Melissa Kane Email & Phone Number

Audubon, Pennsylvania, United States

Daily oversight of the Eastern Collection Specialists team to maintain department operational standards for Days Sales Outstanding (DSO), aged receivables and PO collection. Contribute information to strategic plans and reviews, and work to implement and maintain production, productivity, quality, and customer-service standards. Provide constructive feedback to personnel/team on a recurring basis in order to motivate, grow and maintain productivity levels. Clearly articulate results, trends and ideas in formal presentations to management on a regular basis.

Spring City, Pa

United States

Collegeville, Pennsylvania

Oversee daily department functions of payroll team. Effectively enter and complete payroll for 3,000+ associates. Answer a multi-line phone system providing excellent Customer Service support. Accurately process child support and other garnishments. Successfully keeps a 100% accuracy rate when entering payroll information. Effectively train payroll team. Create and implement training plans and process enhancements for the team. Process bank files.

Collegeville, Pennsylvania

Prepared weekly aging reports for CFO. Successfully collected on 600+ accounts averaging a return of $7 million per week. Created and applied credits to accounts. Reviewed list of calls and payment commitments timely. Escalated uncollectible accounts and filed suit successfully when necessary. Created and implemented new processes proven to show better efficiency.

Wayne, Pennsylvania

Reviewed and uploaded professional documents and contracts into InSite. Created Budgets based on contracts. Created vendor records in SAP. Ensured timely resolution of AP issues. All tickets assigned were recorded and paid timely.

Royersford, Pa

Supervised and trained 20+ team members. Completed closing of the store which included counting drawers, entering daily profits into bank system and reviewing all discrepancies. Created exceptional guest experiences while resolving store and guest related issues. Conducted direct marketing within the company. Facilitated and participated in leadership discussions and business meetings.

Bachelor Of Science In Business Administration, Management

Activities and Societies: Equestrian Club Mentor Program

Bachelor Of Science In Business Administration, Marketing

Activities and Societies: Equestrian Club Mentor Program

Diploma, Honors

Diploma, Early Childhood Education And Teaching, Honors