Melissa Eberle, Cem, Chep, M.S. Email & Phone Number

- Serve as Department Head for the Emergency Management Department at Stony Brook University Hospital.- Coordinate, update, and disseminate emergency management plans for Stony Brook Medicine, ensuring alignment with SBSHH and SBELIH.- Maintain readiness of the hospital command center and alternate command center; guide command staff in the incident command process.- Complete the hospital’s yearly Hazard Vulnerability Analysis.- Manage the department budget.- Maintain the Emergency Management website and access to partner agencies’ platforms.- Oversee the hospital Chempack program.- Manage the hospital patient decontamination team.- Maintain emergency communication resources, including satellite phones and HAM radio.- Manage inventory of emergency supplies and equipment.- Lead the exercise and training program for faculty and staff; provide technical expertise during drills and actual emergency responses.- Coordinate completion of Health Commerce System HERDS surveys and manage system access and roles.- Represent SBM in Suffolk County ESF8 Group and MARO Healthcare Coalition activities.- Lead integration planning among hospitals within Stony Brook Medicine.- Ensure compliance with Joint Commission and CMS standards related to emergency management.- Maintain relevant trainings and certifications for self and staff.- Manage grants, contracts, MOUs, and related activities; comply with NYS DOH HPP deliverables; seek grant opportunities.- Facilitate SBM vaccine PODs for drills and emergency responses.- Chair the hospital emergency management committee and serve on related committees.

- Conduct risk assessments and vulnerability analysis or HVA to identify potential threats and hazards, prioritizing areas for improvement and resource allocation. - Develop and maintain partnerships with community stakeholders, including government agencies, first responders, and neighboring healthcare facilities, to enhance coordination and collaboration in emergency response efforts.- Coordinate emergency response efforts across departments and disciplines, liaising between hospital administration, medical staff, and external agencies such as local emergency management agencies and public health departments. - Develop emergency management drills and exercises to test the hospital’s response capabilities, evaluate performance, and identify enhancement areas. - Participate in regional and national emergency management networks and forums to stay informed about best practices, emerging threats, and regulatory requirements. - Develop and maintain emergency preparedness plans and protocols to ensure the hospital’s readiness to respond to various emergencies, including natural disasters, mass casualties, and public health crises. - Assisted with emergency drills and exercises to test the hospital’s response capabilities, evaluating performance and identifying areas for enhancement.- Provide leadership and guidance to staff members involved in emergency response roles during exercises and drills, ensuring training and proficiency in emergency procedures and protocols.

New York, United States

- Respond promptly to emergency calls, assessing patient conditions and administering appropriate medical care according to established protocols.- Perform basic life support procedures, including CPR, bandaging wounds, splinting fractures, and administering oxygen therapy.- Operate and maintain emergency medical equipment, including defibrillators, suction devices, and stretchers, ensuring readiness for rapid deployment.- Safely transported patients to medical facilities while providing ongoing monitoring and reassurance to ensure comfort and stability.- Collaborate with fellow EMTs, paramedics, firefighters, and law enforcement personnel to coordinate effective response strategies and optimize patient outcomes.- Document patient information, vital signs, and medical interventions accurately and efficiently for inclusion in medical records.

Brooklyn, Ny

- Supervised and managed a team of 30 Watch Commander and Public Warning Specialist staff, providing leadership, guidance, and support to ensure effective and efficient operations.- Oversaw the day-to-day activities of the dispatch center, including call-taking, radio communications, incident dispatching, and record-keeping.- Scheduled and assigned work shifts, tasks, and responsibilities to dispatch personnel, ensuring adequate coverage and adherence to staffing levels.- Conducted performance evaluations, coaching sessions, and training programs for dispatch staff to promote professional development and enhance job performance.- Monitored and evaluated dispatch operations, procedures, and performance metrics to identify areas for improvement and implement corrective actions as needed.- Collaborated with departmental leadership, law enforcement agencies, fire departments, and emergency medical services (EMS) to coordinate communication and response efforts.- Developed and maintained standard operating procedures (SOPs), protocols, and guidelines for dispatch operations, ensuring compliance with industry standards and best practices.- Managed the implementation and maintenance of computer-aided dispatch (CAD) systems, communication equipment, and related technologies to support operational needs.- Resolved conflicts, addressed grievances, and provided support to dispatch personnel in handling challenging situations or high-stress incidents.- Represented the dispatch center in meetings, briefings, and public forums, advocating for the needs and priorities of the department and fostering positive relationships with stakeholders.

