Melissa Olson Email & Phone Number

San Diego, Ca, Us

San Diego, Ca, Us

Carlsbad, California, Us

Carlsbad, California, Us

• Administer Benefits: serve as the primary contact for employees, benefit plan vendors, and third-party administrators regarding all benefits issues; investigate discrepancies and provide information in non-routine situations; coach employees through changing benefit elections in the HRIS, as needed; reconcile monthly bills; routine audits of benefits.• Lead open enrollment by creating a timeline of events, scheduling employee training sessions, monitoring any manual enrollments after OE files are sent, audit enrollments for accuracy, etc.• Wellness Program: serve as the primary contact for employees, vendors, and third-party administrators; conduct annual program training on the wellness program and monthly lunch-n-learns.• Leave of Absence: Administer all leave of absences and Short/Long-Term Disability claims; guide employees through the process; serve as liaison between Company and disability administrator(s) to safely return employees to work; ensure full compliance with state and federal leave laws; provide assistance with the management of state disability.• Effectively interpret FMLA and ADA implications as they relate to leaves of absences, disabilities, and accommodations.• Partner with internal team members, such as business partners & payroll, to ensure those on a leave of absence are handled appropriately, benefit deductions are correct, etc.• Work with various departments, such as Finance to ensure correct funding for claims and pre-tax contributions.

Carlsbad, California, Us

• First level of contact for employee questions and issues. • Monitors & responds to employees via Service Desk. • HRIS administration (UKG Pro system) – data entry, runs reports, other projects as assigned. • Scans and uploads documents into UKG Pro and SharePoint. • Maintains various activity trackers in excel format in SharePoint. • Updates policies and HR specific documents as instructed. • Monitors & replies to Verification of Employment. • Responds to state disability and unemployment claims. • Prepares promotion, transfer, extension, termination, and benefits letters / packages.• Back up for payroll processing. • Conducts new hire orientation and onboards employees via UKG Pro. • Works closely with Memphis to ensure updated information & timely on-boarding. • Assists with Compliance related to ISO requirements. • Works collaboratively with the HR Team and other departments. • Assists with general administrative duties such as scheduling meetings, booking rooms, event planning, etc. and supports the administrative needs of the team. • Maintains department policies and standards.

• Provide high-level customer service to existing and new clients• Oversee the scheduling of all stylists to ensure maximum productivity• Manage the front desk and process all sales transactions• Answer telephone calls and emails from clients to help them make or edit their appointments• Monitor inventory and order product, cleaning supplies, and equipment as needed• Assist stylists in cleaning each station in between clients• Supervise the cleanliness of the salon and all equipment• Reconcile cash drawer and sales receipts

Dallas, Texas, Us

Anaheim, California, Us

• Provide in-home consultations of bathroom remodels for residential customers• Discover customer's needs and wants, integrate their requirements into company story and product demo, present price, sign and submit contract• Receive 4 commitments throughout presentation: need, company, product, and price• Follow Dave Yoho in-home one-call close sales technique• Help customers design their dream bathroom by following a sales script and providing excellent customer service• Follow up with customers to maintain a high-quality service and customer satisfaction• Act as Account Manager responsible for: contract signing, financing, scheduling, installation completion, satisfaction• Bath Solutions division representing Jacuzzi Bath Wraps product line, Kohler Luxstone, and Jacuzzi and Kohler Walk-in Tubs• Run 10 leads per week in Los Angeles County, Orange County, Riverside County, and San Bernardino County

Dallas, Texas, Us

• Provide an exceptional candidate and client experience across the entire recruiting lifecycle for entry-level to management positions• Build and execute strategic and creative sourcing plans for active and passive candidates utilizing online job boards, social media, and networking• Providing full-cycle recruiting services for temp, temp-to-hire and direct-hire placement• Developing job descriptions and posting on internal and external websites and job boards• Recruiting and screening candidates via phone, Skype, and in-person• Provide top-notch service to hiring managers, providing consultative advice, direction, feedback throughout the interview and selection process• Conducting thorough and objective candidate referencing, including obtaining applicable background checks, drug screens, I-9 etc.• Developing and maintaining regular communication with clients and candidates to build relationships and ensure future business• Assisting candidates with the application process, editing resumes, interview practice etc.• Develop Facebook page for Orange County Branch www.facebook.com/workwayoc• Develop Yelp page for Orange County Branch resulting in an increase of clients and revenue by $24,000+ https://www.yelp.com/biz/workway-orange-county-newport-beach• Range of market sectors: Real Estate, Human Resources, Payroll, Banking, Finance, Accounting, Mortgage, Title, Escrow, Administrative, Clerical etc.

Boise, Id, Us

The Office of Sponsored Programs (“OSP”) oversees sponsored project and recharge center activities at Boise State University. OSP’s primary mission is to support the University’s sponsored activities by providing exceptional expertise and collaborative service. OSP also develops and communicates institution-wide policies specific to sponsored projects and recharge centers, and provides training to further enhance the culture of responsible stewardship of sponsored funding.• Process and file sensitive paperwork

Bachelor Of Arts - Ba, Psychology

Study Abroad - Czech Republic