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Melissa Ball is listed as Experienced in Customer Service & Office Administration at Brightway Insurance, a company with 797 employees, based in Lynn, Massachusetts, United States. AeroLeads shows a matched LinkedIn profile for Melissa Ball.
Melissa Ball previously worked as Administrative Assistant at Brightway Insurance and Customer Service Coordinator at Total Quality Logistics. Melissa Ball holds Associate'S Degree, Business Administration And Management, General from Rasmussen University.
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I am a problem solver and dedicated worker.With my experience I have strengthened my customer service and complaint resolutions . I am proficient in adhering to quality control measures and I have assisted management by demonstrating the ability to develop and maintain processes to improve the efficiency is day to day operations. I’ve been recognized for my devoted work ethic to assist other team members and management with additional responsibilities that are needed to get the job completed. Some of my accomplishments through my ten years of experience are as follows:• Coached employees through performance reviews quarterly to improve performance. • Ensure customer calls or emails are addressed or routed to the correct team. • Completed follow up escalated customer call backs with resolutions.• Ensure customer files are updated accurately – including complaints – to minimize repetition from the customer. • Ability to multitask in a high-volume calls/emails resolving customer complaints along with collaborating with peers or management needing assistance.
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Tampa, Florida, United States
OVERSEE RECORD MANAGEMENT FOR OVER 1,500 CLIENTS: INCLUDING DIGITIZING RECORDS.RESPONDED TO 25+ PHONE AND EMAIL INQUIRIES PER DAY WITHIN 24 HOURS. SCHEDULES AND COORDINATED MEETINGS AND APPOINTMENTS.CREATED AN EFFICIENT WORKSPACE BY PROACTIVELY LISTENING TO THE OWNERS’ AND CUSTOMERS’ NEEDS.CREATED AN EFFICIENT “HOW TO” FOR NEW EMPLOYEES WITH BEST PRACTICES.
Cincinnati, Ohio, United States
COLLABORATED WITH MANAGERS AND TEAM MEMBERS AND CARRIERS TO CREATE SOLUTIONS FOR DIFFERENT PROBLEMS WITHIN EACH LOAD. RECORDED INFORMATION AND MAINTAINED CURRENT DOCUMENTATION FOR EACH LOAD ON THE BOARD SUCH AS TRACKING CONTAINERS AND SETTING DELIVERY APPOINTMENTS.TRACK PAYMENTS AND INVOICES THE COMPANY PAID VS HOW MUCH WE BILLED EACH CUSTOMER ON EACH.
Cincinnati, Ohio, United States
RECRUITING, INTERVIEWING, HIRING, TRAINING AND DISCIPLINING A STAFF OF 10REGULARLY ENSURED ALL SHELVES AND DISPLAYS WERE PROPERLY COORDINATED AND STOCKED FOR BETTER INVENTORY CONTROL AND CUSTOMER ACCESS.TRACK PAYMENTS AND INVOICES FOR EACH VENDORCHECK CUSTOMER IDS TO ENSURE STATE AND FEDERAL MANDATES WERE FOLLOWED ON CONTROLLED SUBSTANCE.
Other employees you can reach at brightway.com. View company contacts for 797 employees →
Tennis Tim Hayes
Colleague at Brightway Insurance
Winter Park, Florida, United States, United States
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Desiree Robinson
Colleague at Brightway Insurance
Orange Park, Florida, United States, United States
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Jakob Lover
Colleague at Brightway Insurance
Hobe Sound, Florida, United States, United States
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Leah Boyle
Colleague at Brightway Insurance
Ponte Vedra Beach, Florida, United States, United States
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Melinda Davis
Colleague at Brightway Insurance
Palm Coast, Florida, United States, United States
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Karen Diuguid
Colleague at Brightway Insurance
Jacksonville, Florida, United States, United States
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Joel Lacsina
Colleague at Brightway Insurance
West Palm Beach, Florida, United States, United States
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Ankur Patel
Colleague at Brightway Insurance
Ann Arbor, Michigan, United States, United States
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Tasha Mckinney
Colleague at Brightway Insurance
Gainesville, Florida, United States, United States
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Colton Pooler
Colleague at Brightway Insurance
Jacksonville, Florida, United States, United States
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Quick answers generated from the profile data available on this page.
Melissa Ball works for Brightway Insurance.
Melissa Ball is listed as Experienced in Customer Service & Office Administration at Brightway Insurance.
Melissa Ball is based in Lynn, Massachusetts, United States while working with Brightway Insurance.
Melissa Ball has worked for Brightway Insurance, Total Quality Logistics, United Dairy Farmers, U.S. Bancorp Investments, Inc., and Account Control Technology, Inc..
Melissa Ball's colleagues at Brightway Insurance include Tennis Tim Hayes, Desiree Robinson, Jakob Lover, Leah Boyle, and Melinda Davis.
You can use AeroLeads to view verified contact signals for Melissa Ball at Brightway Insurance, including work email, phone, and LinkedIn data when available.
Melissa Ball holds Associate'S Degree, Business Administration And Management, General from Rasmussen University.
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