Melissa De León Email & Phone Number

Cincinnati, Oh, Us

IT Merger Acquisition Transition Planning and Management of Business Applications that are shared across business. Oversight business platforms and multiple consulting services. IT Compliance & Risk. Ensures strategies are evaluated and executed to ensure a stable, compliant, and secure environment. Policy Development and Implementation. Management of IT 3rd Party Integration Partners and software vendors. Adopt and implement Corporate IT technology and Security standards and guidelines in partnership with Sharecare's SVP, Integration and Security.Oversight Data projects and integration.

Bridgewater, Us

Lead Digital transformation program in a global insurance company, with presence in United States, United Kingdom, Singapore and Bermuda. The technology program includes the implementation of Microsoft 365 Productivity Suite to 1,400 users, to improve global collaboration and teamwork.• Exchange online migration for individual and shared mailboxes• Implementation of Microsoft 365 products such as SharePoint, OneNote, OneDrive, Teams• Define communication and end user training strategies• Lead of Laptop Refresh Program, delivering new powerful laptops (1909 image) to all Aspen employees and key consultants, as part of the overall digital transformation program. It included 1,100 laptops approx. and the packaging and testing of 300 applications. Lead of this effort including different domains: End User experience, Communication, Training, Service Desk Support, Packaging and Application Readiness.

Allentown, Pennsylvania, Us

Managing large existing and potential programs in IT Transformation, operational stability, business processes, and business information. Alignment of strategic business goals and objectives with decisions regarding IT products and services, partners and suppliers, organization, capabilities, and key business and IT objectives. • Virtualization and migration of applications in Mexico, Brazil and Venezuela • Decommission of the operation of Chilean office according to Global Business strategy• Coordination and implementation of Business SharePoint for Colombia Regional Centre, Brazil and Mexico

New York, Ny, Us

Owned the IT Operations and Applications portfolio for consumer and commercial lines in Puerto Rico, Venezuela, Mexico, Brazil, and Ecuador. Established strategies and practices for the divestiture of Argentina, Colombia, Chile, and Uruguay AIG operations. Served in a vital role in the development and execution of plans to modernize infrastructure, execute roadmaps, capture expense reduction opportunities, and drive team engagement. • Decommissioned applications, infrastructure, and network environments of divested countries. • Championed transparency in application and infrastructure costs.• Transformed IT disciplines to ensure alignment with business operations.• Slashed risk exposure and teamed with business partners to remediate LAC application security issues and elevate testing cycles to high-priority.• Remediated/decommissioned 150 W2K3 servers.

New York, Ny, Us

Drove the strategic development, deployment, and maintenance of IT infrastructure by coordinating communications between Americas IT leadership and 15 in-country IT managers. • Improved application performance portfolio-wide, reduced outages, generated overcost savings, and ensured zero disruption to business operations.• Directed compliance, security, and disaster recovery functions aligned with business needs and AIG policies. • Led LAC Region programs.• Developed and executed IT strategies supporting the divestiture of four Central American countries and the run-off of Jamaica and Aruba.

New York, Ny, Us

Led a 7-country organization with ownership of team building, knowledge sharing, and business solutions. Interfaced between technology and business teams, country managers, and U.S. headquarters. • Restructured seven different IT teams in seven different countries functioning as islands, consolidated them as one team and promoted sharing solutions, best practices, and resources.• Integrated Panama, Guatemala, Honduras, and El Salvador IT services to maximize cost efficiency, standardize IT processes, and implement risk controls.• Created and implemented target operating models, long/short-term strategic roadmaps, portfolio rationalization, and infrastructure optimizations.• Spearheaded the technology transfer from AIG to buyers as part of a value-based geographic strategy, completing the work three months earlier than scheduled with no risks to AIG environments. • Operationalized Central America IT functions including infrastructure, software development lifecycles, vendor partnerships, budget, technical support, and security.

New York, Ny, Us

Directed all IT programs and operational processes for the Panama AIG office. • Captured opportunities to improve processes and drive cost efficiencies in system implementations. • Owned IT environment and application development, performance, and support.• Strategized the Panama Operation Migration to Colombia Shared services.

Master’S Degree, Master Of Science In Business Administration With Concentration In Information Sciences

Bachelor’S Degree, Computer Engineering