Works freelance as a micro influencer / content creator for beauty, makeup, skincare, haircare, pets, health and wellness and home decor into fun captivating content.Makes content for brands, Instagram and TikTok

Act as primary point person to call people with a positive diagnostic test for COVID-19, provide support and gather information, including information about the disease and isolation procedures.Call contacts of newly-diagnosed patients.Triage and coordinate next steps for isolation for cases and quarantine for individuals the person has been in contact with.Communicate with cases and contacts in a professional and empathetic manner.Collect and record information on symptoms into the CRM.Provide contacts with approved information on state/local quarantine procedures, and, if appropriate, refer them to testing according to protocolCoordinate tracking efforts with local health authority and refer cases and contacts to local resources.Oversee quality control of data collection and data reporting.Make informed, educated decisions on case management based on interview guidelines.Maintain daily contact with the Supervisor/Case Navigator.

• Complete COVID case investigations as assigned* Contact individuals with suspected, probable or confirmed cases who are close contacts of newly diagnosed patients*Educate cases on isolation & Quarantine timeframes• Complete data entry into the Michigan Disease Surveillance System (MDSS)• Escalate issues of public health concern to supervisor• Ask clarifying question of supervisor as needed• Phone Consultation to Local Health Departments and Medical providers for surveillance and reporting issues.

I take care of event planning, community building and networking with members.

*Obtain accurate and pertinent information from initial intake on families' social, psychological, environmental and financial factors affecting overall functioning.*Initiate actions of active listening and reflective skills to build therapeutic relationships to facilitate change.*Make appropriate interventions and referrals in addressing psychiatric/ mental health aspects (as needed)*Provides crisis intervention services for clients and their families as needed.*Offer education, resources, tools as needed, etc. to each individual family/client*Maintained appropriate documentation of intakes, discharge plan, coordinating activities and progress within the plan.*Write case reviews every 90 days per licensing rules* Developed a process which included always using empathy to maintain effective working relationships with internal and external resources.*Excellent interpersonal skills to interact with many people in times of crisis

*Conduct financial intakes with clients struggling with financial issues. *Complete intake and evaluate client information to determine and recommend an appropriate action for the client’s financial situation. * Maintain confidentiality/discretion regarding client financial situation *Communicate and respond empathetically to clients and creditors to maintain successful relationships *Counsel and provide educational materials to clients regarding budgeting, credit and money management. * Provide all clients with an action plan detailing the recommended course of action to resolve their financial situation *Give educational seminars to groups on a range of money management topics.

*Worked on Planning, developing, organizing and implementing an admission/intake process to the facility which included creating and managing a new admission/intake process for the time I was employed.*I worked in a team environment doing the following - Developed and implemented strong marketing strategies which involved networking with local staff to obtain admissions into the building. Complete legal Admissions/intake contract into the facility in accordance with established policies. Maintained open lines of communication within the long-term care community.Maintained key management role and facilitated interdepartmental relations moving at a fast pace daily once information from families came that I would work to admit the person into the facility.I required professional communication from all staff when admitting someone into the facility. Maintained excellent customer service throughout the facility.

● Provide Individual and Family Therapy to a diverse clientele in an office setting● Utilize person-centered planning to produce effective treatment plans and goals● DBT Skills Group Leader● Provided outreach individual therapy● Provided health education to consumers● Instructed anger management group therapy● Participated with Quality Improvement Team for one year● Experience with billing procedures/contacting private insurances