Melissa Boser, Mba Email & Phone Number

As the Director of Business Architecture and Solutions, I lead a large, dynamic team of business architects, business analysts, and solutions engineers, driving alignment between business goals and technical solutions. With a strong foundation in product management, I oversee the development and execution of strategies that deliver innovative, scalable solutions to meet organizational needs. My focus is on building cohesive frameworks, fostering cross-functional collaboration, and ensuring the delivery of value-driven outcomes.

Minneapolis, Minnesota, United States

As the Director of Business Architecture and Analysis, I led a dynamic team of business architects and analysts. A key focus of my role was been building a robust business analysis practice, ensuring consistent methodologies, tools, and processes to deliver high-quality outcomes. Simultaneously, I continued to expand and mature the business architecture practice, creating cohesive frameworks that connect strategy with execution.

Minneapolis, Minnesota, United States

As the Director of Business Architecture and Technical Communications within Product Management, I led a team responsible for aligning business strategy with technical solutions while ensuring clear, impactful communication across stakeholders. I focused on building and evolving the business architecture practice to bridge the gap between business needs and technology delivery. Additionally, I established and enhanced the technical communications function to deliver precise, user-focused documentation that supported product success. This role combined strategic planning, cross-functional collaboration, and a deep understanding of product management to deliver innovative, value-driven outcomes.

Greater Minneapolis-St. Paul Area

High impact Business Architect with healthcare experience leading business process analysis, end-to-end business process modeling, and guided business planning. Experience working on products such as electronic prior authorization, real-time prescription benefits, eligibility, and specialty pharmacy. Directed, led, and consulted for the Product Innovation Team of vice presidents, directors, product managers, and business side business analysts.

Greater Minneapolis-St. Paul Area

Led process analysis, requirements elicitation, and requirements management and monitored product development to bring new products to market.

Orlando, Florida, United States

As the Director of Strategy and Sales, I developed and executed comprehensive business strategies that drove growth and profitability. My role involved analyzing market trends, understanding customer demographics, and identifying new expansion opportunities. I led sales to achieve revenue targets, build strong client relationships, and ensure customer satisfaction. By aligning sales initiatives with the overall business strategy, I helped the company achieve its long-term goals and maintain a competitive edge in the market.

Greater Minneapolis-St. Paul Area

Accepted a promotional move to lead business process analysis, requirements elicitation, and documentation.-Enabled business stakeholders to achieve project goals through: improvements in requirement elicitation; documentation; and support throughout the IT development lifecycle. -Partnered with business and development teams to ensure thorough understanding of business goals and processes.-Determined deliverables and provided: business analysis effort estimates; resources; and requirements elicitation schedule.

Greater Minneapolis-St. Paul Area

Led process analysis and requirements elicitation to gather the information necessary to train advisors and update the system to improve user experience.-Drafted accurate change communications and ensured changes were promptly conveyed to all teams.-Leveraging diagrams and documentation, conducted walkthroughs of applications.-Directed the defect resolution team and served as point-of-contact for all business users for issue resolution.

Greater Minneapolis-St. Paul Area

Led requirements management and test coordination for two multi-million-dollar projects, and managed multiple smaller initiatives simultaneously.Selected Accomplishments: Repeatedly selected as the best business analyst to provide requirements management leadership, elicitation, and documentation.

Greater Minneapolis-St. Paul Area

Managed relationships with business partners, clients, advisors, and leadership by providing high quality service that included problem analysis and resolution, coaching, and feedback.-Served as interim leader, managing day to day business, workflow, coaching, and feedback

Greater Minneapolis-St. Paul Area

-Accurately and efficiently prepared prescription orders-Verified prescription information and dosage-Entered patient and order information into the pharmacy system-Processed and submitted insurance claims-Provided quality customer service to patients and healthcare providers

Associate Of Science (A.S.), Pharmacy Technician

Bachelors Of University Studies, Business And Women'S Studies

Masters, Business Of Administration-Management