- Received and prioritized incoming calls for service, emergencies, and requests for assistance from the public, law enforcement personnel, and other agencies.- Dispatched appropriate units, resources, and personnel to respond to calls for service, emergencies, and incidents based on location, nature of the situation, and availability of resources.- Maintained accurate and up-to-date records of all calls, incidents, and dispatch activities using computer-aided dispatch (CAD) systems and databases.- Coordinated communications between field units, law enforcement agencies, fire departments, emergency medical services (EMS), and other first responders to facilitate effective response and resolution of incidents.- Provided critical information and instructions to callers and field units, including pre-arrival medical instructions, safety advisories, and incident updates.- Monitored radio communications, alarm systems, and other emergency notification channels to identify and respond to emerging incidents, hazards, or threats.- Assisted in coordinating mutual aid assistance and resources from neighboring jurisdictions or agencies during incidents or disasters.- Conducted periodic radio checks, equipment tests, and system maintenance to ensure the reliability and functionality of communication systems and equipment.- Collaborated with supervisors, shift leaders, and other dispatch personnel to exchange information, coordinate shifts, and address operational issues or concerns.- Participated in ongoing training and professional development activities to enhance knowledge, skills, and proficiency in dispatch procedures, protocols, and technologies.

Brooklyn, New York, United States

- Led a team of 10 Public Warning Specialists in developing, implementing, and maintaining public warning systems and protocols to communicate emergency information to the public effectively.- Provided supervision, guidance, and mentorship to staff members, including training, performance evaluations, and professional development opportunities.- Oversaw the operation and administration of alert notification systems, ensuring compliance with regulatory requirements, industry standards, and best practices.- Coordinated with internal and external stakeholders, including emergency management agencies, public safety partners, and technology vendors, to coordinate public warning efforts and enhance collaboration.- Managed developing and disseminating emergency alert messages across multiple communication channels, including sirens, text alerts, social media, and mobile applications.- Conducted regular drills, exercises, and simulations to test the effectiveness of public warning systems and procedures, identify areas for improvement, and implement corrective actions.- Developed policies, procedures, and standard operating protocols (SOPs) for public warning operations, ensuring consistency, efficiency, and adherence to established guidelines.- Conducted risk assessments and hazard analyses to assess community vulnerabilities and determine appropriate emergency warning strategies and messaging.- Represented the agency in meetings, conferences, and working groups related to public warning and emergency communication, advocating for the needs and priorities of the organization.- Collaborated with other supervisory staff and senior leadership to develop strategic plans, budgets, and resource allocation strategies to support public warning initiatives and priorities.

Greater New York City Area

- Developed and implemented public warning systems and protocols to disseminate timely and accurate information to the public during emergencies, including natural disasters, severe weather events, and public safety threats.- Managed the operation and maintenance of alert notification systems, including sirens, text alerts, social media platforms, and emergency broadcasting systems, to ensure broad and effective dissemination of warnings.- Coordinated with local, state, and federal agencies, as well as public safety partners and community stakeholders, to develop and implement comprehensive public warning strategies and campaigns.- Conducted risk assessments and hazard analyses to identify areas of vulnerability and determine appropriate warning methods and communication channels for different types of emergencies.- Developed and maintained partnerships with media outlets, telecommunications providers, and technology vendors to leverage multiple platforms and technologies for public warning purposes.- Provided training and guidance to emergency management personnel, public safety officials, and community volunteers on public warning procedures, protocols, and best practices.- Conducted outreach and public education initiatives to raise awareness about emergency preparedness and the importance of heeding warnings and instructions during crisis situations.- Monitored and evaluated the effectiveness of public warning systems and messages through post-event assessments, surveys, and feedback mechanisms.- Responded to public inquiries and concerns about emergency alerts and warnings, providing accurate information and assistance as needed.- Stayed abreast of emerging technologies, trends, and best practices in public warning and emergency communication, and recommended updates and enhancements to existing systems and procedures.

