Melissa Doty Email & Phone Number

Cincinnati, Ohio, United States

Cincinnati, Ohio, United States

Human Resources Manager, 09/1997 to CurrentLowe's Home Centers, Inc.Conducted new employee orientation to foster positive attitude toward organizational objectives.Identified staff vacancies and recruited, interviewed and selected qualified applicants. Conductedbenefits administration for benefit-eligible employees. Advised management on appropriateemployee corrective actions. Worked with management team in establishing consistent hiringpractices. Ran the weekly payroll process. Facilitated monthly meetings to develop strategies thatwould positively influence workplace relationships. Processed all salary changes stemming frommerit increases, promotions, bonuses and pay adjustments. Led a weekly open enrollment questionand answer session with employees on benefit program updates. Administered developmentaltraining sessions for promotional opportunities. Assisted management in weekly schedulesaccording to payroll policies. Addressed employee inquiries and resolved complaints. Administeredcompany complianceCashier, Head Cashier, Administrative Office, 04/1994 to 09/1997Lowe's Home Centers, Inc.Provided exceptional customer service to all customers. Assessed customer needs and respondedto questions. Cleaned and straightened work areas. Issued receipts for purchases and gifts.Organized register supplies. Worked with customer service to resolve issues. Operated cashregister with proficiency. Provided professional and courteous service at all times.Successfully managed the activities of 20+ team members in multiple locations. Effectivelycommunicated with team members to maintain clearly defined expectations.Processed daily deposits of all registers. Researched and explained discrepancies.