Melissa Ameduri Email & Phone Number

Colorado Springs, Colorado, United States

• Guide owners through updates, changes, and navigation of Evolve's systems, policies, and processes to optimize Owner’s vacation rental business.
• Handle high-volume inbound calls, live chats, and emails in a timely and professional manner, ensuring consistent support for owners.
• Collaborate effectively with cross-functional teams in Owner Success and throughout Evolve to provide timely solutions that exceed customer expectations.
• Resolve owner escalations surrounding… Show more
• Resolve owner escalations surrounding revenue management, marketing, customer service, rate variances and distribution errors with the utmost integrity, analytical thinking and emotional intelligence.
• Collaborate with owners on ways to increase their bookings and overall revenue, reduce incident reports and guest complaints, and overall short term rental business success.

Colorado Springs, Colorado, United States

• Monitor each hotel’s room inventory pertaining to incoming groups and reservations. Update inventory as needed and communicate with the Sales and Operation Teams effectively.
• Promote our hotel’s room packages via our Marketing team and social media sites by accurately and enticingly advertising what our hotels have to offer, close by attractions and events happening in the area.
• Keeping our social media platforms updated with current photos of our hotels… Show more
• Keeping our social media platforms updated with current photos of our hotels, showcasing the beautiful rooms, amenities, meeting spaces and all that each unique property has to offer.
• Keep accurate information updated and available for all staff pertaining to incoming groups and their specific needs and special requests.
• Maintain proper market segments daily per the MARSHA Production Report and capture incoming guest’s business and travel reasons in order for the Sales team to be able to successfully market and prospect for the guest’s.

Colorado, United States

• Manage daily tasks and duties of Front Office staff in order to provide a well functioning team and excellent service for our guests.
• Helping to resolve guest issues while supporting the Front Office team and providing teaching opportunities along the way.
• Maintaining organization of all correspondence for our vendors, guest service requests, and general communication between all departments of the hotel.
• Conduct training for new hires and seasoned employees. Being the… Show more
• Conduct training for new hires and seasoned employees. Being the first to learn and implement any changes that higher management and our stakeholders adopt, then training the team how to use these new processes.
• Daily accounting of our cash drawer and deposits throughout each shift. Depositing cash flow once a week at the hotels bank and keeping records of such for any auditing needs.

Colorado Springs, Colorado, United States

• Greeting every guest, vendor, and associate that comes into the lobby. Checking guests in and out of the hotel accurately utilizing the FOSSE system, internet and Salesforce programs.
• Collecting credit card information securely and accurately.
• Running the marketplace at the Front Desk, keeping accurate cash drawer quantities and depositing overflow into the safe after every shift.
• Keeping accurate signage at the Front Desk in order to best inform our guests and… Show more
• Keeping accurate signage at the Front Desk in order to best inform our guests and customers. Remaining attentive to each guest’s needs, maintaining positive and productive conversation, ensuring they feel welcome and.
• Handling a multi-line phone system, transferring phone calls to the correct department and taking accurate messages for guests and employees.

Carmel, California, United States

• The primary role for the Teacher Assistant is to make sure that our main teachers have regular lunch and bathroom breaks while keeping children safe by making sure there is enough staff in each classroom according to.
• Help children with safe and effective bathroom breaks. Ensuring they wash their hands after each use of the restroom and practice good bathroom habits.
• Keeping the children engaged in their activities, and helping… Show more
• Keeping the children engaged in their activities, and helping to solve conflicts between students in a healthy manner.
• Encouraging the children to play and learn about things they’re interested in as well as encouraging them to try new things.
• Helping to facilitate presentations and projects for the children so they can have the best learning and play experience possible.

Montrose, Colorado, United States

• Greet each patient that comes into the office with a warm and welcoming demeanor. Explain how to fill out the medical forms and keep to HIPAA practices.
• Accurately input information for each patient into their file so that our Dental Assistants, Implant Coordinators and Doctors are well informed of the patients needs and history.
• Confirming their appointment times and procedures over the phone and in person. Accurately collecting payment and insurance information. … Show more
• Confirming their appointment times and procedures over the phone and in person. Accurately collecting payment and insurance information.
• Handling multi-line phone systems, speaking with patients, family members, vendors, sales personnel, etc. Being able to multitask and time manage appointments, projects and deadlines.
• Delivering and picking up dental implant parts and kits from our vendors and manufacturers around town with care and accuracy.