New York, New York

- Participated in inventory management activities, including tracking stock levels, conducting audits, and replenishing supplies to ensure readiness for response operations. - Supported the procurement and distribution of critical supplies and resources, including medical equipment, food, water, and shelter materials, during disaster events. - Participated in cross-functional projects and initiatives to enhance the agency’s overall emergency management capabilities and resilience. - Assisted in evaluating logistics processes and procedures to identify opportunities for streamlining operations, reducing costs, and enhancing overall efficiency.- Provided administrative support for logistics operations, including record-keeping and communication with internal and external stakeholders.

Manhattan, Ny

- Conducted real-time monitoring of social media platforms, news websites, and online forums to identify emerging trends and patterns related to vaccine misinformation. - Utilized advanced search and monitoring tools to track keywords, hashtags, and topics associated with vaccine skepticism, conspiracy theories, and misinformation campaigns.- Analyzed social media conversations and news articles to assess vaccine misinformation's prevalence, reach, and impact across different demographics and geographic regions. - Contributed to developing and implementing educational campaigns and outreach efforts to promote vaccine literacy and combating misinformation at the community level. - Engaged with social media platforms and digital media outlets to report and flag instances of vaccine misinformation per community guidelines and best practices. - Stayed abreast of developments in vaccine-related research, public health policy, and regulatory actions to provide context and analysis of vaccine misinformation trends.- Identified influential sources and individuals spreading vaccine misinformation and tracked the dissemination of false or misleading information through online networks. - Produced regular reports and briefings summarizing key trends, insights, and recommendations for addressing vaccine misinformation to inform decision-making and communication strategies. - Collaborated with interdisciplinary teams, including public health experts, communications specialists, and data analysts, to develop strategies for countering vaccine misinformation and promoting accurate information.- Monitored changes in public sentiment and attitudes towards vaccines, identifying potential vaccine hesitancy and resistance drivers.

Islip, New York

- Collaborated with stakeholders to develop, implement, and evaluate emergency response plans, operations plans, and procedures for natural disasters, public health emergencies, and other crises.- Coordinated training and exercises for emergency responders and community partners to enhance preparedness and response capabilities.- Conducted risk assessments and vulnerability analyses to identify hazards, assess potential impacts, and prioritize mitigation strategies.- Established and maintained partnerships with local government agencies, community organizations, and private sector partners to facilitate information sharing and resource coordination.- Managed emergency operations center (EOC) activations during disaster events, including staffing, logistics, and communication protocols.- Provided guidance and support to incident command staff and response teams during emergency operations, ensuring adherence to established protocols and procedures.- Developed public education and outreach campaigns to promote emergency preparedness and community resilience.- Facilitated community engagement and participation in emergency planning and preparedness through workshops, forums, and outreach events.- Conducted after-action reviews and evaluations to assess the effectiveness of emergency response efforts and identify areas for improvement.- Contributed to developing grant proposals, budgetary planning, and resource allocation strategies to support emergency management initiatives.

Centereach, New York

Greater New York City Area

Goshen, New York, United States

Master Of Health Administration, Health/Health Care Administration/Management

Advanced Emergency Medical Technician, Emergency Medical Services

Emergency Medical Technology/Technician (Emt Basic)

Master'S, Crisis/Emergency/Disaster Management, 3.9

Activities and Societies: Finalist at the University of Southern California's HSAC Crisis Management Case ChallengeThe Case Challenge is.

Bachelor’S Degree, Sociology With A Concentration In Criminology, 3.62

Activities and Societies: Alpha Kappa Delta CERT TeamMinors: Disaster Studies and Communications Member of the Sociology Honor Society.