Working alongside Chief Executives and Directors of UK and International charitable organisations to deliver a range of projects and events.Key Achievements • Deigning & delivering a programme of annual fundraising events; raising charity awareness and income, and inspiring corporate partnership sponsorship • Implemented a national rebrand across all mediums of a regional charity, including web and promotional design• Managed the production of a suite of short films, service user case studies and annual publications to promote different services within a multifunctional charity• Designed, implemented and managed a donor engagement strategy, growing individual donor base by 35% within the first 6 months.

Victim Support is a national charity that supports the needs of over 1.5million victims and witnesses every year. Employing 1500 staff with over 6000 trained Executive Assistant and project support to two Assistant Chief Executives – responsible for; integrating them into the new leadership structure, running events, managing projects, overseeing expenses, speech writing and confidential reports.Key Achievements • Assisted in the planning, promotion and launch of London’s ‘Bad Hair Day’ fundraising initiative, generating £15,000 of unrestricted income • Applied Prince2 project methodology to successfully design and manage two internal communication projects. Achieved a 90% satisfaction rate with volunteers and frontline staff and gained senior level approval to implement the projects as business as usual. Press coverage gained in ‘Third Sector’ national charity magazine (2013-01-29)• Designed, planned and executed a portfolio of innovative events to improve cross departmental awareness and working. These included diversity awareness lunches and bi-monthly senior management ‘on the road’ visits across the country • Worked with The Collaboration Company bringing private sector leaders into a workshop which successfully generated solutions to diversify and increase Victim Supports funder/supporter base • Managed high level liaison with Board of Trustees & Corporate Management Team

Provided full PA, events and project support to two Directors. Thoroughly serviced fortnightly Regional Management Team meetings and bi-monthly volunteer meetings Key Achievements• Successfully managed all operational events, away days and conferences; sourcing venues within budget, strategically planning agendas, ensuring smooth running the day of the event, collating and annualising feedback from delegates• Designed and implemented an efficient preferred suppliers list for hotel and venue procurement; managed relationships with external suppliers and negotiated charity rates to reduce costs• Managed solicitor partnerships to develop an interim guidance for property lease decisions across the organisation (300 locations). • Coordinated national service users complaints, devising an escalation process to ensure they were addressed in a timely manner• Provided support to 4 Locality Directors during a national transitional period. Identified and implemented their support needs and coordinated the Regional Managers close-down process

Responsible for running client events from start to finish. Provided all aspects of EA and business support to a range of small start-up businesses and individuals, including implementation of administration processes, organising office spaces, full IT and marketing assistance

Established and managed a portfolio of projects and events on behalf of the COO centred around an £8 million planned expansion. Provided extensive EA support which including high-level diary management, expense reports, complex national and international travel itineraries, preparation of weekly management meeting agenda’s and minutes chaired by the COO.

•Appointed to assist in the business expansion with £200,000 annual turnover•Responsible for all areas of the company finances.• Successfully managed a £25,000 advertising budget across all media platforms, ensuring all marketing remained compliant with FSA regulations. Researched new income revenues and managed cost negotiations, extending brand awareness & increasing lead conversions by 30%. • Implemented a database which generated business growth reports, tracked lead conversions and ensured returned client business• Direct contact for all external suppliers, managing cost negotiations to reduce outsourced expenditure