Coordinated with SMEs to ensure compliance for all facilities across North America with North American Electric Reliability Corporation (NERC) Reliability Standards and regulatory guidelines to ensure the reliability of the electric grid. Also ensured timely and accurate submissions of compliance reports to various North American regulatory bodies..- Coordinated and submitted, regulatory compliance reports.- Assisted in compliance investigations and self-reports as required.- Assisted in development of Reliability Standards 101 training and Ethics training.- Designed and maintained department SharePoint site.- Participated in internal assessments, audits and spot checks for Reliability Standards Program and risk assessment process, including reporting and conducting corrective actions to prevent reoccurrence.- Assisted in establishing operations compliance standards and communicating to facilities. Supported facility with effective implementation, including advice on compliance processes.- Verified compliance at facility level to Reliability Standards through risk based monitoring, including regular monitoring activities, identifying, reporting and tracking deficiencies.- Provided advice as SME; provided compliance guidance; identified and escalated higher risk issues to the Senior Specialist.- Monitored and responded to changes in the law and the regulations of FERC, NERC and other regulatory agencies.- Completed monthly/quarterly/annual regulatory reporting and maintained documentation and updated procedures.- Made recommendations on new processes, training, tools and services; supported and contributed to development of new processes, and services.- Assisted in development of metrics for reliability compliance.- Served as lead on small to medium sized projects; assisted in the coordination of work with internal and external stakeholders.- Interfaced with regulators and other government agencies regarding reliability compliance matters.

COORDINATION - Travel for senior management - Meetings – rooms, AV, food and beverage coordination on-site and off-site- Calendar management for senior managementDOCUMENT & RECORDS MANAGEMENT- Maintain and update electronic filing in SharePoint- Maintain paper records management- Create, distribute and track documents for team inputFINANCIAL PLANNING - Support all ERP needs: reporting, budgeting, expense entry and A/P processes- Development and implementation of new financial tracking processesHUMAN RESOURCES- Coordinate on-boarding and off-boarding of employees- Coordinate personnel updates - Post jobs within internal ERP systemREPORTING- Creation and distribution of confidential reports distributed companywide- Active member of social committee- Creation and distribution of agendas and meeting minutes as needed

- Oversaw the marketing, sales, management and coordination of the department and various internal and external events ranging from small meetings to large symposiums and conferences including the Southwest Alberta Teachers Convention (1500+ attendees).- Synchronized sale/bids with various department- Liaised with external/internal parties- Developed high quality database for analysis and reporting- Maintained and created reports for the Board of Directors- Managed, developed and delivered business plan and budget in an effort to streamline operations and increase revenues.- Develop and deliver on the department business plan- Various reporting both scheduled and ad-hoc- Ensured compliance with department and University policies- Managed a staff of 3-6, including hiring, goal setting and performance management.- Participated as a member of the Lethbridge Lodging Association working to attract and increase visitors to Lethbridge- Implemented conference service packages to provide transparency around services to be provided and the associated price