At Business in Heels we are enabling business & professional success through & for women. We help them gain clarity, become focused & to achieve success through our key services of mentoring, education, connection and marketing. Today the collaborative community is over 160,000.Proudly supporting the next generation of women. Our goal is to mentor 1 million businesswomen leading to increased confidence, willingness to sponsor and support other businesswomen, creating a cycle of success.

Aurecon is a global consulting, engineering design, management and specialist technical services firm that works across a broad range of markets and sectors fostering innovation, harnessing disruption and bringing ideas to life. Aurecon is undergoing major transformation in our application landscape with a number of strategic initiatives being prioritised for delivery. My role as IT Global Leader has broadened to include an Enterprise focus (People, Project Delivery, Clients & Markets and Finance portfolios). I am responsible for executive/business engagement, strategic investment planning/roadmap development, solution delivery and financial management for the enterprise function. I am accountable for the Workday platform and we are currently building upon our established HCM capability and embarking on the delivery of a fully integrated Workday Finance, Projects, Procurement, Asset and People platform to replace our legacy ERP....and taking the opportunity to truly innovate how we work at Aurecon.The functions of Application Architecture and product/domain technical specialists (IT Business Partners) report to me which is responsible for business engagement, developing and maintaining strategies/roadmaps, standards, architecture principles and solution domain expertise (eg. Workday, CRM, MS Project Online); ensuring alignment to IT architecture objectives and business strategy.

Aurecon is a global consulting, engineering design, management and specialist technical devices firm that works across a broad range of markets and sectors fostering innovation, harnessing disruption and bringing ideas to life to design a better future. As the IT strategic partner for all future initiatives, a new role within Aurecon, I am focussed on building trusted collaborative partnerships between IT and the business with a key focus on shaping and delivering future initiatives that provide value for Aurecon (eg. Future Ready, Digital Transformation, Automation, Internet of Things, CRM, Enterprise Reporting, Emerging Technologies and Trends). Through understanding the business imperatives and approaching the "future" focus with a mindset of innovation, value creation and continual improvement, I can identify and develop opportunities collaboratively, input into strategic decisions that unlock value from technology investment and ultimately create distinctive experiences for our people and our clients.

During this period I delivered IT Advisory/Program Delivery services via contract arrangements with three companies 7-Eleven, JB Hi-Fi and NAB.Key highlights include:- delivering a series of recommendations to drive IT Effectiveness across the IT Operating Model (7-Eleven)- leading the RFI process/commercial negotiations to identify the next wave of in-store rugged hand held devices; and delivery of the first mobile ordering application on Android 6 via Agile (JB Hi-Fi)- leading the first phase of a digital transformation program that included a number of People/Process and Technology initiatives to drive digital acceleration and customer advocacy (NAB)

As the Retail IT General Manager in Telstra I was responsible and accountable for delivering innovative IT solutions across Telstra's retail store network ($60M+ pipeline/400 Stores) that enabled personalised, interactive and seamlessly multi-channel customer experiences consistent with Telstra's vision to “create an inspiring world-class retail environment”. This entailed getting involved in day-to-day technical issues to ensure operational stability and security compliance. Telstra's flagship stores in both Melbourne (opened in Dec 2015) and Sydney showcase a number of custom built digitally led solutions that encourage our customers to touch and feel some of the products and makes it easier for them to interact with us when, where and how they choose. Apart from a strong solution delivery and technical focus, I provided commercial support and thought leadership to ensure the right investment was made and kept abreast of technology advancements and innovation opportunities. Rationalisation opportunities/operational efficiencies were also identified and delivered to drive financial benefits. Due to my proven delivery track record, I was nominated by the Executive leadership team to champion and lead the delivery of the Retail Supply Chain transformation programme and Channel Management Frontline programme which were endeavouring to simplify our frontline ordering tools and create a consistent experience across our customer touch points.As a leading authority on Agile, Lean and System Thinking, I am passionate about driving a culture of agility and innovation via a highly collaborative delivery approach. Blending a hands-on management style with vision, tenacity and personal leadership I strive to bring the right teams (both internal and external) together to drive successful customer-centric outcomes.

As a catalyst for the agile change program, primarily within the Consumer and Digital domain, I work closely with the IT senior management team, our Agile project teams and our key partners, providing business and commercial support required for decision-making and strategic direction on how they can effectively utilise the agile values, principles and practices to achieve business value. As a leading authority on Agile, Lean and System Thinking I provide functional leadership and mentoring as required to a number of senior specialists, Agile practioners and our IT partners. I had the opportunity to present at two international conferences on introducing Agile as a way of working - and the mindset change that is required.

I lead a team specifically focused on driving CRM Siebel improvements into the business that will deliver better customer experience and productivity improvements for our customer facing staff. I am responsible for the establishment and management of a highly successful IT Customer Satisfaction programme - delivering solutions every few months via an Agile delivery approach. I also lead the IT Customer Satisfaction Council and as the IT representative I am involved in a number of customer centric forums.

I was elected by our CIO to Lead the IT Customer Satisfaction Council. I am accountable for driving a customer centric approach to all that IT delivers and as such I established a programme delivering customer experience improvements/productivity improvements in Siebel. I am involved in a number of customer centric forums/site visits in order to identify such improvements. Together with my team and in collaboration with our stakeholders, improvements that are of a customer satisfaction/value add nature are delivered every few months via the adoption of Agile delivery approach (where I played the product owner role).

Whilst working in the CRM Siebel Solution Centre at Telstra, I have played the role of CRM/Siebel Specialist Analyst on 4 key Siebel Implementations within Telstra.

I was involved in the product evaluation process of two competive SAAS solution offerings. Oracle CRM OnDemand solution was chosen to replace their existing Siebel onpremise application. I played the role of IT PM, BA and assisted with the configuration of the final solution. The solution was deployed within a record time of 5 weeks (including Data Migration).

Managing the delivery of all Marketing functions in the new CC&B Transformation Siebel platform. I am the conduit between the Marketing business stakeholders and the vendor and there are currently 5 members in my team. I am responsible for the signoff of all design documents and are involved in all aspects of the Siebel project lifecycle.

I joined Ernst & Young Consulting as a graduate where I started my career as a technical analyst within the Advanced Development & Integration group. I was steadily promoted to Manager where I worked on a number of ERP Implementations and my assignments involved working in Singapore, The Philippines, Japan and Indonesia. I was involved in managing and furthering the relationships with several of the firm's Strategic Alliance Partners including SAP, Oracle, Microsoft, IBM and HP.

- Requirements Gathering- Design Documentation- Testing- Programming