-Head of the global Grow our Own Talent early careers program management team, where we build and own upskilling programs to attract internal and external early career talent to our Data Center Operations business. Programs include Campus programs (internships, trainee programs for graduates, apprenticeships), Work-Based Learning, Internal Upskilling, and programs for cleared talent.-Owns new hire onboarding program for AWS Data Centers globally.

-Launched a global early career pipeline program, the Work-Based Learning Program, for candidates with no relevant experience/no higher education to start their careers in tech.-Created new roles within the organization for program hires, and determined compensation, integration into existing workforce, hiring bar, interview process, and training and program experience.-Exceeded success goals of this new program, including program hire to full-time hire conversion rates (80% conversion from program start as trainee/intern to successful graduation to full-time employee)-Launched the program in 2020 with 75 trainees in 4 countries. Four years later, the program has scaled to produce 700+ trainees annually, and 550+ successful conversions to full-time employee annually in 28 countries.

-Managed a team of remote recruiters (organization size of 20+), supporting hiring for the Human Resources (HR) and Talent Acquisition organizations in the U.S., Canada and LATAM. Recruiters were a combination of full-life cycle recruiters, sourcing recruiters and closers.-Managed a team that recruits for both technical and non-technical HR and Recruiting positions, including leadership. HR and Recruiting Leadership roles filled were for high-level senior management positions, filling Sr. Manager roles with Director-level external candidates (due to title compression at Amazon). -Proven success in building out and training new teams, by growing team from 5 to 20+ remote recruiters.-Solved complex hiring problems including building up team for peak hiring capacity, improving time to fill for niche leadership roles, cultivating increased recruiter productivity through simplifying processes, and calibrating business on role/job leveling guidelines, interview process and expectations.-Improved recruiter productivity through implementing weekly targets for reach outs, pre-screens, phone interviews, and on-sites to yield monthly hiring goals.-Led regular recruiting strategy meetings on global pipeline and requisition health status for VPs and Directors.-Selected and had oversight for third-party search firms, utilized in specialized searches and during spikes in hiring needs for recruiters.

-Recruited for Human Resources, Talent Acquisition and Executive Assistant talent, including senior leadership roles.-Exceeded monthly goals, averaging 8 offer accepts per month with a 93% offer acceptance rate.-Wrote and presented Quarterly Business Reviews to clients.-Taught Amazon interviewing classes, certifying over 100 Amazon employees to become Amazon interviewers.-Utilized process improvement skills to develop a standardized interview process for the HR organization. Resulted in decreasing standard from 2 phone interviews to 1 before an onsite, decreasing time to fill, and improving phone screen to onsite conversion rates from 25% to 31%. Standard processes also improved onsite interview success, improving onsite to offer conversion rates from 36% to 47%.-Promoted from individual contributor to manager of team in 2018.

-Led high-volume customer service associate hiring, hiring over 14,000 associates in 2016, through lights-out/assessment-based hiring model.-Hired over 300 entry-level managers in 6-month timeframe. Managed sourcing, closing, and onboarding processes.-Managed additional projects in setting up new states to hire into by collaborating with tax and legal. -Trained and ramped all new recruiters joining the team.