Melissa Bardsley Email & Phone Number

Sought after coach and mentor with a demonstrated ability to recognize and develop emerging and experienced leaders with diverse backgrounds. Success in multiple industries including banking, manufacturing, and healthcare to elevate team metrics and significantly improve customer experience. Unique ability to bridge the gap between pre-sales expectations and post-sales execution resulting in improved customer retention. Recognized for strong written and verbal communication skills, translating strategy into executable actions, and identifying exceptional leadership talent.Core Competencies:-Change management -Call center metrics-Process improvement and implementation-CRM training and adoption-Inside sales and sales support -Order management and customer service-Training and development -Relationship building (customer, peer, team)

• 

  Temple University

  General