Melissa Bublitz Email and Phone Number

Faculty support, Academic and program searches, transcripts and CV's, credits, sabbaticals, faculty workload management, faculty hiring, faculty credentials, faculty ranks, adjunct hiring, visiting international scholars, course evaluations, etc.

The purpose of the Supplemental Nutrition Assistance Employment & Training Supervisor is to coordinate, mentor, and supervise the daily activities of the SNA E&T program. The responsibilities include, but is not limited to reviewing case records to ensure accuracy and policy compliance, providing technical assistance and direction based on program policy, maintaining collaborative relationships, completing performance appraisals, issuing personnel actions, monitoring and approving leave and training requests, providing instruction and determining solutions to issues within the SNA E & T program. Dealing with irate customers, prepare a variety of program related reports, attend meetings and other duties as assigned.

SUPPLEMENTAL NUTRITION ASSISTANCE EMPLOYMENT AND TRAINING PROGRAM Assist the Supplemental Nutrition Assistance Program (SNAP) recipients who are work registrants to gain marketable job skills through training, job work experience, job searching and/or job readiness assistance that will increase their ability to obtain suitable and sustainable employment; collaborates with the participant to develop an employment case plan; completes the employment focused assessment, makes appropriate referrals for placement and services and monitors progress; establishes employer relationships for successful job development. Interviewing, assessment, coaching and case planning; oral and written communications; use of program processing systems and internet. Recent role of disqualification specialist, ability to diffuse irate clients. Extensive work with timelines, organization and public contact. Review and respond to all Quality assurance reports and appeals. Resume critiquing and resume instruction at local job fairs. Point of contact when supervisor is not available .Case reviews to ensure program accuracy and compliance, identifies and analyzes deficiencies on case reviewed, performs policy refresher training as needed, provides feedback on case reads to employees and remains a current resource for all staff. Working knowledge of computer systems such as JAS, AZTECS, and ONBASE imaging system as well as Excel, Word, Outlook, Power Point and use of general office equipment such as copiers, scanners, printers and fax machines.

Perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, transfers, and check cashing accurately. Provide members with account status including current balance and loan payoff information. Assists members with setting up transfers and payroll/direct deposit. Take responsibility for handling the ATM, vault, cash dispense, verification of funds received and logging shipments.

Encourage multiple service relationship accounts. Provide routine information on credit union services including credit union eligibility for membership, types of accounts, interest rates, locations, and hours of operations. Explain and cross sell the features and benefits of credit union products and services. Responds to member requests, problems and concerns. Provide and complete miscellaneous account forms according to established guidelines and time frames. Organize department to ensure it is conductive to efficient operations. Open new accounts, explain our investment opportunities. Assist members in opening Individual Retirement Accounts, Certificates of Deposits and Money Market accounts. Disperse various loans such as but not limited to mortgage, auto, closed end signature and refinance loans.Notary and Signature Guarantee, provides value of vehicles, balance checkbooks, pulls credit reports, council on budgeting all upon request. Maintain knowledge of all lending procedures and ability to diffuse irate, hostile members.

Work directly with the management and training team to determine individual and team members needs. Create training programs to support training needs. Conduct personal and professional development sessions with the branch accurately and within specific time frames. Conduct initial training for Member Service Representatives and Financial Service Representatives/Loan Officers. Conducts training sessions for current employees on policy and procedure changes. Certifies new employees in the new account process and loan disclosure process. Administers assessments and evaluations. Adapt training style to accommodate various learning styles of employees and validate employee understanding of information presented.