Melissa Alexander Email and Phone Number
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I am a seasoned technology leader with extensive experience driving business technology transformation across multiple industries, including Biotechnology, Healthcare, Transportation, and Energy. My career has been marked by a strong entrepreneurial spirit and board experience, with a focus on improving quality of life through technology. My expertise lies in startup and turnaround environments, where I excel in establishing technology governance and optimizing operating models in the pharmaceutical, biotechnology, and life science sectors.Currently, I am advancing my expertise through a Technology Strategy program that covers technology strategy implementation, data strategy, AI and cybersecurity risk management, platform strategy, and disruptive innovation. This complements my practical experience with a strategic and up-to-date understanding of emerging technology trends and practices.I am seeking opportunities in the Greater Boston area or in hybrid settings that leverage my skills and experience.Target Roles:• Chief of Staff to the CDIO/CTO• Business Technology Management (Corporate / G&A functions)• IT Business Partner Management• Technology PMO ManagementCore Competencies:• Strategic Capability & IT Roadmap Planning• Business Technology Management (G&A)• Annual Planning & Budgeting (AOP Cycle)• Project, Program & Portfolio Management• Organizational Change Management• Business Process Improvement• Vendor Selection and Management• Internal CommunicationsProfessional Traits:• Recognized for effective Technology Business Partner and PMO Directorship• Proven success in driving strategic technology initiatives• Adept in Project Management Institute (PMI) and Agile methodologies• Strong commitment to fostering an inclusive environment and promoting team collaboration and transparencyOutside Interests:• Active community volunteer with over a decade of service to non-profit organizations• Owner / Co-owner of several small businesses: The Rusty Nail Winery (since 2010), The Rusty Nail Emporium (2024) and Wanderlust Properties (2024)• Passionate advocate and fundraiser for congenital heart defect (CHD) research• Author of an upcoming children's book, "The Adventures of Lulu LaRue and Her Dinosaur Too"• Intrepid traveler with a quest for new adventures (75+ countries explored)
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Business OwnerWanderlust Rentals Ok, LlcBoston, Ma, Us
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Technology Strategy - Executive Education CandidateUniversity Of Miami Herbert Business School Jul 2024 - PresentCoral Gables, Fl, UsCompletion date November 2024.Focus on: • Technology strategy implementation• Data strategy• Managing artificial intelligence (AI)• Managing cybersecurity risk• Platform strategy• Disruptive innovation -
Business OwnerWanderlust Rentals Ok, Llc Apr 2024 - PresentOwner of Airbnb properties offering guests a local experience while promoting tourism in a tornado-devastated area.
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Business OwnerThe Rusty Nail Emporium Apr 2024 - PresentProprietor of a commercial real estate property offering retail rental spaces with the goal of promoting and supporting local small business owners affected by recent tornado devastation.
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Head Of Business It Solutions - Enterprise Technology (2020-2023)Foundation Medicine Feb 2020 - PresentBoston, Massachusetts, UsRecruited to lead IT strategy development, solution delivery and operations for ERP, CRM, Corporate and Quality Systems supporting 15 internal business functions (Supply Chain, Procurement, Accounting, FP&A, Billing, Human Resources, Commercial, Medical Affairs, Biopharma Partnerships, Quality Assurance, Legal, Compliance, Communications, Regulatory and Facilities).• As internal consultant built a highly effective team of 10 from the ground up supporting 15 business functions. Established new role of the IT Business Partner, focused on strategic guidance, business partnership, and vendor management, and the IT Platform Owner role, focused on standardized operational support and project delivery. • Partnered with business functions to assess strategic capability needs and deliver five-year technology roadmaps aligned with business strategy.• Standardized roles, tools and processes across operations to enable a new Center of Excellence (CoE) operating model that optimized headcount and strategically leveraged vendor managed services. • Transformed the perception of IT from order taker to indispensable strategic technology partner, understanding how technology reinforces business strategy and supports business functions in achieving their goals and capabilities through enabling technology.• Consolidated multiple, siloed point solutions into single, integrated, multi-capability platforms, increasing ROI and optimizing end-to-end business processes across functions with improved data quality and consistency. -
Co-OwnerThe Rusty Nail Winery Sep 2010 - PresentSulphur, Ok, UsCo-Owner of a family winery, tasting room, retail gift shop, and bistro offering over 30 private label wines, consistently ranked among the top five wineries in the state with year-over-year sales growth since inception. Managed digital and print marketing strategy, retail technology, and financials. -
