Melissa Breen Email & Phone Number

*Engooden Health was acquired by SelectQuote in April 2024- Establish and maintain strong relationships with customers who partner with us to create a shared vision of success- Serve as the point of contact for customer as issues arise- Facilitate operational coordination between Care Team and customer- Build a success roadmap with customers through cadence of executive level JOCs that includes incorporating data and review of goals- Lead/attend monthly customer… Show more *Engooden Health was acquired by SelectQuote in April 2024- Establish and maintain strong relationships with customers who partner with us to create a shared vision of success- Serve as the point of contact for customer as issues arise- Facilitate operational coordination between Care Team and customer- Build a success roadmap with customers through cadence of executive level JOCs that includes incorporating data and review of goals- Lead/attend monthly customer partnership operations meetings- Report on client health and risks to internal leadership- Collaborate effectively with Care Team, Data Science, Sales and Product teams to address client needs and to support strategic client vision- Handle customer renewals Show less

- Establish and maintain strong relationships with customers who partner with us to create a shared vision of success- Serve as the point of contact for customer as issues arise- Facilitate operational coordination between Care Team and customer- Build a success roadmap with customers through cadence of executive level JOCs that includes incorporating data and review of goals- Lead/attend monthly customer partnership operations meetings- Report on client health and risks to… Show more - Establish and maintain strong relationships with customers who partner with us to create a shared vision of success- Serve as the point of contact for customer as issues arise- Facilitate operational coordination between Care Team and customer- Build a success roadmap with customers through cadence of executive level JOCs that includes incorporating data and review of goals- Lead/attend monthly customer partnership operations meetings- Report on client health and risks to internal leadership- Collaborate effectively with Care Team, Data Science, Sales and Product teams to address client needs and to support strategic client vision- Handle customer renewals Show less

- Responsible for account management, building and maintaining excellent client relationships- Engaged with the Client Engagement team to both understand and advise of customer issues, frustrations or requests to drive customer happiness and retention- Partnered with customers to effectively resolve issues- Provided internal feedback on how we can better serve our clients in the product road map for continuous improvement- Collected, organized, analyzed data and reports… Show more - Responsible for account management, building and maintaining excellent client relationships- Engaged with the Client Engagement team to both understand and advise of customer issues, frustrations or requests to drive customer happiness and retention- Partnered with customers to effectively resolve issues- Provided internal feedback on how we can better serve our clients in the product road map for continuous improvement- Collected, organized, analyzed data and reports trends/findings to the Client Engagement team Show less

- Coordinated the needs of chronically ill patients by working directly with the patient and the patient’s family members.- Worked with supporting clinicians to help them operate as efficiently as possible by coordinating and communicating patient notes and updates.- Assessed, identified, and closed clinical and non-clinical gaps in patient care.- Identified community resources (both clinical and non-clinical) to help patients access the necessary resources at the right time. -… Show more - Coordinated the needs of chronically ill patients by working directly with the patient and the patient’s family members.- Worked with supporting clinicians to help them operate as efficiently as possible by coordinating and communicating patient notes and updates.- Assessed, identified, and closed clinical and non-clinical gaps in patient care.- Identified community resources (both clinical and non-clinical) to help patients access the necessary resources at the right time. - Provided patient education on managing chronic conditions, including medication management, identifying potential issues related to medication adherence, answering patient questions on side effects and medication conflicts, and coordinating refills.- Helped patients better understand their disease state, set and achieve goals and improve and maintain their health. Show less

Greenville, Sc

- Scheduled follow up ultrasounds for patients.- Checked in patients and verified information.- Answered phone calls from patients and schedulers.- Processed medical record requests.- Was responsible for charge capture, payments, and posting end of day payment reports.

Bedford, Ma

Emerson Hospital will deliver high-quality care to our community that is: Safe, compassionate, accessible, appropriate, efficient, and coordinated. As a Clinical Office Coordinator I am responsible for:- Utilized GE Centricity, the electronic medical record- Scheduled appointments for patients with a staff of multiple providers- Assisted patients in scheduling imaging studies such as MRI's, Ultrasounds, etc- Acquired prior authorizations for certain imaging studies through… Show more Emerson Hospital will deliver high-quality care to our community that is: Safe, compassionate, accessible, appropriate, efficient, and coordinated. As a Clinical Office Coordinator I am responsible for:- Utilized GE Centricity, the electronic medical record- Scheduled appointments for patients with a staff of multiple providers- Assisted patients in scheduling imaging studies such as MRI's, Ultrasounds, etc- Acquired prior authorizations for certain imaging studies through insurance companies- Created and processed referral requests for patients to see specialists- Problem solved and provided quality customer service Show less

Billerica, Ma

Market Basket Supermarket strives to provide a high quality shopping experience as well as a high level of customer service. As a Front End Assistant Manager I am responsible for:- Customer service as a top priority- Assigning job tasks to employees and coordinating break schedules for employees- Transfer money- Assist with training new hires on how to properly utilize the cash register- Work in teams with managers and other front end assistants- Supervise the front… Show more Market Basket Supermarket strives to provide a high quality shopping experience as well as a high level of customer service. As a Front End Assistant Manager I am responsible for:- Customer service as a top priority- Assigning job tasks to employees and coordinating break schedules for employees- Transfer money- Assist with training new hires on how to properly utilize the cash register- Work in teams with managers and other front end assistants- Supervise the front end to problem solve and help promote a positive environment Show less

Lowell, Ma

Lowell General Hospital provides patient care and puts patients first in everything we do. As a CME assistant I was responsible for:- Assisted with providing continuing medical education to local physicians- Coordinated weekly rounds- Communicated with physicians- Prepared appropriate documents for programs- Recorded attendance for all meetings- Ensured all attendees received proper continuing medical education credits- Prepared agendas and kept minutes for all… Show more Lowell General Hospital provides patient care and puts patients first in everything we do. As a CME assistant I was responsible for:- Assisted with providing continuing medical education to local physicians- Coordinated weekly rounds- Communicated with physicians- Prepared appropriate documents for programs- Recorded attendance for all meetings- Ensured all attendees received proper continuing medical education credits- Prepared agendas and kept minutes for all Medical Education Committee meetings Show less

Lowell, Ma

The Community Health and Wellness Center at Lowell General Hospital works to increase the public health of the Greater Lowell community by planning events such as health fairs and community screenings, offering support groups, and participating in committees. Specialties include cardiovascular education, childbirth education, community health and wellness programming and outreach, and corporate wellness. As a community health and wellness intern I am responsible for:- Collaborated with… Show more The Community Health and Wellness Center at Lowell General Hospital works to increase the public health of the Greater Lowell community by planning events such as health fairs and community screenings, offering support groups, and participating in committees. Specialties include cardiovascular education, childbirth education, community health and wellness programming and outreach, and corporate wellness. As a community health and wellness intern I am responsible for:- Collaborated with the Merrimack Valley Food Bank to help organize Lowell General Hospital's annual food drive- Wrote monthly articles on different topics such as heart health, substance abuse, depression in women, and diabetes to be used in Women's Wellness Newsletters- Attended staff meetings within the Community Health and Wellness department, as well as community meetings such as those coordinated by the Greater Lowell Health Alliance- Participated in community health fairs such as a heart health fair- Presented monthly education tables for staff on a variety of topics such as heart health and sleep health- Created and implement lesson plans such as an educational nutrition activity for elementary school level students in the community Show less