Melissa Dillon Email & Phone Number

Calgary, Alberta, Canada

Oshawa, Ontario, Canada

Create daily and weekly quality reports that outline the department’s performance as well as graphs to illustrate trends. Present the material to senior executives and review all relevant metrics that impact the plant’s performanceAnalyze data to make changes to processes in an effort to improve quality and measure results to assess the impact Build relationships with all departments to drive open dialogue and work towards improving the overall quality of the our vehicles as one team Create training documents for the parties that are impacted by changes made in the department. Provide support during change process and follow up to validate the change was effective

Manage a department of over 150 employees to ensure they are achieving daily build schedules. Assist supervisors with daily issues that arise and coach them on the appropriate processes/procedures to resolve the problems. Create a culture that puts safety and quality and the forefront of all decision making.

Ontario, Canada

Ensure conformance to production schedules, and safe operating procedures Monitor machine operation, observe flow of material and propose corrective measures if deficiencies or irregularities are detectedAnalyze and diagnose equipment malfunctions, quality problems, and production delaysEnsure all legislative requirements of the Occupation Health and Safety Act and all other applicable laws are met and followedMitigate any detected unsafe conditions and participate in administration of plant safety policies

North York

Focal point of communication between Lenovo and the UOIT team Schedule meetings in accordance with all team member schedules eliminating any time conflictEnsure all goals set by Lenovo are achieved by the team of students at UOITUtilize Microsoft Project for scheduling events and specifying strict time frame’s

Analyzed accounts accurately and efficiently to validate that sales aligned with business records Evaluated a high volume of confidential financial transfers related to tax refunds Managed financial accounts daily which required contacting business owners, balancing accounts and researching any invoices that seemed fraudulent. Created letters to inform businesses of discrepancies found in their accounts during my time in the Motor Fuels and Tobacco Tax branch.

Bachelor Of Commerce (B.Com.)

Achieved President's List GPA 3.88 out of 4.3

Business - Accounting Diploma

Achieved Dean's List GPA 4.11 out of 5