• Ensured competitive and prompt shipment of nursery stock, via dry and refrigerated intermodal and over the road shipping containers.• Procured national and regional customer accounts to ensure ongoing business growth.• Fostered reliable and trusted relationships with internal as well as external customers by personally providing exemplary customer service with 24/7 response and assistance.• Analyzed, negotiated, rated, and monitored pricing to ensure a balance of competitive rates and profitability to the company.• Planned and coordinated freight pick-up and delivery times with shippers and receivers.• Monitored and managed expedited and efficient progress of freight from pickup through delivery.• Remained constantly vigilant of ways to improve processes and efficiency and make recommendations.• Attended Trade Shows to cultivate and support relationships with a nationwide customer base.• Functioned as subject matter expert to train and mentor incoming employees.• Researched and evaluated routes for multiple stop deliveries ensuring the best possible route for trucks to deliver in a prompt and safe manner.• Researched and procured shipping vendors for multiple shipments while ensuring compliance.• Technologies used: McLeod, DAT, vendor-specific proprietary systems, MS Office, and MS Teams.

• Continually sourced to ensure a solid pipeline of Administrative, Project Management, Business Analysis, and Accounting and Finance candidates primarily in the Portland metropolitan area• Recruited for Direct Hire, Contract, and Contract to Hire positions for many different sized clients from small to large• Built and maintained trusting relationships with candidates from sourcing though employment in direct hire positions as well as throughout contract completions• Negotiated with clients and candidates to come to terms for mutually beneficial partnerships • Technologies utilized include: Bullhorn ATS, Maxhire ATS, MS Office, Indeed, CareerBuilder, LinkedIn, and Monster

• Proactively sourced, qualified, and matched candidates to contract and permanent engineering roles in the local Portland market, as well as in Washington and California• Created and managed relevant candidate pipelines and worked with sales to bring the most desirable candidates to the market• Quickly developed a recruiting strategy for new orders to get a jump on the best and quickest moving talent• Coordinated background procedures and onboarding of newly hired candidates• Continued contact with both candidate and client throughout assignment to assure quality standards and handle contract completions • Technologies utilized included: Bullhorn ATS, MS Office, LinkedIn, CareerBuilder, Monster, and Indeed

Engineering Recruiter• Collaborated with two other Portland Adecco recruiters to recruit specifically for Engineering jobs in the office using the same methods as the previous role as Technical RecruiterTechnical Recruiter 12/2014 – 02/2015 • Recruited top technology & engineering candidates for contract and permanent placement at local and national companies• Developed a recruiting strategy for all incoming requisitions• Created interesting job descriptions and posted to internet job boards as well as on social media including LinkedIn, Facebook, and Twitter to assist in drawing qualified and interested candidates• Searched internet job boards, LinkedIn, and Smart Search using Boolean strings for potential matches with open requisitions • Screened candidates and vetted to ensure a good match for both candidate and client• Scheduled and prepared candidates for interviews with clients• Checked references for interviewing candidates• Acted as liaison between client and candidate to ensure smooth on-boarding process• Hired and released contract employees at end of contractRecruiting Sourcer 10/2013 – 12/2014 • Assisted with recruiting efforts for excellent, well qualified candidates for some of the area’s top companies• Assigned incoming requisitions to recruiters and assisted with creating SEO friendly job descriptions for posting• Tracked requisitions and assisted with payroll and other administrative duties when needed• Technologies utilized throughout time at Adecco included: SmartSearch, Fieldglass, MS Office, CareerBuilder, Monster, Indeed, and LinkedIn

• Monitored, analyzed, and evaluated benefit plan administration policies, procedures, and practices to maintain subject matter expertise.• Maintained compliance with HIPAA, ERISA, and SOX regulations.• Prepared documentation of analysis and implemented approved administration changes and recommendations.• Functioned as a resource to Benefits Specialists in daily processing activities, assisting as necessary.• Performed audits of processing work.• Assisted Benefits Consultant and Benefits Administrator with design, implementation, and administration of company-wide benefit programs.• Effectively communicated with employees from all levels of the organization to promote understanding of policies and procedures while maintaining exacting standards of privacy.• Performed analysis and made recommendations on self-insured company benefit design.• Designed and implemented company-wide benefit surveys and market comparisons.• Assisted Legacy Health’s Leadership in preparation of benefit-related reporting for budgeting purposes.• Presented benefits portion of New Employee Orientations monthly.• Technologies used: Lawson, MS Office, and proprietary system.

• Made Long Term Disability (LTD) decisions in partnership with vocational and medical professionals based on a comprehensive understanding of claim facts and thorough evaluation of relevant information.• Developed case files that displayed sound decision-making in accordance with documented procedures, using claim facts, policy provisions, and special handling agreements.• Fostered effective business relationships through clear communication with claimants, employers, and internal departments such as underwriting and legal.• Thoroughly documented all claim decisions and actions meticulously, maintaining regular and appropriate written and verbal communication.• Reviewed and determined ongoing claim liability, involving the evaluation of claim documentation, resolution of queries, and identification of any changes in claim status or benefits.• Accurately determined financial liability by analyzing salary, other income sources, medical/vocational information, and contract language.• Served as primary contact for eleven regional large case policy owners for groups of employees from varied industries.• Provided prompt and accurate approval of claim decisions, claim disability management strategies, and payments for less experienced staff.• Technologies used: Proprietary Disability Management Software and MS Office.