Melissa Deakin Email & Phone Number

Sydney, New South Wales, Australia

Key Accountabilities:Change Strategy Development - Develop and implement comprehensive business changes aligned with organisational goals and objectives.Stakeholder engagement - Identify and engage key stakeholders to ensure buy-in and support for change initiatives.Communication Planning - Develop communication plans to effectively convey the purpose, impact and change benefits to stakeholders.Change Implementation - Plan and execute change initiatives, ensuring they are implemented smoothly and effectively. Risk Management - Identify potential risks and develop mitigation strategies to minimise disruptions during the change process.Flexibility and Adaptability - Remain flexible and adaptable in the face of evolving circumstances and shifting priorities.Problem Solving - Proactively identify and address challenges and obstacles that arise during the change process.Business Knowledge - Stay informed about financial products and services offered by the organisation, as well as industry trends and developments.Team Collaboration - Collaborate with colleagues and team members in other departments, such as Product, Legal, Fund Accounting, Strategic Projects and Investment Operations to ensure seamless and efficient delivery of changes.These key accountabilities are essential for success in a change management role, ensuring that change initiatives are effectively planned executed and sustained within the organisation.

Sydney, New South Wales, Australia

Key Accountabilities:Account Administration - Perform administrative tasks related to client accounts including account openings, maintenance and closure ensuring accuracy and compliance with regulatory requirements.Transaction Processing - Process financial transactions, such as applications, withdrawals, switches and transfers accurately and efficiently.Documentation management - Maintain organised and up to date statements for clients' accounts.Financial Reconciliation - Successfully reconcile application and cash accounts on a daily basis. Client Relationship management - Manage client relationships by providing excellent customer service, addressing inquiries and resolving issues in a timely and professional manner.Confidentiality and Security - Maintain the confidentiality and security of client information and financial data, adhering to privacy regulations and best practices.These key accountabilities are crucial for success in a senior administrator role in wholesale products, ensuring effective processing and strong client relationships.

Sydney, New South Wales, Australia

Key Accountabilities:Team Development - Facilitate the development of High-performing teams by providing guidance, support and coaching to team members.Performance Improvement - Identify areas for improvement within the team and develop strategies to enhance team performance and productivity.Feedback and Recognition - Provide constructive feedback to team members and recognise their achievements and contribution.Skill Development - Identify skill gaps within the team and provide training and development opportunities to enhance capabilities and competencies.Change Management - Support team members through periods of change and transition. helping them to adapt to new processes and challenges.Empowerment and Autonomy - Empower team members to take ownership, make decisions and solve problems independently while providing guidance and support as needed.These key accountabilities are essential for success in a team coach role, where the focus is on supporting and empowering team members to achieve their full potential and drive organisational success.

Sydney, New South Wales, Australia

Key Accountabilities:Team Development - Facilitate the development of High-performing teams by providing guidance, support and coaching to team members.Performance Improvement - Identify areas for improvement within the team and develop strategies to enhance team performance and productivity.Feedback and Recognition - Provide constructive feedback to team members and recognise their achievements and contribution.Skill Development - Identify skill gaps within the team and provide training and development opportunities to enhance capabilities and competencies.Change Management - Support team members through periods of change and transition. helping them to adapt to new processes and challenges.Empowerment and Autonomy - Empower team members to take ownership, make decisions and solve problems independently while providing guidance and support as needed.These key accountabilities are essential for success in a team coach role, where the focus is on supporting and empowering team members to achieve their full potential and drive organisational success.

Sydney, New South Wales, Australia

Key Accountabilities:Account Administration - Perform administrative tasks related to client accounts, ensuring accuracy and compliance with regulatory requirements.Transaction Processing - Process financial transactions, such as banking and direct debits accurately and effectively.