Melissa Dank

Melissa Dank Email and Phone Number

Project Manager at Australian Retirement Trust @ Australian Retirement Trust
Melissa Dank's Location
Brisbane, Queensland, Australia, Australia
Melissa Dank's Contact Details

Melissa Dank work email

Melissa Dank personal email

n/a
About Melissa Dank

Professional and high performing project manager with extensive experience in superannuation, insurance and financial services with a proven record of exceeding KPIs and motivating teams to deliver. Detail oriented with excellent communication skills and a strong customer advocacy background.I believe that working collaboratively and engaging your team is the most successful tool in building proactive and dynamic teams. I have led teams through significant change successfully by supporting and working closely with them to build and drive business performance.I enjoy managing projects and leading them from end to end, especially the interaction I have with clients and empowering people throughout the process to build on client growth and development. I have excellent business acumen, strong project management discipline and a strong client focus.

Melissa Dank's Current Company Details
Australian Retirement Trust

Australian Retirement Trust

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Project Manager at Australian Retirement Trust
Melissa Dank Work Experience Details
  • Australian Retirement Trust
    Project Manager
    Australian Retirement Trust Feb 2022 - Present
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  • Qsuper Group
    Project Manager
    Qsuper Group Oct 2018 - Aug 2022
    Brisbane, Australia
    View
  • National Australia Bank
    State Lead, Client Service Support Queensland
    National Australia Bank Jan 2017 - Jun 2018
    Brisbane
    I lead and manage the QLD NAB Financial Planning (FP) Client Support Officers (CSO) at a State level.I manage and design change strategies for national projects to build and improve NAB FP initiatives and processes. I consult and advise on solutions to key stakeholders on process improvements, quality control, efficiencies and best practices. In this role I coach and mentor my CSOs to build performance, assist in the growth of their career aspirations and manage performance outcomes, HR and general talent management.I oversee and guide Advisors and CSOs to build on newly designed nternal processes, re-align Advisors with the most suitable CSO support and manage CSO workflow.
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  • National Australia Bank
    Regional Executive Support, Mobile Banking Nsw/Act
    National Australia Bank Aug 2014 - Dec 2016
    Supported and managed a team of over 50 employees for the NSW Mobile Banking Channel. My team were NAB's most successful and high performing Mobile Banking team in the country. I shaped and developed a newly created role through understanding the business key objectives and running all mobile projects and initiatives that were fundamental to the channel. This role saw me successfully grow the business by coaching and mentoring Mobile Bankers and Associates where I worked closely with key business partners. I managed and led all Retail and MB Channel role out initiatives including product launches, designing and consulting on mobile projects, distribution of and generation of comms and conducted and led training courses for MBs and Associates.
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  • National Australia Bank
    Assistant Branch Manager
    National Australia Bank Oct 2013 - Aug 2014
    Assisted in the running of the branch by leading and managing all branch related activities. I led a focus on product and sales services for customers, mentored and coached all branch staff and managed all branch compliance and security processes.One of my many achievements in this role was successfully changing the overall employee engagement and performance of the staff in 6 months where previously the branch was under performing and losing revenue. Overall employee performance uplift went from 60% to 150% under my leadership and on average and branch portfolio grew from 5% to 25% in 12 months.
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  • National Australia Bank
    Customer Advisor
    National Australia Bank Nov 2011 - Oct 2013
    I was a top performing Customer Advisor for the NAB, through my sales target achievements and overall customer experience. I provided all forms of customer service and advice relating to banking products in particular secured lending products. I submitted applications for unsecured lending products and provided general advice on secured lending services. I sold insurance products successfully through an accreditation with Allianz Insurance. I also ran and managed all out-bound calls for the branch to improve branch performance.
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Melissa Dank Education Details

Frequently Asked Questions about Melissa Dank

What company does Melissa Dank work for?

Melissa Dank works for Australian Retirement Trust

What is Melissa Dank's role at the current company?

Melissa Dank's current role is Project Manager at Australian Retirement Trust.

What is Melissa Dank's email address?

Melissa Dank's email address is me****@****.com.au

What schools did Melissa Dank attend?

Melissa Dank attended Australian Institute Of Management, University Of Technology, Sydney, St Claire's College Private, Waverley.

Not the Melissa Dank you were looking for?

  • Melissa Habedank

    Melissa Habedank
    Oncology Patient Advocacy & Professional Alliances
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    gmail.com, gmail.com, clinicole.org, dorgan.senate.gov, olehealth.org

    2 +170725XXXXX

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