• Program manager for two enterprise-level programs in the Commons space• Created Governance Teams across multiple business units to develop program plans and the structure therein that the core program teams follow• Established a governing council to standardize end-to-end operational launch processes across all product solutions in the enterprise• Created a Commons Change Management template for adopters of business capabilities for the enterprise to use

• Developed a project timeline for a key NADA deliverable with $40 million in potential revenue. This involved creating milestones with internal and external dependencies for 22 epics.• Created a dependency management process for the scrum masters on multiple release trains to effectively manage risks• Owned portfolio level changes, including forming behaviors required to measure product development and manage work in the measuring state• Leader of Change Management training and practices

• Performed extensive training on information architecture and writing proper Rally artifacts, resulting in lead time being cut by 50% and predictability increasing by 40%• Created new Definition of Done and Exit Criteria to help identify further opportunities for efficiency• Launched Measuring State pilot process for epics and features to capitalize work during warranty periods and drive product to determine success of epics and features based on KPIs and other data• Introduced a defect management process for the train and the Support Team associated with EA, resulting in consistently meeting SLAs and resolving defects transparently alongside the Support Team

• Brought scrum teams from 20-30% predictability to consistent 60-70%• Developed template for 4-up metrics for Release Train with a focus onreduction of carryover and ownership of sprint commitments• Launched capacity planning pilot on scrum teams and scaled to another.Product now has a solid plan for NADA with scope discipline andstrong backlog management and negotiation• Introduced Launch Darkly auditing process

Artist and business owner with 12+ years of experience in the stained glass industry. My work ranges from restorations and repairs of copper, lead, and zinc windows to lampshades, and custom work of all kinds. Used CRM to manage customer relationships, orders, and feedback. Built and designed a website to field orders and consultation requests using Wix. Operated at a profit in year one. https://www.etsy.com/shop/MKBGlass

• Managed network-wide data for students and staff using Sheets, Data Studio, and Sisense dashboards• Redeveloped and documented data management processes• Manage agile project to create centralized data resource for SMO• Automated data collection processes for a network of 46 schools

• Successfully managed a team of 15 tutors• Led business development trainings• Managed KPI trackers for all tutors• Tutored students of all ages in math, writing, French, and test prep

• Managed operations for LRL Operations• Gatekeeper for all legal agreements through LRL for nonclinical operations• Maintained regulatory requirements for animal welfare, Sunshine Act, fair market value, etc.• Managed vendor accounts for hundreds of vendors• Project manager for five projects for process improvement using LEAN Six Sigma• Accounting for seven functional areas

I quote translating and proofreading jobs. In the past, I have ghostwritten novels, self-help books, memoirs, and financial success books. I collaborate one-on-one with clients from all over the world to produce high quality work.

• Met publication requirements for advertisements• Proofread French copy for all types of advertisements to appear

Interned in the mayor's office working primarily on volunteer projects and grant writing. Main project consisted of gathering data from the youth demographic to assist in writing a $23 million grant proposal. Assisted in writing several grants ranging in amounts from $100-$1000 for art projects while assisting The Greencastle Arts Council in achieving 501(c)(3) tax exempt status.