Melissa Bornmann Email & Phone Number

Boston, MA, US

Greater Boston

Bringing peace, love, and joy to the world, one bubble at a time! I offer an amazing bubble experience for anything: parties, corporate events, weddings, camps, schools, AND MORE!!! I will paint your event with gazillions of bubbles produced by my own collection on nets, wands, and props to bring you the ultimate bubbly experience!

Concord, MA

Greater Boston Area

- Input provider/client requests into tracking system, resolve and assign cases accordingly- Ensure compliance with HIPAA regulations and requirements- Answer an average of 40 calls per day addressing customer inquiries, solving problems and providing information about the company and our processes- Multitasking research on 10 databases/internal.

Greater Boston Area

- Pioneered the implementation of new customer mining program leading to increased sales of $500k per month- Contact customers to inform them of opportunity to lower their current rates- Answer questions regarding products, price and availability- Share product knowledge with customers and make recommendations based on customers’ needs

Wilmington, Massachusettes

- Enter provided data into predefined database systems in a prompt and accurate manner - Able to quickly translate information into required electronic formats - Quality control dental scans to determine any discrepancies and contact doctors’ office for further instructions

Waltham, MA

- Wrote and produced training manuals for Troops and Service Units for delivery of the Girl Scout Cookie Program- Trained leaders and parents on procedures on the execution of successful fall product and cookie sale- Responsible for soliciting and securing safe and secure locations for Council Organized Booth Sales for Troops during the cookie sale.

Greater Boston Area

- Skilled sales associate with exceptional attention to customer needs- Developed long-lasting relationships with customers which created relationships that led to long- lasting repeat business- Built and trained a team of successful distributors leading to various levels of leadership- Educated and empowered customers in sexual education by offering a.

As a Dream Coach I worked with clients in crystallizing and fulfilling on their dreams. Utilizing a proven 10-step process, we worked through doubts and fears to have breakthroughs in all areas of life. The focus and goal of the program was for people to change the way they think and talk about their dreams!

Belmont, MA

- Filled in for permanent teachers at a moment's notice; closely adhered to lesson plans; kept students motivated, engaged and focused.- Successfully established and maintained a safe and positive environment in the absence of classroom teacher in schools with diverse cultural backgrounds.

Boston, MA

- Sold print, online and radio advertising for the Boston Phoenix, Stuff Magazine and WFNX Radio- Worked in the Greater Boston area, focusing primarily on The Boston Phoenix- Areas of expertise are promotion, ad design, and providing outstanding customer service

Sharon, MA

- Coached campers to write and produce their own plays- Taught improvisation and circus arts- Developed curriculum for future summer theater programs

Portland, Maine

- Established relationships with customers to help answer technical questions - Assisted in choosing hardware/software solutions for customers' specific needs- Presented engaging customer workshops- Continuously expanded understanding of all products ** Provided excellent customer service – repeatedly received 9/10 on Net Promoter Scores from customers **

Portland, Maine Area

- Taught all age-levels, with a focus on Middle School Math & Science- Encouraged critical and creative thinking- Documented academic, social and emotional performance through assessments- Engaged in a “hands-on” approach with students via the Scientific Method, providing inspiration and encouragement to explore the world- Classroom focus was on laboratory.

Portland, Maine Area

- Developed highly popular and in-demand after-school programs for improvisation, circus arts and drama- Handled all aspects of hiring and training team of teachers- Managed writing, researching, editing and distribution of all news releases, newsletters and feature articles focused on drama enriching students’ lives- Effectively networked with area.

New York, New York

- Coordinated, scheduled and managed travel, meetings, speaking engagements and conferences- Designed, wrote and proofed school publications- Arranged school-wide social and professional events and meetings- Attended meetings, recorded and created minutes of committee meetings chaired by Headmaster

Greater New York City Area

- Organized details of specific contract revisions for Pay-Per-View events- Coordinated print, video and press materials for distribution in feature film licensing business- Managed appointment calendar and extensive travel arrangements- Independent projects included: coordination of client marketing material, maintained marketing library.

Master Of Science, Education

Ba, Communications

Activities and Societies: WSAM, ADAPT, Welcome Week, various other clubs