience in fine dining, fast casual, quick service, back of house, special events, cocktail serving & banquet serving at extremely high volume restaurants• Special events handling, including learning special menus, setup, breakdown & staging• Able to handle and count large amounts of cash and balance drawers at the end of shift• Excellent at multitasking & having knowledge of multiple menus• Flexible with & adaptable to last-minute changes including scheduling or 86’d items• Proficient at scheduling staff & accommodating time off requests• Dedicated to product cycling & FIFO procedures in order to minimize food waste• Expert on Toast POS, MATRA & Epos Now POS systems including manager procedures & troubleshooting POS problems, able to apply discount, gratuities & voids, adjust shifts & more• Food handler certified, ABC/Responsible Beverage Service certified• Sensitivity to VIP situations & accommodating celebrity clients• Well-versed in common food allergies & how to accommodate guests with dietary restrictions (vegetarian, vegan, celiac, keto, kosher, diabetic, etc.) or other special needs• Extensive wine, beer, cocktail & food knowledge across many cuisines• A world traveler, restaurant-goer, foodie, home chef and beer & wine enthusiastGraphic Design Specialties: Working and Creative Proficiency on both Mac and Windows platforms in: Photoshop, Illustrator, InDesign, Dreamworks, Fireworks, Quark, Microsoft Office, iWork, Coda & MAMP. Web standards, HTML(5), CSS(3), Wordpress, limited JavaScript, jQuery, PHP, C++.