I am responsible for timely and accurate audit and payment of carrier invoices. I also research and resolve any payable discrepancies and respond to email inquiries regarding payment issues. I also process adjustments to carrier pay and handle up to 150 incoming/outgoing calls.

• Create and maintain cumulative records• Data entry into company and statewide systems• Assist with Operations department special projects• Training of new employees• Celebration Committee Treasurer

• Fulfill custom store orders for customers• Deliver order to customer within the required timeframe• Maintain a high rate of order acceptance, on time delivery, and customer satisfaction

• Hire and supervise case managers to serve very high risk families • Multidisciplinary case staffing to address child safety concerns• Manage and report program data to assess performance• First federal case audit with all strengths finding since program inception in 2008

• Hire and supervise case managers and supervisor to serve at risk families• Develop and implement an employee training program • Manage and report program data to assess performance• Maintain a program budget• Ensure program compliance with Council of Accreditation • Community awareness event planning

• Hire and supervise case managers to serve at risk families• Monitor service provision to at risk families• Data management and reporting• Awarded Employee of the Month in May 2013 & March 2014

• Provide judicial case management to at risk families• Complete court reports and provide testimony• Support and train other case managers• Assist supervisors with data collection and reporting