Melissa Emma Email & Phone Number

United States

Identify and drive process improvement projects that enhance our E2E workflow. Responsible for overseeing the aggregation and syndication of product data through our ecosystem down to our retailers on both the physical and digital shelf. Understand and implement current GDSN standards to ensure our product data is compliant with retailer needs.

Camden, New Jersey, United States

• Drive programs that ensure adherence to company policy including Sourcing policies, Purchasing policies, and Contract policies.• Support adherence of Source to Pay policy enterprise wide, education/training, compliance monitoring, and reporting activities.• Lead complex source-to-pay process improvement and optimization projects.• Own data compliance and the financial reporting for the enabler program within Procurement.• Manage Procurement performance measurement activities, including the monitoring and reporting of KPIs and benchmarks.• Manage vendor compliance and invoice exceptions.• Support additional tasks that align to the strategy of the Procurement Business Operations team.

Camden, New Jersey

• Revitalized the current Procurement Enabler Report by updating the reporting from a manual computation to a Pivot table methodology in order to drive consistency and accuracy, updated the format to make it more readable, and added a week over week comparison for better visibility of changes for leadership.• Responsible for conducting root cause analysis to highlight changes in savings and to flag risks and opportunities. • Distribute the Procurement Enabler Report on a weekly and monthly basis. • Created a more streamlined process of running the report to eliminate inaccuracy and discrepancies and documented the entire process to promote better cross-trainability. • Responsible for tracking enabler projects throughout their lifecycle from inception to implementation. • Measure and monitor the Source-to-Pay procurement processes to ensure compliance throughout the company.• Support the working capital initiative by tracking, updating, and negotiating vendor terms. • Currently supporting the SAP S-L integration project with integration testing, data validation, change management and training.

Mount Laurel, Nj

•Produce reports on a daily, weekly, monthly, quarterly, and yearly basis utilizing various programs including but not limited to SAS utilizing ETL concepts, Crystal, Toad, Access, and Excel.•Create ADHOC datasets to assist business partners with critical business decisions.oReports are created for multiple audiences, ranging from the Product Team through senior management.•Actively seeks out automation within our reporting procedures by identifying process improvement opportunities to most effectively produce information to our business partners.oReduced redundant reporting by combining reports with similar information and communicating with our business partners to retire unused reports. oReduced production time of reporting by automating the processes with various tools including Excel and SAS. •Responsible for creating and maintaining documentation, such as Work Instructions, around the team's processes, procedures, and code updates for household datasets.•Responsible for setting Quality Control standards within the team. •Responsible for full evaluation of project installation, providing testing and support. •Responsible for managing project records, databases, and information that keeps the team, management, and our business partners aware of any updates on project statuses. •Responsible for maintaining the groups ShareDrive and keeping it organized and up to date to ensure efficient work flow/navigation.Communicate and maintain relationships with business line partners and vendors.•Key contributor for 3rd party benchmarking & segmentation deliverables.•Submits data to and from various Company and outside sources such as vendors, compliance agencies and business partners.•Works with data customers to ensure they are aware of data components available for reporting making report requests more streamlined and efficient. •Supports data integrity to ensure data is adequately backed up and data recovery procedures are effective.

Mt. Laurel, Nj

-Involved in various initiatives to improve the way work was sampled and distributed.-Formatted data to improve process and enhance efficiency. By performing time studies I was able to quantify the effect of the reformatted data.-Eliminated unnecessary steps in QA tasks which resulted in an overall increased productivity for the team. -Wrote procedural guides to ensure accuracy and up to date policies.-Acts as a backup to the team's Information Analyst by pulling reports, testing Job Aids, and identifying areas of improvement. -Adapts to new industry standards to guarantee that our business line is compliant with all Bank regulations. -Began preliminary work on a Green Belt project.

Mt. Laurel, Nj

-Received inbound calls from TD Bank stores in reference to escalated issues in which I developed my skills in "one-call resolutions". Enhancing both the employee and customer experience.-Acquired extensive knowledge of the CIF department and its mainenance procedures while maintaining an average productivity score of 145%.-By paying close attention to detail I was able to retain an average critical error rate of 0%.-Attended an Introduction to Process Improvement class. (Lean Six Sigma-Yellow Belt)

Orlando, Fl

-Internship with the Disney College Program..-Responsible for implementing a new guideline concerning safety and efficieny in the Operation Guide for Prince Charmings Regal Carrousel.-Engaged with guests to ensure a worthwhile experience through excellent guest service.Worked closely with a team of over 75 cast members to assure efficient and smooth operation of the attractions.

Master Of Business Administration - Mba

Bachelor Of Business Administration (B.B.A.), Business Administration, Management And Operations

Associate Of Arts And Sciences (Aas), Business Administration, 3.5