In a nutshell, as a People & Culture Generalist I take pride in being one of the cultural champions of our business unit of nearly 500 team members. My primary responsibility is to ensure I provide everyone in our unit with friendly, efficient and responsive support. A summary of my core responsibilities include, but are not limited to, the following:RECRUITMENT• Over my 5+ years at Creation I have welcomed over 200 employees to our family!• Provided full-­cycle recruitment including: pre-­screening, applicant tracking, interviews,reference checks, offer letters, new hire packages, and onboarding• Proactively utilized LinkedIn Recruiter tool to target potential candidates for senior rolesBENEFITS• Supported our health benefits administration, including enrollment/reenrollment, claims resolution, and other general inquiries• Supported team members with their LTD application and GRTW plan• Developed the 'Frustration of Contract' ProcessHEALTH & SAFETY• Timely completion of Form 7's and Incident Investigations while ensuring that corrective actions have been addressed• Supported the RTW planning processPEOPLE ENGAGEMENT & CULTURE• Conflict Resolution & Performance Management• Actively participated in both the Social & Make a Difference Committee• Successfully led and/or assisted in the organization of multiple unit-­wide events, such as theannual Summer BBQ, Christmas Party, Appreciation BBQ, Toy Drive, and Clothing Drive• Organized HR initiatives such as wellness activities, lunch & learns, recognition, birthday andanniversary celebrationsADMINISTRATION• Effectively managed all administrative tasks and documentation such as: CGD security clearance, employment contracts, new hire documents, exit interviews, termination documents, benefit enrolment, payroll updates, etc.• Comfortable and confident in providing trainings and mass communications• Prepared reports on safety, headcount and retention, and other personnel data each month

RECRUITER• Promoted to a management role after consistently demonstrating success with clients and coworkers. • Entrusted with leading the Human Resources function for the restaurant, focusing on recruitment and training.• Managed the full recruitment process, including: • Posting job advertisements across media platforms • Organizing and conducting interviews • Performing reference checks • Successfully recruiting over 20 employees • Conducted orientations and developed training schedules for new hires and promoted staff.• Collaborated with two colleagues to design an improved training program, ensuring consistent service levels and reducing labor costs.• Organized and facilitated a seminar for over 50 staff members on enhanced training practices and the Boston Pizza Guest Service Model.RESTAURANT MANAGER• Trained and developed over 50 employees in management and front-line serving roles.• Organized various initiatives, including team-building activities, staff social events, and work training seminars.• Led, motivated, and supported the service team to consistently deliver exceptional guest experiences.• Managed financial responsibilities, including calculating daily cash inflow and preparing accurate, timely cash deposits.• Investigated and resolved discrepancies when financial totals failed to balance, implementing effective solutions.