Strong experience in program coordination, supervision, customer service, data management, auditing and training. I am known for being professional, organized, detail oriented, and performance driven while demonstrating strong coaching skills, team work, and support to staff and clients.
The Trevor Project
View- Website:
- thetrevorproject.org
- Employees:
- 697
-
Crisis CounselorThe Trevor ProjectJacksonville, Fl, Us -
Brokerage Payables ClerkLandstar May 2023 - PresentJacksonville, Florida, UsI am responsible for timely and accurate audit and payment of carrier invoices. I also research and resolve any payable discrepancies and respond to email inquiries regarding payment issues. I also process adjustments to carrier pay and handle up to 150 incoming/outgoing calls. -
Crisis CounselorThe Trevor Project Oct 2022 - Jul 2023West Hollywood, Ca, Us -
Supervisor Of Enrollment OperationsStride, Inc. Jul 2021 - Oct 2022Herndon, Virginia, Us -
RegistrarStride, Inc. Aug 2020 - Jul 2021Herndon, Virginia, Us• Create and maintain cumulative records• Data entry into company and statewide systems• Assist with Operations department special projects• Training of new employees• Celebration Committee Treasurer -
Independent ContractorShipt Jul 2018 - Oct 2022Birmingham, Al, Us• Fulfill custom store orders for customers• Deliver order to customer within the required timeframe• Maintain a high rate of order acceptance, on time delivery, and customer satisfaction -
Fast SupervisorDaniel Memorial, Inc Feb 2019 - Jun 2020Jacksonville, Fl, Us• Hire and supervise case managers to serve very high risk families • Multidisciplinary case staffing to address child safety concerns• Manage and report program data to assess performance• First federal case audit with all strengths finding since program inception in 2008 -
Steps Program CoordinatorDaniel Memorial, Inc Jul 2014 - Feb 2019Jacksonville, Fl, Us• Hire and supervise case managers and supervisor to serve at risk families• Develop and implement an employee training program • Manage and report program data to assess performance• Maintain a program budget• Ensure program compliance with Council of Accreditation • Community awareness event planning -
Judicial Services And Steps SupervisorDaniel Memorial, Inc Feb 2011 - Jul 2014Jacksonville, Fl, Us• Hire and supervise case managers to serve at risk families• Monitor service provision to at risk families• Data management and reporting• Awarded Employee of the Month in May 2013 & March 2014 -
Lead Family Services CounselorDaniel Memorial, Inc Sep 2008 - Jan 2011Jacksonville, Fl, Us• Provide judicial case management to at risk families• Complete court reports and provide testimony• Support and train other case managers• Assist supervisors with data collection and reporting -
Family Case ManagerOne Hope United Oct 2007 - Sep 2008Chicago, Il, Us -
Family Services CounselorMental Health Resource Center Inc Jan 2007 - Oct 2007Jacksonville, Florida, Us -
Lcsw InternBranch County Juvenile Court Sep 2006 - Dec 2006 -
Mental Health Counselor InternMichigan Dept. Of Corrections Sep 2005 - Dec 2005Lansing, Mi, Us
Melissa Estep Education Details
-
Albion CollegePsychology
Frequently Asked Questions about Melissa Estep
What company does Melissa Estep work for?
Melissa Estep works for The Trevor Project
What is Melissa Estep's role at the current company?
Melissa Estep's current role is Crisis Counselor.
What schools did Melissa Estep attend?
Melissa Estep attended Albion College.
Who are Melissa Estep's colleagues?
Melissa Estep's colleagues are Ryan Bernsten, Chloe Echevarria, Michael Joseph Colantuno, Carissa Salamatin, Diedre Gray, Mara Castillo, Milo Penarubia.
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