Mel B. Email & Phone Number

Kurnell, New South Wales, Australia

Account Management for selected Corporate Accounts including international resellers

Greater Sydney Area

Provide customer service and sales support to all Dicker Data commercial resellersLiaise with resellers and build strong working relationships with my customer portfolioProactively work with resellers to generate salesCentral point of management for reseller requirements within Dicker Data

Sydney, New South Wales, Australia

Service Sales and Marketing in Australia and New ZealandDirectly selling post warranty maintenance and service supportAchieving financial targets in ANZService Sales of Elekta product portfolio and its associated products and servicesDrive the lifecycle of our customer’s solutions

Chatswood, New South Wales, Australia

• I was able to take the opportunity to work in all roles within the ANZ Services Sales team. Ranging from ANZ Service Sales Leader, to Services BDM for Global, Key Accounts, Mid Market, Channel and eCommerce.My most.
• Meet and exceed financial targets Working with Customers, Business Partners, Distributors, and all levels of internal stakeholders
• Pipeline and Opportunity management… Show more I was able to take the opportunity to work in all roles within the ANZ Services Sales team. Ranging from ANZ Service Sales Leader, to Services BDM for Global, Key.
• Pipeline and Opportunity management, extensive reporting and hygiene reviews
• Maintain price list and system pricing
• Make regular recommendations to each Services BDM as required, data based

North Sydney, NSW, Australia

Manage all aspects of revenue capture, monitor and release to ensure the region maximizes revenue each quarterProvide reporting and analysis for Service Product Management, Professional Services function and Service Delivery Team.CRM Asset managementBooking & revenue reportsManage new Service Sales and Administration staffProcess APAC Billable RMA.

Chatswood, New South Wales, Australia

Manage all aspects of maintenance contract renewalsMeet and exceed financial targets Manage Time & Material servicesProcess purchase orders Create maintenance contracts, RMA’s, new customer accounts, asset details in Siebel CRMManage numerous APAC email inboxes’Manage revenue recognition & forecastingCoordinate global installation & implementation.

Homebush, NSW, Australia

Overall management of the ASP Operations Team (6 staff) & Reception (1 staff)Manage incoming & outgoing call volumes to ensure a high level of customer serviceContinuous improvement of processes & proceduresEscalation point for team / ASP issuesMonitor, meet and exceed customer SLA’s (delivery, installation, resolution & faulty part return)Create, Test and.

Chatswood, NSW, Australia

Entitle, validate, enter and manage customer orders/RMAs from end to end to meet/exceed SLA’s.Quote customers on RMA/warranty/contract pricesLiaise with contracts team to ensure contracts are updatedTake appropriate action to ensure customer issues are resolved in a timely and professional mannerMaintain business to business relationships by interfacing.

Blacktown, NSW, Australia

Port Botany, NSW, Australia