Melissa Castle Email & Phone Number

Remote

• Provided leadership to be an ambassador of the PMO group to champion the implementation of SmartSheet and Risk activities within projects. Created multiple RIDACs, dashboards, and trackers within SmartSheet to increase visibility of progress and the effects of impacts from stakeholders and issues. Using critical thinking, identified and escalated project risks before they became issues.• Worked with multiple financial representatives to create new project resource assignments, budget updates and monitoring, invoice review, and monthly project reports. Adopted and updated a financial guidance plan for an ongoing project.• Created various in-house operations SOPs, guidelines, and plans to ensure team member compliance and audit preparations. Responsible for upkeep and updates as changes required.• Created timelines, trained project members on its use, and created monitoring tools to aid in discussions and change impacts. Created tools for resolving problems and identifying gaps.• Consolidated information across SmartSheet, Costpoint, Veeva, and other company-specific modules to create a collaborative set of tools to be used during meetings and discussions.

Lewiston, Maine, United States

• Worked with Construction Project Managers to obtain prompt resolution of disputes and prioritize business requirements to ensure projects were completed on time and under budget.• Supplied accurate inputs related to the budget process to providing estimates and resource needs to proactively resolve problems and coordinate activities.• Researched, recommended, and implemented changes as necessary to be aligned with company goals and aims. Instituted a new warehouse policy to increase efficiency and better tracking of materials.• Held and spearheaded bi-monthly supervisory meetings to convey the status of work, costs, schedules, profitability and budgets of the department and specific jobs.• Aided in safety and gear training, Human Resources activities, and job advancement training.• Scheduled and tracked maintenance for the company vehicle fleet. Responsible for vehicle assignments to personnel, the purchase of new vehicles, and the disposal of older vehicles.• Performed special studies, alternatives and risk analyses, and cost estimates, as necessary.

• Responsible for a small group of planners overseeing two manufacturing plants (ME and OH). Manages the Demand Planning processes, including system and business process quality reviews and development. Coordinate the modification and improvement of procedures, policies and processes within the planning group.• Measured, analyzed, and reported key process metrics and monitor adherence to key performance indicators (KPIs).• Worked closely with Inventory Planning Managers by providing key inputs to supply parameters, replenishment parameters, and safety stock levels.• Worked collaboratively with Sales, Production and Purchasing to improve and deliver accurate, robust, and timely forecasts and business plan targets.• Managed and assisted the demand planning team to align ways of working and ensure visibility on short and long term planning.• Served as primary point of contact for Planning to all other departments.Operations Manager/Horizontal Carousel Project Manager July 2018 – February 2019• Responsible for on-going continuance and success of the Horizontal Carousel productions.• Restructured a three-shift production department resulting in a return to on-time deliveries.• Created budgets and staffing requirements for multiple years. Created a staffing cross-training program and evaluation matrix to aid in the investment and development of personnel. Handled all HR issues and trainings personally.• Interacted with all departments to ensure production alignment and success.

Lewiston, Maine, United States

• Responsible for on-going continuance and success of the Horizontal Carousel productions.• Restructured a three-shift production department resulting in a return to on-time deliveries.• Created budgets and staffing requirements for multiple years. Created a staffing cross-training program and evaluation matrix to aid in the investment and development of personnel. Handled all HR issues and trainings personally.• Interacted with all departments to ensure production alignment and success.

Lewiston, Me

• Responsible for successfully organizing and leading two multimillion-dollar production projects, both resulting in under-budget costing.• Specific responsibilities included: planning, tracking, and working with internal and external customers and contractors to finalize project timelines, budgets, and scope; serving as primary contact with internal and external parties to ensure appropriate communication, problem solving, quality issues, logistical support, and participation in all meetings as a representative of the final customer. • Responsible for coordination of project plans creation/revisions and maintenance as well as all project management documentation; tracked deliverables and budget. Worked with customers to create and adjust schedules. Identified issues and potential hurdles within projects and propose options for resolution and streamlining.

New Freedom, Pa

• Manager responsible for production of Sodium Dispersion products, dealing with HAZMAT issues, shipping/receiving, scheduling, quality, and support to other departments.• Used Microsoft Office (Excel, Project) to identify data trends and create visual tracking for project and workplace analyses.• Maintained cost tracking of expenditures, personnel hours, raw materials, and testing of specialized NaK transmitters.• Utilized MS Project on a daily/weekly basis to be able track project deliverables, schedule out resources and personnel hours as well as to track milestones, budget and scope. • Coordinated safety trainings and maintained training records of personnel. Trained in HAZMAT shipping requirements, domestic and international. Responsible for internal safety program. CPR/First Aid/AED certified. • Recorder for all meetings, including minutes, action items and attendees • Created and assisted with proposal writing and budgeting research for costing, and quality program establishment for customer projects. Audited deliverable packages per customer requirements.• Assisted with establishing users on internal NAS storage device and company SharePoint site for document maintenance. Maintained Office 365 sites, Evernote, and training programs. • Created, updated, and implemented new procedures for product testing, new product experimentation, facility/equipment improvements, and document retention. Maintained and updated document database.

