Melissa Montoya

Melissa Montoya Email and Phone Number

Client Support Experience Executive @ IBM
new york, new york, united states
Melissa Montoya's Location
San Francisco Bay Area, United States
Melissa Montoya's Contact Details
About Melissa Montoya

Melissa is focused on developing a comprehensive, enterprise wide content strategy across IBM which encompasses content creation and content delivery while continually improving upon the strategy through assessments of effectiveness. Recognizing content is no longer focused purely on digital advertisement and brand awareness but is also an asset that can be leveraged to accelerate digital transformation and deliver outstanding customer experiences, Melissa is highly focused on improved client self sufficiency and advocacy through great content experiences.

Melissa Montoya's Current Company Details
IBM

Ibm

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Client Support Experience Executive
new york, new york, united states
Website:
ibm.com
Employees:
512090
Melissa Montoya Work Experience Details
  • Ibm
    Client Support Experience Executive
    Ibm Aug 2020 - Present
  • Ibm
    Education And Enablement Strategy - Program Director
    Ibm Feb 2012 - Present
    - Create SaaS Education GTM Strategy, Funding Model and Client Experience for IBM Customers- Lead Execution of SaaS Education Business across IBM- Strategic Consulting Including Business Plan, Sales, Execution and Organizational Strategies- Evaluate Potential Acquired Businesses for Risks, Dependencies, and Viability - Define Key Integration Requirements for Successful Integration- Participate in Creation of Business Case for Acquisition
  • Ibm
    Program Director, Education And Enablement Bluemix Garage
    Ibm Oct 2015 - Oct 2020
    San Francisco Bay Area
  • Girl Scouts Of Northern California
    Volunteer Troop Leader
    Girl Scouts Of Northern California Jan 2012 - Jun 2016
    Los Gatos, Ca
  • Ibm
    Ww Ecm Education Business Lead - Program Director
    Ibm Apr 2010 - Feb 2012
    - Managed Sales, Development, Delivery, Marketing and Certification Teams- Ensured Profitability of Education Business Unit- Led Team To Exceed Profit Margins- Established ECM Education Business Worldwide- Managed Various Team: Content Creation, Delivery, Communication, Technical Operations, and Sales
  • Ibm
    Manager Research, Metrics And Certification Program
    Ibm 2009 - Mar 2010
    - Created Business Intelligence with Data to Drive Strategic Change- Instrumented Fundamental Change with Senior Level Executives for Channel Certification Strategy- Developed Worldwide Reporting Mechanism with Education Organization
  • Ibm
    Curriculum Development Manager
    Ibm 2006 - 2007
  • Ibm
    Ww Education Segment Manager
    Ibm Jun 2005 - Dec 2006
  • Ibm
    Db2 Certification Manager
    Ibm Jan 2001 - Jun 2004

Melissa Montoya Skills

Mergers And Acquisitions Strategy Saas Enterprise Software Cloud Computing Program Management Saas Education Business Intelligence Software Development Business Analysis Enterprise Architecture Management Pre Sales Solution Architecture Integration Professional Services Project Management It Strategy Client Success Leadership Cross Functional Team Leadership Team Leadership Training Team Building Leadership Development

Melissa Montoya Education Details

Frequently Asked Questions about Melissa Montoya

What company does Melissa Montoya work for?

Melissa Montoya works for Ibm

What is Melissa Montoya's role at the current company?

Melissa Montoya's current role is Client Support Experience Executive.

What is Melissa Montoya's email address?

Melissa Montoya's email address is mm****@****ail.com

What is Melissa Montoya's direct phone number?

Melissa Montoya's direct phone number is +140882*****

What schools did Melissa Montoya attend?

Melissa Montoya attended San Jose State University.

What are some of Melissa Montoya's interests?

Melissa Montoya has interest in Cooking, Electronics, Home Improvement, Reading, Crafts, Gourmet Cooking, Home Decoration.

What skills is Melissa Montoya known for?

Melissa Montoya has skills like Mergers And Acquisitions, Strategy, Saas, Enterprise Software, Cloud Computing, Program Management, Saas Education, Business Intelligence, Software Development, Business Analysis, Enterprise Architecture, Management.

Who are Melissa Montoya's colleagues?

Melissa Montoya's colleagues are Connor Canning, Tamer Fahmy, Shambhu Poddar, Jérome Favier, Akshata Parab, Kaustubh Mane, James Nguyen.

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