Melissa Dearing Email & Phone Number

Jacksonville, Florida, United States

Jacksonville, Florida, United States

Technical ownership of the Beeline VMS for managing US-based staff augmentation and professional services (i.e. SOW) labor. Facilitated operational management of multiple integrations between Beeline and McKesson systems. VMS subject matter expert to the Sourcing and Procurement teams driving change management for business processes and the use of Beeline to support McKesson’s strategic goals and objectives.- Technical Integrations – Monitoring multiple integrations between Beeline and McKesson systems, including Workday, SAP, SharePoint, and multiple data warehouses. Identification and resolution of daily issues, collaborating with involved stakeholders to implement improvements.- Operations Support – Collaboration with MSP on day-to-day tasks, issues and resolutions.- Organizational Change Management – Supporting various internal stakeholders with their overall business processes and use of Beeline, as it relates to McKesson’s contingent workforce strategy. Primary client stakeholder teams including Sourcing and Procurement, Finance, Tax, Human Resources and Technology.

Jacksonville, Fl

Founder and President of VMS Pilot, Inc., I lead a strategic consulting practice specializing in Contingent Workforce Solution implementation strategies. Leveraging 10+ years of software implementation management experience, primarily in contingent workforce and VMS technologies, I provide consultative support to organizations involved in the implementation of Contingent Workforce solutions. Working with a variety of stakeholders, including client teams, MSP's and/or VMS technology providers, I utilize progressive IMPLEMENTATION STRATEGIES, along with SUPPLEMENTAL BENCH RESOURCES to support organizations at all stages of their Contingent Workforce solution implementation. My unique model is designed to minimize project risk and time-to-go-live, while maximizing solution quality and end-user adoption.

Project management for implementations of web-based contingent workforce management software, including resource scheduling, project scheduling, milestone critical path analysis, issue tracking and issue resolution. Involved with senior client sponsors, participating in multi-workstream project activities including VMS implementation and change management strategy and execution. Business analysis of clients' current versus proposed end-to-end solution requirements. Facilitation of integration feed requirements and designs. Liaised with Fieldglass and client product development teams on functionality updates. Coordinated solution Quality Assurance and User Acceptance Testing, including creation and execution of test cases and scripts. Closed project activities with end user training and solution documentation, and the transition of client solutions to permanent Account Management teams.Key achievements:- Client accounts included multiple Fortune 25 companies.- Collaborated on internal project management process improvement initiatives, including the evaluation of PM solution software and participation in process standardization activities.- Partnered with top consulting practice organization to provide client change management support.

Provide Project Management services to internal technology solutions group. Coordinate software release activities in support of two unique web-based software tools. Facilitate prioritization exercises with Business Owners to schedule the most relevant, highest-priority content in each release, leveraging a waterfall model SDLC. Collaborate with all functional managers on capacity, resource, environment and code branch/merge strategic planning. Also deliver project management support for enterprise technology initiatives utilizing a standards-based project management life cycle. Report weekly project status directly to the Business Owner team, including risk assessment, issue escalation and mitigation plans.Key achievements:- Standardized the release management process to include template-driven workflow standards - Key member in a process improvement effort covering the entire technology solutions group

Managed implementations of web-based human capital procurement software, including project management activities such as resource scheduling, milestone deliverables, issue tracking and issue resolution. Business analysis of clients' current versus proposed end-to-end solution designs, including both business policy and functional use specifications. Liaised with Product Management and Development teams where custom client functionality was required. Configured clients' approved solution design, including standard product configuration, custom application development and custom integration points, such as financial feeds. Coordinated solution Quality Assurance and User Acceptance Testing as well as subsequent software rollout activities. Closed implementations with end user training, solution documentation, and the transition of client solutions to the Account Management team. Trained and mentored new Implementation Managers on all aspects of the Implementation process.Key achievements:- Promoted from Implementation Manager- 100% deployment success rate (all clients attempted went live)- Averaged 95% functionality success rate (measured against clients' ideal wish lists)- Appointed as the Implementation team's business process and documentation manager, and was instrumental in standardizing a repeatable implementation process and subsequently deploying the process into a Knowledge Management repository - Key member on a team that developed and launched an internal employee mentoring program- Two years involvement on the Employee Advisement Committee, working directly with the company President on matters of employee programs, satisfaction, outreach and support- Collaborated with various organization executives on an enterprise-wide Knowledge Management strategy and deployment

Promoted from Accounts Receivable Analyst. Developed temporary tracking system for sales commissions using Microsoft Excel for use while reconciling nine months of inaccurate commissions paid prior to deployment of new tracking system. Liaised with IT group on the development of the corrected, automated commission solution. Supervision of 4 Commissions Analysts. As A/R Analyst, reconciled incorrect cash applications, and initiated correcting transactions. Researched apparent duplicate payments and managed refund requests. Performed daily maintenance and miscellaneous clean-up of A/R aging items.

Bachelor Of Business Administration, International Business

Master Of Business Administration, Global Mba