Melissa C. Erickson Email and Phone Number
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Melissa C. Erickson personal email
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Direct and execute talent development programs aligned with the strategic priorities and core values of the organization resulting in a high performance and continuous improvement culture. Proven ability to achieve increased retention and engagement through effective implementation of organizational development tools, industry best practices, leadership strategies, and blended learning platforms.
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Manager, Learning And DevelopmentUgn, Inc. Jan 2022 - PresentDowners Grove, Illinois, UsDriving organizational change through development of new hire onboarding, leadership programs, vendor management, safety initiatives, and executive coaching. • Created and executed a new hire onboarding program resulting in an increased comprehensive and standardized approach to the new hire experience.• Designed and executed two leadership programs to enhance leadership competencies across the organization and garnered a $56,000 cost savings in external consulting fees. • Created standardized safety training to align with OSHA guidelines resulting in decreased safety recordables. • Designed and executed operational training to improve LEAN and Six Sigma practices across all plants. Achieved a cost savings of $60,000 in external consulting fees. • Streamlined and optimized vendor utilization resulting in $109,000 cost savings.
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Sr. Learning And Talent Development ConsultantSac Wireless Jan 2020 - Dec 2020Elgin, Il, UsSupported organizational effectiveness initiatives through development of new hire onboarding, leadership programs, ERP integration, and executive coaching. Integrate learning measurement strategies designed to measure learning initiative outcomes. -
Consultant, Leadership Talent And Organizational EffectivenessGrainger Apr 2017 - Oct 2019Lake Forest, Illinois, UsTargeting leadership and sales program effectiveness through development of learning survey design strategy. Evaluate and integrate learning measurement platform to execute on future stakeholder needs to support organizational culture of continuous improvement while refining operational effectiveness. -
Director Of Talent DevelopmentGrey Market Investments Apr 2013 - Apr 2017Direct and implement training and development solutions that include: on-boarding, leadership, team building, coaching and performance management utilizing diverse learning platforms to drive employee engagement. Strategic business partner focused on process improvement and alignment across three call centers. Leveraged ability to influence senior leaders resulting in the creation and execution of soft skill programs to increase leadership effectiveness and garner cultural change.
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Regional Training ManagerU.S. Cellular Nov 2009 - Apr 2013Chicago, Illinois, UsRecognized with multiple leadership awards for implementation of talent development strategies focused on optimizing organizational performance. Executed performance management processes and leadership coaching. Led team of 12 facilitators and over 70 sales leaders nationally. Drove implementation of blended learning solutions, on-boarding, diversity and inclusion, and sales training programs. Leveraged organizational development practices aligned with adult learning theory resulting in enhanced cultural effectiveness and talent retention. -
Regional InstructorU.S. Cellular 2008 - 2009Chicago, Illinois, UsPromoted cohesive learning, shared cultural expectations and reduced attrition through effective training program development and management for 2000 employees. Authored curriculum and designed courses, and launched advanced leadership training workshops that earned high success rates.
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New Hire CoachUs Cellular 2006 - 2008Headed training and mentoring programs, workshops, events to support on-boarding processes and ensure alignment to quality standards. Evaluated performance and issued recommendation for promotion based on assessment of management skills.
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CoachU.S. Cellular 2005 - 2006Chicago, Illinois, UsCoached and led customer care team of 12 in a call center environment. Assessed performance to evaluate service delivery and cultivate talent. Provided mentoring and education in all facets of customer service.
Melissa C. Erickson Skills
Melissa C. Erickson Education Details
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Benedictine UniversityManagement And Organizational Development -
Northern Illinois UniversityCorporate Communications And Psychology
Frequently Asked Questions about Melissa C. Erickson
What company does Melissa C. Erickson work for?
Melissa C. Erickson works for Ugn, Inc.
What is Melissa C. Erickson's role at the current company?
Melissa C. Erickson's current role is Learning and Organizational Development Professional.
What is Melissa C. Erickson's email address?
Melissa C. Erickson's email address is me****@****acw.com
What is Melissa C. Erickson's direct phone number?
Melissa C. Erickson's direct phone number is +163024*****
What schools did Melissa C. Erickson attend?
Melissa C. Erickson attended Benedictine University, Northern Illinois University.
What skills is Melissa C. Erickson known for?
Melissa C. Erickson has skills like Training, Leadership Development, Team Building, Leadership, Employee Training, Organizational Development, Coaching, Management, Program Management, Call Centers, Talent Management, Performance Management.
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