Melissa (Rosman) O'Connor Email & Phone Number

Boston, MA, US

New York, NY, US

New York, NY, US

New York, NY, US

New York, NY, US

Sydney, NSW, AU

- Primary analytics partner to frontline pre- and post-sales support organization, cultivating cross-functional relationships as a subject matter expert on data for ticketing and quoting systems- Overhauled and developed new operational dashboards to empower managers and support staff to self-serve their data needs and gain better insights through visual.

Redwood City, CA, US

- Partnered with User Services and Customer Success to create dashboards and conduct analyses using SQL and Tableau for audiences ranging from individual contributors through senior leadership- Collaborated with Enterprise Systems team to build and validate data pipelines between third-party systems and a data warehouse (Redshift)- Composed critical SQL.

Redwood City, CA, US

- Delivered data to Box Consulting leadership for regular operating reviews and ad hoc needs, such as performance reviews and deep dives into regional sales attach rates- Streamlined project routing process to reduce daily effort previously needed from management- Developed advanced understanding of PSA system (Clarizen)and implemented multiple.

Redwood City, CA, US

- Full-cycle recruited for all open User Services roles and hired 3 team members- Organized 2 "Drink N Sync" networking events, which contributed to several hires across departments- Maintained Sales hiring metrics and pipeline reports, providing critical visibility to senior leadership- Sourced for senior Consulting and Sales roles, resulting in hiring a.

Redwood City, CA, US

- Coordinated interviews and built rapport with hiring teams across the company, including Customer Success, Marketing, Product, Platform, Business Development, People, and Finance- Scheduled an average of over 65 unique interviews per week- Established best practices for recruiting coordination to execute efficient and consistent processes- Became an.

Palo Alto, California, US

- Benchmarked and developed plan for StartX Facebook and Twitter accounts to increase interactions- Compiled information about portfolio companies to strengthen StartX brand and increase SEO- Proposed and implemented strategy to encourage alumni companies to engage with StartX on their websites, resulting in 44% engaging and 18% stating intent to do so in.

Stanford, CA, US

- Produced publicity materials for CLDR programs- Organized resources for Executive Challenge, an experiential education event for first-year MBAs

- Managed Twitter and Pinterest accounts with focus on gaining followers and growing online presence- Conducted product development research primarily focused on characteristics of top online retailers- Generated content and analyzed A/B testing data for weekly email newsletter- Created 30-second video to market product to users on YouTube and in Google.

Cedar Rapids, IA, US

- Solicited donations for funds and schools within the Stanford University network- Secured over 650 pledges for a total of over $127,000

Fairfield, CA, US

- Presented company history and production process on public and private tours- Coordinated dynamic schedule for tour guide team