Melissa Dylewski Email & Phone Number

•Managing teams in projects ranging from process development, media marketing, creative concepting, print production, data analytics measurement, and optimization tool building, across internal and client-facing projects.•Facilitating daily/weekly status meetings to refine workflow processes to meet the need for speed and quality.•Setting tasks and timelines for the project team, following up to answer any questions or concerns.•Ensuring the scope-of-work is clearly defined to forecast proper timelines, answer questions, and define missing information.•Being well-versed in the project scope and client’s brand to meet expectations with excellence.•Resolving issues and roadblocks within all stages of the project lifecycle while identifying process problems and recommending improvements. •Working cross-functionally between management, media, creative, and data analytics teams to track and report on all major project milestones and deliverables.•Exhibiting exceptional communication skills and ability to articulate project updates, milestones, and status reports to all stakeholders.

Orlando, Florida, United States

•Overseeing projects from concept to completion•Management for digital, web, social marketing, print and/or video projects•Proofing documents prior to delivery of final files.•Writing content for a variety of mediums such as websites, brochures, social media, digital ads and blogs.•Administrative functions where needed such as office supplies inventory, lunches, client gifts, and calendar management•All facets of accounts payable, invoicing, commissions, and finance reports

Orlando, Florida Area

•Envisioned and implemented efficient pricing and ordering systems by creating calculation workbooks in Excel that eliminated manual data entry in favor of a streamlined, dynamic importing system for several websites and mobile applications.•Directed marketing team in the creation and maintenance of social media profiles, paid advertisements, and posts promoting client news and new initiatives for the company. •Developed and implemented Best Practices for the Yelp for Business profiles of all companies under ADMI’s purview to reduce customer inquiry and complaint response times to under an hour average. •Facilitated the transition of all client and financial data to a new CRM, configured settings of all employee accounts, created proposals, invoices, and financial statements that accurately pulled client sales into custom reports, and trained all users in all of the CRM’s new features.•Responsible for guiding all departments to meet deadlines for the timely production of 14 distinct magazine titles and special interest publications.•Worked directly with advertisers to negotiate rates and guarantee they are well represented by their ad creative and placement. •Monitored Sales and Production teams to ensure that all customer purchase agreements and contractual guarantees were accomplished for each publication. •Responsible for copy-editing all publications before pages are submitted to the printer. •Completed post-production paperwork to record final book size information, sales data, and printing costs.

Winter Park, Florida

•Oversaw production process of multiple magazine titles and special interest publications including Yachting Magazine, Sport Fishing, Boating Magazine's Boat Buyers Guide, Working Mother, Motorcyclist, Cycle World, Hot Bike, Shot Business and The SHOT Show SHOT Daily presented by the NSSF. •Worked closely with both advertising and editorial departments to ensure publications get to the printer on time and error-free. •Managed multiple magazines with various groups and stages of the production process, communicating effectively, and streamlining workflows. Communicating with advertisers. •Acquired, pre-flighted, and generated proofs for ad materials, which included overseeing ad builds by in-house art departments as well as building stacked ad pages in InDesign for each issue. •Established page counts for publication and associated print costs for Publishers based on records of previous invoicing and publication data. •Organized publication layouts based on customer’s purchase agreements and edit team requests. •Communicated with team on deadlines to stay on schedule and noting any issues that arise. •Advised printing plant on production needs and prepared printing instructions. •Uploaded print-ready files to printer, shipping cover proofs, reviewing pages online and handling any issues that arise. •Created, distributed, and approved digital versions of publications. •Completed post-production paperwork, including compilation of final book size information and coding paper, printing and shipping invoices.

Winter Park, Florida

• Monitored the fulfillment of all orders. • Examined order components and identified potential causes for interruption before orders encountered delays. • Provided updates on order status to customers and sales team. • Ensured smooth transition of orders between departments (sales team/ art department/ production team/ fulfillment team). • Communicated potential problems to teams and resolved issues as they occurred. • Acted as backup for all departments including customer service, sales, and data collecting, filing, and customer upload maintenance. • Compiled and maintained database of approved artwork and content files for production team. • Identified missing, incorrect, or corrupted components. Ordered required parts from vendors. • Transitioned job components between departments. • Ensured the timely completion of orders and alerted fulfillment team to items in need of assembly. • Worked with shipping and fulfillment software (editing Excel spreadsheets to import into XPS Shipper/ inputted customer and package information into FedEx shipping software) to create shipping labels for finished orders. • Troubleshooted completed order complaints and answered customer questions. • Identified opportunities for improvement within company operations to promote growth and eliminate errors.

-managing all facets of the location’s daily operations and ensuring that all guest service, safety, and quality standards are met-responsible for training, monitoring performance, delegating tasks, and providing feedback and recognition to team members-conducting shift meetings and setting daily and monthly goals to support the team and generate superior financial returns-hiring, scheduling, record keeping, and product ordering-interpreting sales data for the cafe

Bachelor Of Fine Arts (Bfa), 3.4 Gpa

Activities and Societies: Golden Key International Honor SocietyMinor in Art History

Associate Of Arts (A.A.), Art/Art Studies, General

Activities and Societies: Vice President of Phi Eta Sigma (2008)