Melissa Dirado Email & Phone Number

Exton, Pa

Responsible for scanning and saving of stored documents.Maintain inventory database of saved documents.Oversee a team of four employees participating in the project.

Bursar'S Office

-Assisted customers at the university Bursar’s office payment windows. -Processed student tuition payments, parking ticket payments and other school fines.-Balanced drawer against the payment database.

Paoli, Pa

-Utilize methods taught in the Orton-Gilligham Approach to instruct dyslexic students one-on-one in a summer classroom setting.-Develop daily personal lesson plans for 3-4 individual students.

Penn Law

-Oversaw daily operations of IT department including management of computer inventory for the entire Law School complex including faculty home systems (over 450 systems). -Delivered research recommendations and purchase all computer hardware, software, licensing and maintenance and additional accessories.-Maintained IT department budget of over $500,000 and generate yearly reports for fiscal year fund approval.-Performed human resources duties including overseeing work-study and part-time appointments, interviews, obtaining paperwork, posting jobs, and reporting weekly hours.-Scheduled media events and classroom requests including faculty request intake, organizing meetings for detailed events with coordinators, and consulting on classroom renovations and repairs.

Penn Law

-Responsible for troubleshooting, installing, customizing and maintaining software and hardware for Law faculty and support staff.-Provided individualized desk-side and remote training for users on web course interface, supported software and various specialized requests. -Developed user support documentation and learning resources.-Managed initiatives through project planning, research and collaboration with members of the IT support group to implement services.

Wharton Sbdc

- Served as primary contact for Philadelphia 100 project, including maintaining database, contacting nominees and compiling reports and documentation pertaining to the annual event.- Responsible for assisting in various office duties including archiving and organization of files, answering phones and assisting in overall organization and management of office.

Philadelphia, Pa

- Responsibilities included maintaining server and computers on local network, software and hardware configuration, installation and troubleshooting.

Philadelphia, Pa

- Managed financial activity. - Produced income reports. - Supervised four managers.- Coordinated production of the Penn calendar and student telephone directory distributed to approximately 30,000 recipients.

Bachelor Of Arts (B.A.), English And History

Activities and Societies: Quadramics - Social Chair/Set Designer/Master Carpenter/Set and Light Crew Stimulus Children’s Theater - Master.

Education

Coursework: Structure of Modern English Intro to Mathematics Sociological Foundations of Education

High School Diploma

Activities and Societies: Valedictorian; Student Council - Treasurer; National Honor Society; Newspaper Editor; Peer Ministry Team; JV.

General Studies

Coursework: Anatomy and Physiology Chemistry Mathematics Technical Writing Speech Writing