National Board MemberThe Children'S Heart Foundation Jun 2019 - Dec 2021Northbrook, Illinois, Us -
Founding President, New England RegionThe Children'S Heart Foundation Sep 2018 - Dec 2021Northbrook, Illinois, Us -
Boston Congenital Heart Walk ChairwomanThe Children'S Heart Foundation Jan 2019 - Apr 2019Northbrook, Illinois, UsRaised over $60,000 in support of The Children's Heart Foundation's mission to fund the most promising research to advance the diagnosis, treatment, and prevention of CHDs. -
Member Board Of DirectorsRaising A Reader Massachusetts Oct 2017 - Oct 2021Boston, Ma, Us -
Head Of Global It Project Management Office (Pmo)Vertex Pharmaceuticals May 2017 - Sep 2019Boston, Ma, UsHired to the creation and ongoing management of the Global IT Project Management Office.• Launched ServiceNow PPM (project portfolio management) platform and supporting processes for managing projects, portfolios and status reporting.• Served as ongoing ServiceNow PPM service owner for Global Information Services (GIS).• Provided organizational change management expertise for enterprise-wide / high impact programs.• Developed and introduced extensive Project Manager Playbook as a guide to successful project execution.• Designed and deployed standard process and tools for managing project demand and annual budgeting.• Established and facilitated regular cross-functional IT portfolio reviews to support collaboration, transparency, risk/issue identification and resolution.• Designed and facilitated resource planning sessions to ensure that projects are appropriately staffed.• Provided support and training for different project methodologies (Agile, Waterfall) and complexities (GxP, Sarbanes-Oxley).• Established toolset and process for maintaining GIS-wide technology and capabilities roadmaps.• Launched and managed intranet site for GIS, serving as a hub for employees seeking information about GIS services, updates, and announcements.• Built key relationships with Internal Communications Department and served as IT Business Partner, supporting technology portfolio and IT resource needs.• Provided expertise on Panel of Experts for internal company-wide innovation challenge. -
Boston Congenital Heart Walk ChairwomanThe Children'S Heart Foundation Jan 2018 - Apr 2018Northbrook, Illinois, UsRaised over $115,000 in support of The Children's Heart Foundation's mission to fund the most promising research to advance the diagnosis, treatment, and prevention of CHDs. -
Senior It Consultant, Strategic TechnologiesAlnylam Pharmaceuticals Oct 2016 - May 2017Cambridge, Massachusetts, UsBrought on as Senior IT Consultant supporting Strategic Technologies at Alnylam Pharmaceuticals.• Led cross-functional teams in the implementation of an enterprise-wide legal contract management system, which decreased organizational exposure and risk while increasing contract compliance. • Developed and executed stakeholder analysis, communications, and training / rollout plan. • Partnered with Corporate Communications in the initiation and planning of a corporate intranet rebuild.• Initiated the transformation of the IT Help Desk function, which evaluated ITIL processes from beginning to end, outlining goals, requirements, and priorities for people, process, and platform. -
Information Technology Portfolio Manager, Corporate It And Po&TBiogen 2014 - 2016Cambridge, Ma, UsIT Portfolio Manager on the Solutions Delivery Team supporting Corporate IT and Pharmaceutical Operations and Technology (PO&T) IT functions.• Supported a team of over 30 project managers and project owners in employing software development lifecycle (SDLC) methodology across over 60 projects, increasing on-time delivery by 40% and decreasing red and yellow programs by 20%.• Managed $85M portfolio for two business units, including facilitation of the annual operating plan cycle.• Designed and implemented project and portfolio governance, standards, and processes.• Delivered process efficiency improvements through tools, templates, and communications planning.• Established employee engagement and organizational change management strategy and initiatives to help drive adoption of new operating model and software development methodologies. -
Senior Manager, It Functional LeadBiogen Jul 2013 - Jun 2014Cambridge, Ma, UsIT Business Partner to Legal and Compliance Departments:• Collaborated with business partners to define and manage forward-looking IT roadmap that supported strategic business initiatives.• Evaluated and proposed technology solutions to solve business problems and address inefficiencies.• Directed business analysts and project managers in execution of multiple projects to support business users comprised of compliance officers, attorneys, paralegals, and administrative support staff. -
Member Board Of Directors, Director Of CommunicationsJunior League Of Boston Jul 2013 - Jul 2015Boston, Ma, Us -
President Of The Board Of DirectorsOu Club Of Boston Jul 2012 - Jul 2014
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Owner / Independent It ConsultantLa Rue Consulting, Inc. Sep 2007 - Dec 2013Independent consultant specializing in IT project and portfolio management for various global and domestic clients.
