Melissa Annin Email & Phone Number

Omaha, NE, US

Omaha, Nebraska, United States

Greater Omaha Area

• Process check requests or EFTs for many companies within West and distribute payments accordingly (Citrix- Epicor)
• Helped with the switch over from Epicor program to new Fusion program, and contacted vendors to update information
• Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices. (including w-9s)

Greater Omaha Area

• Perform detailed account analysis and corporate month-end processing and reporting (Quickbooks)
• Maintain general ledger, bank rec. and petty cash
• A/R, A/P, payroll and other HR tasks

Greater Omaha Area

• Leveled up in roles requiring the ability to handle a variety of customer service calls and resolve customer issues with expediency
• Demonstrated proficiencies in telephone high-volume environment to calm upset customers by rapidly solving problems and rebuilding client trust to prevent the loss of key accounts

Greater Omaha Area

• Communicated effectively with multiple employees to coordinate and host each trade show
• Established strong relationships with customers to effectively answer questions as needed as well as receive payments
• Helped coordinate many events (average of 10 large trade show or events per year) that contributed to consistently high enrollment levels
• Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official correspondence for each show

Greater Omaha Area

• Reviewed payroll reporting from subcontractors to verify appropriate wages were being paid
• Processed invoices received for payments and had strong communication with contractors in case issues arose
• Effectively put information into system for A/P and filed all needed correspondence in appropriate places
• Provided many other clerical tasks as needed from each project manager