Frederick, Md

Leidos Biomedical Research, Inc. Program Manager II, Cancer Research Technology Program July 2010 – PresentCoordinator working closely with the Director of Operations for the CRTP responsible for several projects that span over multiple inter-related service laboratories (EML, LMT, LPAT, OMAL, PCL, and PEL) and financial duties, including budget preparation and representation for the department,• Managing a project from conception to completion using an external subcontractor to better improve contract deliverables concerning service evaluations for use in future recommendation of service sun-setting or continuation. • Developing individualized metrics, tracking, and analysis for each CRTP service lab by working with numerous project team members from various laboratories.• Providing daily hands-on managerial oversight of assigned projects to ensure that they meet NCI/ customer expectations for cost, schedule, and performance by working with diverse departments and government agencies as needed. • Managing a team of administrative staff.• Led the development and installation of a centralized purchasing program across all the labs.

Director for all aspects of the Media Operations while continuing to act as Head of CPM. • Coordinating all aspects of the Operations group (75+ people) and departments. Specific responsibilities include: planning, tracking, and working with internal and external customers to ensure accurate and timely production of products; serving as primary contact with internal and external parties to ensure appropriate communication, problem solving, logistical support, and participation in all meetings as a representative of Media Operations. Identifying issues and potential hurdles within projects and propose options for resolution. Focusing on increasing productivity and reducing cost through error and waste decreases.• Act as the Walkersville Operations as part of the Media Services Leadership team. Participate in all team meetings and activities to ensure forward progress on departmental and business sector goals.• Increased on-time delivery from 74.5% to 95.4%, reduced documentation errors from 58% to less than 5% consistently, increased per person productivity 18%, and reduced sick time 36% using Lean Six Sigma and Kanban Techniques.Head of Customer Project Management •Coordinating all aspects of the Customer Project Management group projects using project management techniques. Specific responsibilities include: planning, tracking, and working with internal and external customers to finalize project timelines, budgets, and scope; serving as primary contact with internal and external parties to ensure appropriate communication, problem solving, logistical support, and participation in all meetings as a representative of the final customer. Also responsible for coordination of project plans creation/revisions and maintenance as well as all project management documentation. Identify issues and potential hurdles within projects and propose options for resolution.

Sole project manager for a Medical Identification and Treatment Systems (MITS) Joint Product Management Office (JPMO) $19.6 million contract to develop plasma-derived human butyrylcholinesterase (HuBChE) through completion of a Phase I dose-escalating pharmacokinetic clinical study.• Developed and maintained the relationship with the subcontractors, to manufacture HuBChE in accordance with cGMP regulations and guidelines, to conduct toxicology studies in accordance with GLP regulations and guidelines, and to submit an Investigational New Drug (IND) application. Positive interactions with this subcontractor laid the groundwork for an award of $242.5 million for the development and clinical trial of the Flu vaccine.• Supervised management of all phases of clinical project subcontractors to develop and perform Phase I clinical studies of product administrations and perform blinded pharmacokinetic analyses.• Managed a multi-departmental group to ensure the program remained on schedule while keeping the project consistently 3-5% under budget. Management included Risk Control, budget and schedule preparation/administration, EVMS, regulatory document preparation, government agency interactions, multiple subcontractor interactions, and quality compliance. • Established and maintained the project informational website through the company portal site.• Facilitated weekly customer briefings and participated in quarterly project presentations to the parent company.• Interacted with the parent company on a regular basis concerning contract modifications, insurance establishment, and legal matters concerning the project.• Participated in the Communications Focus Group, aimed at developing and implement a strategy to improve communications both internally and externally.• Member of the Core Strategic Vision Team comprised of select employees and senior management to develop a current market analysis as well as a plan for future company direction and growth.

Operations ManagerChallenged to launch aggressive revitalization of company operations to drive productivity gains, cost reductions, and quality improvements.• Devised and implemented a series of initiatives to increase plant productivity to enable sales to increase from $1.7million to $4.6million.• Reorganized plant layout to be more cost effective and efficient by consolidating production departments to align with the flow of product, which resulted in higher quality and less waste.• Delivered 23% reduction in raw material costs through the development of new procurement tracking, inventory control, and contract negotiation, both domestically and internationally.• Established a second shift allowing a 35% reduction in overtime during peak season.• Integrated large customers into an electronic data interchange (EDI) system to allow transmission of orders, shipping notices, and invoicing.• Managed a diversified employee base of up to 130 employees

M.S., Experimental Chemical Physics

B.S., Chemistry/Chemical Engineering