AeroLeads people directory · profile

Melissa Bustamante Email & Phone Number

Quality Assurance at Bank of America

Location: Charlotte Metro, United States, United States 8 work roles 7 schools

LinkedIn matched

✓ Verified Jun 2026 3 data sources Profile completeness 86%

Current company

Bank of America

Role

Quality Assurance

Location

Charlotte Metro, United States, United States

Company size

232061 employees

Who is Melissa Bustamante? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Melissa Bustamante is listed as Quality Assurance at Bank of America, a company with 232061 employees, based in Charlotte Metro, United States, United States. AeroLeads shows a matched LinkedIn profile for Melissa Bustamante.

Melissa Bustamante previously worked as Business Executive at Wells Fargo and Billingual Client Relations Administrator at Continental. Melissa Bustamante holds Bachelor Of Science - Bs, Finance from Unc Charlotte Belk College Of Business.

Company email context

Email format at Bank of America

This section adds company-level context without repeating Melissa Bustamante's masked contact details.

Bank of America

Review company-level records connected to Melissa Bustamante before choosing the right outreach path.

View email format View company profile Management contacts

Profile bio

About Melissa Bustamante

As a Business Execution Associate at Wells Fargo, my role involves meticulously evaluating customer interactions to ensure compliance and quality. We navigate complex regulatory principles and perform process audits, skills honed through my finance education at UNC Charlotte's Belk College of Business.The ability to fluently communicate in both English and Spanish has been indispensable in delivering exceptional customer service and resolving inquiries. Our team collaborates to classify customer interactions, leveraging attention to detail and a deep understanding of performance measures to enhance service outcomes.

Current workplace

Melissa Bustamante's current company

Company context helps verify the profile and gives searchers a useful next step.

Bank Of America

Quality Assurance

Charlotte, NC, US

Website

bankofamerica.com

Employees

232061

AeroLeads page

Company profile

View company profile Email format

8 roles

Melissa Bustamante work experience

A career timeline built from the work history available for this profile.

Quality Assurance

Bank Of America

Charlotte, NC, US

Business Executive

Current

Wells Fargo

San Francisco, California, US

- Evaluate customer communications (i.e. call transcripts, written surveys, or emails) in English and Spanish to determine if certain observable characteristics are present in these interactions and classify the interactions into specific buckets based on observable characteristics in the interaction.- Fluency in Spanish- Process audits, compliance and.

Feb 2024 - Present

Billingual Client Relations Administrator

Continental

Hanover, DE

- Represent Continental as first point of contact for Consumers and Dealers with inquiries. Typical questions are focused on warranty, product availability and product information.- Establish and Maintain a working relationship with our Tire Dealers and New Vehicle Dealers by explaining, educating, and informing them on all elements of the Continental and.

Oct 2023 - Feb 2024

Client Relations Specialist

Vanguard

Valley Forge, PA, US

- Speak with clients via inbound phone calls to assist them with a wide range of financial inquiries, from account maintenance to identifying and resolving issues - Maintain a problem solving mindset to help uncover client needs and provide timely and accurate solutions to clients.- Collaborate with internal departments - Scrum method & Agile - Daily Scrum.

Mar 2021 - Oct 2023

Assistant

Law Offices Of Timothy Pavone

- Answer phone calls and return phone calls to clients- Send out and process invoices - Assist clients with any billing issues - Maintain documents organized and gather documents that Mr. Pavone needed for meetings/ cases- Conduct legal research when needed - Send out email communications to clients, other companies & businesses for example doctor offices.

Nov 2020 - Feb 2021

Waitress

Papa Docs Shore Club

Mar 2020 - Oct 2020

Waitress

Estias

Sep 2018 - Mar 2020

Housekeeper

Nancy'S Cleaning Business

- Assist owner with various clients in Charlotte metro area.- Summer & holiday employment 2016, 2017 with adult supervision- On call, 2018 Housekeeper PRN- Customer Service. Homes range from 1 bedroom apartments to 5/6 bedroom homes

Jun 2016 - Mar 2019

Team & coworkers

Colleagues at Bank of America

Other employees you can reach at bankofamerica.com. View company contacts for 232061 employees →

DM

Danny Marin Colleague at Bank Of AmericaMesquite, Texas, United States, United States View → JB

Jacob Buensalida Colleague at Bank Of AmericaFairfield, California, United States, United States View → KL

Khuyen Le Colleague at Bank Of AmericaSan Jose, California, United States, United States View → SH

Stephanie Hubbard-Cooke Colleague at Bank Of AmericaGreenbelt, Maryland, United States, United States View → MK

Muhammed Kabir Abdullahi Colleague at Bank Of AmericaSan Francisco, California, United States, United States View → JC

John Clarke Colleague at Bank Of AmericaKansas City Metropolitan Area, United States View → WM

William Montgomery Colleague at Bank Of AmericaGreater Phoenix Area, United States View → TI

Tianna Isler Colleague at Bank Of AmericaBoston, Massachusetts, United States, United States View → RT

Rashod Toby Colleague at Bank Of AmericaMiddletown, Delaware, United States, United States View → VT

Veronica Tamayo Colleague at Bank Of AmericaUnited States, United States View →

7 education records

Melissa Bustamante education

Bachelor Of Science - Bs, Finance

Unc Charlotte Belk College Of Business