I provide consulting for roles in a number of different capacities. These include; healthy lifestyles, marketing, customer service, online and social influence for a number of clients across all industries. Customer service is one of the most critical aspects of any business. Customer-facing employees portray the image of the company in the eyes of the consumer, and one encounter with an employee can make or break a sale. Organizations with poor customer service or inadequate customer-facing employees risk losing potential current and future clients. Therefore, it is important to know how your customers feel about your employees and business so you can determine how to improve your customer service.Client Projects: ● Optavia (Present)o Independent Health Coach ● The Leadership Edge (Present)o Online Zoom meeting host and support● Some Like It Hot Yoga Studioo General Manager/Sales and Marketing Heado Manage all aspects of an active community yoga studio with 15 employees (9 instructors, and 2 FTE employees)● Norra Marketing o Marketing support for online real estate clients● BIG CAT Advertising o Marketing support for Transportation Authority of Marin● Wall & Main, Inco Marketing support for crowd-funding platform

CCUSA, Sausalito, CA May 1999 – March 2013Designated J1 Visa Program, offering International Students the opportunity to live and work in the United States of America under strict government guidelines.Program Coordinator Direct Support January 2012 - March 2013• ARO designate for the Department of Homeland Security (DHS)• Compliance expert on new employer regulations per DHS regulations• Researched and vetted new employers per DHS regulations• Interviewed new employers per DHS regulations• Directed and managed all participant support per DHS regulationsDirector: Spring and Summer Programs March 2004 - January 2012 • ARO designate for DHS • Provided direction and oversight of multiple international programs• Managed placement team of 6 employees• Project Managed up to 25 international employees and 35 international offices• Recruited, trained and establishing new overseas offices • Managed SEVIS System • Provided and established all logistics for international students to attain employment and housing• Acquired and negotiate contracts with potential employers • Negotiated and addressed all concerns between employers and J1 participants• Participated in marketing, business development, management, and leadership of team objectivesProgram Coordinator November 1999 - March 2004Program Coordinator Assistant May 1999 - November 1999

Held numerous roles for a fast-paced upscale restaurant.