Melissa C. Email & Phone Number

I’m a Healthcare Quality and Compliance Professional with a passion for helping nonprofit hospices thrive! Certified as a CHAP Consultant, with certifications in Quality and Compliance from NHPCO, and a Black Belt in Lean Six Sigma, I specialize in making processes smoother and more efficient for hospices, so they can focus on what matters most—caring for patients.From teaching on documentation best practices to navigating audits and appealing denials to preparing for state and accreditation surveys, I’m here to make sure hospices stay on track and compliant. I love diving into hospice metrics to find opportunities for improvement, and I’m always up for rolling up my sleeves and managing projects that drive real change.At the heart of it all, I’m all about creating a positive impact—both for the teams I work with and the patients they serve!