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Senior Project Manager / Scrum MasterThe Mentor Network Aug 2012 - May 20135Th Floor, Boston, UsIT Project Manager / Scrum Master in the Operations Systems Department. • Led teams through implementation of seven small to medium-sized projects to support health and human services applications across 36 states. • Planned and rolled out Salesforce.com Chatter to corporate users.• Implemented Pharmerica's ezMAR product to fifteen facilities.• Utilized Agile techniques to manage the development/enhancement of both new and existing applications built on the Force.com platform. -
Legal Project ManagerBoston Scientific Dec 2011 - Jun 2012Marlborough, Ma, UsLegal department Project Manager for the contract management transformation project.• Collaborated with business owners and core project team to draft project charter and plan.• Facilitated project requirements gathering phase through a series of 34 workshops bringing together process and business SMEs from more than a dozen business functions.• Utilized lean business process techniques to map and document current and future states.• Led planning sessions with steering committee and business owners to streamline future state organizational structure and develop a change management plan.• Worked closely with sourcing manager in the RFP and vendor selection processes. -
Senior It Project ManagerWeight Watchers Jan 2010 - Aug 2010New York, Ny, UsWeb Project Manager for a website rollout in Canada designed for French-speaking clients. www.fr.weightwatchers.ca• Responsible for the planning, coordination, communication and control of activities pertaining to enterprise-wide weightwatchers.com technology initiatives. • Ensured that project goals were aligned with business objectives and complied with overall time, cost and quality success criteria while adhering to PMI standards and quality processes / web design life cycle. Managed a team of 45 employees, including: QA, HTML developers, Flash designers, editorial, legal and business analysts.• Developed and proactively managed project plan (MS Project) specifying goals, scheduling, identification of risks, contingency plan, and allocation of available resources. -
It Project ManagerNyk Line Sep 2007 - Aug 2009Tokyo, JpIT Services Project Manager for OSCAR – A $100 million dollar, enterprise-wide transportation management system covering the entire shipment life-cycle. • Orchestrated a team of 30 Gemstone developers, QA testers, technical writers and business analysts in the implementation of CRs and service calls from 30+ countries.• Successfully implemented three intercontinental route launches and ten major system releases for business critical system modules, including: A/R, A/P, Booking, Inbound and Outbound Documentation.• Utilized formal SDLC methodology in the rollout of approximately 100 system enhancements and 1100 bug fixes and data repairs over a two year period.• Stabilized system modules resulting in 30% reduction in critical/high service requests.• Employed PMI standards in various process improvement initiatives, including: weekly management status reporting, risks/issues tracking, daily team status meetings, project plan tracking (MS Project), business requirement and technical specification documents.• Facilitated rollout of J-SOX requirements to business, development and QA Teams. -
Project Coordinator / Product ManagerNextsource Oct 2006 - May 2007New York, Ny - New York, UsProject Manager of a Web-based compensation benchmarking solution. 2nd in command to Product VP.• Product Dev: Architected formal business plan for The People Ticker. Collaborated with Executive Team to develop business unit strategy and led Product Team in execution of strategy. Developed pricing analysis and formal sales process for business unit. Developed site map and scope for product redesign, and collaborated with Product Team to scope, design, test and implement two global product releases. Pitched all product sales demonstrations to potential clients.• Marketing: Designed all marketing materials and directed strategic marketing campaign with external PR firm focused on driving inbound sales through SEO, website content and press releases.• Client Support: Key role in maintaining customer relationships and providing compensation analysis consultation. Improved customer support processes by developing product manual, annual support plan and administering user survey. Conducted user training sessions for 300+ client base. • Business Dev: Guided wkly sales meetings with Mgmt Team and Product Team. Facilitated and led all product sales demos for potential clients. -
Accounting Is Project LeadExxonmobil Oct 2005 - Oct 2006UsProject Lead and Consultant of general ledger software program in Controllers organization. • Coordinated system security and control audit / risk assessment to identify potential system weaknesses and Sarbanes-Oxley compliance. Subsequently implemented internal controls.• Orchestrated software release certification project deployed to 15 countries worldwide.• Directed release of web-based access review tool that reduced manual effort by 80%.• Led planning, implementation and testing of three global implementations.• Collaborated with system owners to devise internal risk assessments for accounting systems. -
Hris Project Manager / Systems AnalystExxonmobil Jun 2003 - Oct 2005UsPrimary Support Analyst for ten HR applications, including a business critical compensation design system used to develop salary programs for over 10,000 US-based employees.• Facilitated submission of 12 annual salary surveys on time and under budget.• Directed work transition project to foreign affiliate that reduced IT support costs by 60%.• Designed, developed and implemented electronic tool in VBA used to allocate funds.• Led team of contractors in project to develop electronic contract management solution.
Melissa Alexander Skills
Melissa Alexander Education Details
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Tulane University - A.B. Freeman School Of BusinessInternational Business -
University Of Oklahoma - Price College Of BusinessMis (Management Information Systems) -
CimbaAccounting Minor -
American UniversityNative American Studies
Frequently Asked Questions about Melissa Alexander
What company does Melissa Alexander work for?
Melissa Alexander works for Wanderlust Rentals Ok, Llc
What is Melissa Alexander's role at the current company?
Melissa Alexander's current role is Business Owner.
What is Melissa Alexander's email address?
Melissa Alexander's email address is ml****@****lam.com
What is Melissa Alexander's direct phone number?
Melissa Alexander's direct phone number is (617) 551*****
What schools did Melissa Alexander attend?
Melissa Alexander attended Tulane University - A.b. Freeman School Of Business, University Of Oklahoma - Price College Of Business, Cimba, American University.
What skills is Melissa Alexander known for?
Melissa Alexander has skills like Sdlc, Project Management, Program Management, Management, Business Analysis, Leadership, Microsoft Office, Visio, Ms Project, Crm, Budgets, Business Process Improvement.
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