Melissa Dames Email & Phone Number

United States

I am an independent consultant for Pink Zebra . I sell home fragrances and more.

Plainfield, Il, United States

Started as Call Center Specialist – Intake. Handle incoming calls from patients. Scheduling of patients based on referrals and their needs with the appropriate doctors. Continuous communication with doctors regarding their patients medications and safe use of those medications. Insurance verifications and payment collection from satellite offices. Key Accomplishments:• Promoted to the referral team in 2020.• Continuously meet or exceed company metrics goals while working remotely.

Joliet, Illinois

Responsible for all incoming calls to the office. Scheduling patients with the appropriate doctor based on their referrals and surgical needs. Collection and input of all appropriate patient information and forms into the computer system. Collection of all patient payments. Sorting and distribution of all incoming mail to the appropriate departments. Assisting with insurance verifications when necessary. Support office manager and practice manager with various tasks when needed.Key Accomplishments:• 100% accuracy in payment collections / balancing every week, full term of employment.• Improved scheduling proficiency with recommendations to office manager and doctors.

Plainfield, New Lenox And Chicago, Illinois

In charge of opening and closing two office locations. Scheduling patient appointments for 12 psychiatrists, psychologists and master therapists. Insurance verifications. Prescriptions entered into computer system and called into appropriate pharmacy when necessary. Handled billing and funds collection.Key Accomplishments:• Responsible for the office being impeccable and smoothly run.• Efficient and compassionate care towards patients.

Oakbrook, Illinois

Ambassador of the store. Provided exceptional service to customers in search of their high-end appliances. Assured all customers were well educated in their options. Ensured sales team was properly trained on products and services to provide the best possible experience. Key Accomplishments:• Promoted to Manager of Boutique Sales within one month.• Sales associate of the month for 10 consecutive months.

Plainfield, Illinois

Responsible for the care of three children Monday through Friday for 12-hour days. Transport children to and from school and activities. Reinforced flashcards and reading skills daily. Planned and participated in playtime. Built relationship with peers. Assisted with homework and tutoring. Prepared meals, completed laundry and maintained the families expected level of cleanliness.

Joliet, Illinois

Plainfield, Illinois

Joliet, Illinois

Associate'S Degree, Management/Marketing

Licentiate Degree, Cosmetology/Cosmetologist, General