CalBRE#01951324Melissa Steele is the Co-Founder and President of Steele San Diego Homes, Inc., a residential real estate business and agent team in San Diego. Together, The Steele Team helps to change people's lives by providing a personal, genuine, and FUN real estate experience! They love helping clients to buy and sell homes, leveraging today's technologies to provide the ultimate customer service experience. The Steele San Diego Homes Promise:When you choose to work with us, it is our promise that we will provide you with the best real estate experience possible. For every one of our clients, we commit to impressing you with our open communication, impeccable work ethic, and top-notch service. If, for any reason, we feel that we can not provide you with an exceptional experience, we will not take you on as our client.When we mutually agree to work with each other, we count on you as much as you count on us. We don’t lock anyone into binding agreements we can’t uphold, and we promise we won’t push you into working with us. We love working our tails off for clients because we are committed to working with each other. However, if at any point through the process working with us no longer feels like a great fit, we have a simple, open conversation and part ways. We always have your best interest in mind, regardless of the consequence. So if you feel as though working with someone else will serve you better, that’s great! We will respect and support your decision.We understand that our unique style and forward-thinking approach to business won’t appeal to all, and we appreciate and respect that. We work with individuals who are passionate, excited to make their dreams come true, and are ok with keeping things casual and lighthearted through what can sometimes be stressful. We enjoy working with clients who have a clear vision of their goals and what they want from their real estate experience.

-Manage a diversified Real Estate Investment Company with a growing portfolio-Work with partners across the United States to find and invest in profitable real estate-Committed to maintaining quality and efficiency in all paperwork and deals for exceptional service-Extensively research investment opportunities to ensure the maximum appreciation potential and ROI for investment properties

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-Create all content for the site RhythmofOurLives.com, including blog posts, motivation Monday assets, DIY projects, and recipes.-Analyze site traffic and data to continually target all content to key demographic.-Maintain relationships with readers to establish solid fan base and return visits.-Manage social media interactions with platforms such as Facebook, Instagram, Twitter, Google+, Pinterest, Tumblr, and Flickr.-Develop interactive marketing campaigns to increase readership.

Culture:-Assisted in the management of a 35-member team.-Acted as an ambassador for the company's culture, focusing on the team's happiness and professional development.-Scheduled workshops, quarterly team surveys, and one-on-one meetings with team members to promote happiness in the workplace and a balanced lifestyle outside of work.-Organized all culture-related activities including weekly team lunches, CSA deliveries, "Birthday Surprises", celebrations for personal achievements, and team building events for staff.-Planned all office events ranging from small team-centric gatherings to industry parties with over 300 attendees.-Managed content creation and updating of organization's culture blog Lifeat.dtelepathy.com.-Maintained cleanliness and organization of the office place, coordinating ordering of office equipment and supplies while keeping in mind the team's needs for the space. -Booked all travel arrangements for employees, ensuring quality of travel while meeting budgetary requirements.-Assisted with marketing efforts including product revenue breakdown, analytics research, customer support and T-shirt promotion and distribution.Hiring:-Managed company hiring efforts to evaluate potential candidate fit from a skill, financial, and cultural standpoint.-Facilitated the hiring of up to seven different positions at one time, establishing relationships with all incoming applicants and maintaining exceptional communication and visibility for over 50 potential candidates in the hiring funnel at any given time.-Coordinated every step of the process including hiring managers' initial review of applications, interview scheduling, and administering skills tests and personality profiles for each candidate.-Conducted all culture-related aspects of the interview process such as culture-based interviews and evaluation of personality profiles.-Performed background checks, reference checks, and assisted with seamless on-boarding of all incoming employees.

-Actively managed five portfolios consisting of 7,700 customers and over $600 Billion Dollars in risk exposure-Subject matter expert on credit data, risk policy, and control related functions for corporate and commercial clients-Corresponded with cross-functioning teams on a daily basis, participating in off-site conference calls and projects-Monitored documents and review processes associated with commercial lending, covering numerous product lines -Mitigated firm exposure through analysis of portfolios and documents, while overseeing and allocating portfolio funds-Promoted participation in department activities, playing a primary role in coordinating activities, volunteer opportunities, and employee incentive programs-Led a 5-member system improvement team to capture over $10 billion of unlinked industry exposure and save approximately 17.5 hours processing time per week, which was presented to senior executives in NYC and Buffalo

-Updated content of social media websites on a daily basis while promoting upcoming events, product sales, and the salon’s community involvement-Worked with salon owner to develop marketing strategies for selling product and advertising-Ensured customer satisfaction by responding to questions and concerns in a timely manner-Encouraged customer involvement through on-line contests, questions, and re-posting client pictures-Cross-promoted business partners by re-posting about their new product lines, sales promotions, and events

-Maintained employee credential records and processed employee verification forms and references-Developed training modules and coordinated employee events -Submitted enrollment forms and employee reimbursements, while assisting benefits administrator with multiple day-to-day tasks-Aided employees with questions regarding employee benefits, policies and procedures

-Developed specific promotion strategies for three new services that Bucks4Books created-Strategized, enhanced, managed and marketed new products while working directly with top level management, including the company’s COO-Performed SWOT analysis, conducted market research, aided in product development and management, and helped create and execute a marketing plan

Worked there over summer and winter breaks 2009-2010-Properly opened and closed the salon, observing all security measures-Ensured customer satisfaction through accurate inventory maintenance-Handled cash and credit transactions, maintaining confidentiality and ensuring precise records-Accepted deliveries, checking for accurate counts on high end products

-Developed training program to include PowerPoint, interactive learning, checklist, and call script-Participated in campus recruiting events, student open house, and incoming student information fairs-Trained all new employees and helped with hiring decisions-Instructed other employees and worked with them to reach team goals through effective leadership-Exceeded personal sales goal by raising over $79,000 for Canisius College from nearly one thousand donors.

-Called prospective clients and businesses, passing leads to sales representatives-Maintained customer service satisfaction with quality assurance calls and scheduling service visits-Responsible for mailing all toner orders and tracking stock room inventory