Melissa Pollack Email & Phone Number

Fort Lauderdale, Fl, Us

Miami/Fort Lauderdale Area

- Delivers education and support regarding topics related to health, parenting, and infant care and development to a caseload of over 60 clients- Identifies and assesses client and family needs while evaluating, coordinating and providing necessary services- Provides referrals for counseling and other services to clients, completes required assessments, and assists individuals and families by helping to articulate goals

Miami/Fort Lauderdale Area

- Engages clients through various treatment modalities, such as cognitive behavioral therapy, in order to draw out knowledge and insight for the purpose of recovery

Miami/Fort Lauderdale Area

Remote

Hollywood, Florida

• Develop and manage the alumni program with the goal of empowering alumni to stay connected to Recovery First and each other• Organize and execute off site events for alumni, with focus on coordinating venues, creating collateral, and utilizing social media outreach to ensure alumni attendance• Promote and facilitate weekly meetings at Recovery First for alumni to attend• Communicate regularly with alumni through various platforms, encouraging them to leave feedback in the form of reviews• Engage current clients through facilitating weekly groups, explaining the benefits the alumni program has to offer• Convert alumni relapses into readmissions as needed

Miami, Florida

• Provided office management services, acting as lead coordinator among the internal client teams• Spearheaded and managed the following: tracking and activation of editorial calendars, speakingopportunities for clients, and ZMPR's Instagram account• Executed team building initiatives on a daily, weekly, and monthly basis; planning events within budget and timeline

United States

-Verified Merchant application information, coordinating the collection of missing data and documentation.-Addressed Merchant needs by followed established protocols to resolve inquiries pertaining to interchange, funding, billing, and the electronic payments industry as a whole.-Managed accounts from application to deployment stage, installing various equipment and troubleshooting with Merchant as needed.-Professionally communicated with Merchant callers using interpersonal skills that conveyed a sense of ownership and commitment to resolution.

Miami/Fort Lauderdale Area

- Established relationships with clients and families prior to starting treatment; answered questions and addressed concerns- Worked directly with Admissions Department to prioritize visits and assess client care needs- Visited clients in Detox to ensure retention and reduce flight risks- Assisted in blocking clients from leaving treatment "against medical advice" when necessary- Mentored and motivated clients throughout entire treatment stay, via one-on-one and group settings

North Miami Beach

- Completed full client intakes upon admission; including consent forms, releases of information, and assessments- Served as Kipu system point-person for entire Clinical team, editing and creating forms as needed- Worked with insurance companies to verify coordination of benefits for clients- Trained underneath the Director of UR to acquire pre-certification on clients for various levels of care- Helped facilitate the drafting, creation, and implementation of all new intake consent forms

Miami/Fort Lauderdale Area

-Responsible for client admissions, as well as executed and processed the financial transactions and clerical duties for the office. -Coordinated intakes : pre-assessed clients, administered biopsychosocials and ASAMs. -Served as liaison with general public, clients and their families. -Maintained client financial records and assisted therapists and behavioral technicians when needed in overseeing daily PHP and IOP programming.

Greater Atlanta Area

• Developed strategic partnerships with companies who's customer-base would benefit from our services• Executed on-site marketing events relevant to the Vida-Flo brand; including: CrossFit competitions, fundraisers, and wellness expos• Seeded and developed relationships with market influencers, ultimately leading to increased brand visibility

Greater Atlanta Area

• Did unexpected, random acts of kindness for others• Researched, coordinated and hosted marketing events relevant to the KIND brand and to the Atlanta region, partnering with like-minded companies • Coordinated the strategic execution of sampling initiatives, targeting consumers where they live, work, play and shop • Collaborated with sales team to determine market level goals, utilizing strategic marketing initiatives to achieve those goals• Seeded and developed relationships with market influencers, ultimately leading to increased brand visibility • Organized and hosted weekly in-store product demos to foster consumer trial, purchase, and awareness • Maintain relationships with existing sales accounts through POS placement, order taking and store merchandising • Facilitated the communication of success stories, key learning’s and other activities to Field Marketing Manager

Greater Atlanta Area

• Managed over 35 client accounts across the southeast territories of two account executives, for one of the world’s most recognizable multi-media platforms in the online and broadcast industries• Executed online advertising campaigns from proposal to completion, which involved; drafting contracts, tracking performance and delivery levels, and compiling data into client-friendly formats• Served as liaison between clients and production, to establish timelines and collect assets for branding elements including brandscapes, custom newsletters, contests, editorial creation, and integrated sponsorships• Processed credit applications, entered new client information into Salesforce, and completed all client direct or third party monthly billing• Updated monthly revenue projections in alignment with forecasts and processed invoice requests accordingly• Worked closely with Inventory and Traffic departments to monitor campaign delivery and resolve any reporting discrepancies as they occurred

• Monitored and assisted the Southeast U.S. regional office in the day-to-day process of creative development and production of Nissan advertisements• Coordinated with Creative department and studio during entire production process, communicating any client changes or specific direction while adhering to strict deadlines• Obtained all script and spot approvals with Nissan National, Nissan Legal, and Zimmerman Marketing Communications• Maintained up-to-date knowledge of vehicle product information regarding features, accolades, and current offer incentives• Reviewed creative briefs submitted by Field Account team and processed all regional broadcast production estimates for Client approval• Compiled monthly regional creative, including all TV and radio spots and print layouts, for monthly creative sharing• Updated and sent out daily production log to entire team, in order to track status of creative in studio and make sure all spots were in line with deadlines and air dates• Responsible for marketing and event planning for annual Nissan department fundraiser that resulted in net earnings of over $1,500 for the National MS Society• Facilitated the creation and implementation of a Nissan sponsorship package for the St. Louis Blues hockey season, which included the production of arena signage, scrolling LED and TV ads, and a Radio spot for the NHL Network

• As Vice President of House & Alumni, served on the executive board, leading and motivating a group of 200 members while simultaneously fostering meaningful relationships with Brother Alumni • As Unity Pledge Advisor, mentored new brothers throughout the pledge process by facilitating unifying events and serving as a personal guide for assistance• As Efficiency & Communications Committee Chair, created entrepreneurial committee to address inherent problems among meeting efficiency, professional development, and brother unity

• Provided analytical support to TNS’ Strategic Planning team by compiling up-to-date industry research to foster long range planning and subscription forecasting• Collected current cable subscription promotions, noting significant trends in order to understand the economic climate and its impact on the Pay TV industry• Examined High-Definition Carriage Requirements matrix to ensure compliance was met among contracted cable affiliates• Researched and tracked the 2009 Digital Transition’s impact on cable subscriptions• Analyzed quarterly subscriber changes among top cable affiliates and shared findings with appropriate parties• Created a market breakout of CNN en Español households by national regions for the purpose of an ad buy

• Suggested marketing strategies to target various college campuses with potential for new store opening• Provided valuable input to founders and managers in weekly business planning meetings

• Motivated participants to successfully complete fun and original workouts which exemplified correct form • Planned, coordinated, and instructed aerobic classes such as Cycling, Kickboxing and Total Body for up to 50 persons at a time

Bachelor Of Science, Journalism & Communications; Telecommunications Management With Business Concentration

Activities and Societies: Alpha Kappa Psi

Education record

Activities and Societies: Gratitude TrainingLeadership Training Program