Melissa Foster Email & Phone Number

West Jordan, Ut, Us

United States

Vista Elementary, Taylorsville, Ut

Mountain Shadows Elementary, West Jordan, Utah, United States

South Jordan, Utah, United States

Full Time Student ● Collaborated with the host teacher to co teach daily lessons and helped students set goals in the reading resource room during preclinical observations at Taylorsville High School, Taylorsville, UT- February 2020-March 2020● Student-taught 7th, 8th, and 9th grade Special Education Math and Language Arts and collaborated with the host teacher to conduct IEP meetings, set IEP goals, and differentiate instruction for students with special needs and accommodation… Show more Full Time Student ● Collaborated with the host teacher to co teach daily lessons and helped students set goals in the reading resource room during preclinical observations at Taylorsville High School, Taylorsville, UT- February 2020-March 2020● Student-taught 7th, 8th, and 9th grade Special Education Math and Language Arts and collaborated with the host teacher to conduct IEP meetings, set IEP goals, and differentiate instruction for students with special needs and accommodation requirements at Oquirrh Hills Middle School, Riverton, UT- August 2020-October 2020● Student-taught 5th grade Multi Subject General Education and collaborated with the host teacher to ensure accommodation requirements and IEP goals were addressed in the creation and presentation of general education curriculum at Daybreak Elementary School, South Jordan, UT- October 2020-December 2020 Show less

Salt Lake City, Ut

I started out as Enrollment Counselor and worked my way up to Admissions Coordinator. As an Admissions Coordinator I helped students through the readmission process by counseling them on decisions including what path to take and which program to readmit into. I assisted students with navigating the financial aspects of readmission including financial aid. I trained and mentored newer coordinators and led continuing training meetings for my college.

Salt Lake City, Ut

Worked with multiple systems and programs simultaneously and provided excellent customer service and retention skills while maintaining high standards of performance in assisting customers with detecting, preventing, and securing accounts against credit card fraud. Accomplishments:Received customer compliment for Extraordinary Customer Service September 2014.Fraud Gate Top Performer award April and June 2015.Fraud Gate Most Improved award April 2015.100%… Show more Worked with multiple systems and programs simultaneously and provided excellent customer service and retention skills while maintaining high standards of performance in assisting customers with detecting, preventing, and securing accounts against credit card fraud. Accomplishments:Received customer compliment for Extraordinary Customer Service September 2014.Fraud Gate Top Performer award April and June 2015.Fraud Gate Most Improved award April 2015.100% Quality scores 6 out of the 8 months worked in 2015. Show less

Salt Lake City, Ut

Processed customer account applications while maintaining high standards of compliance to bank regulations and processes designed to reduce the risk of opening potentially fraudulent accounts.Accomplishments:Won Service Excellence Nomination for 100% Quality scores for the entire year of 2011.Received Shared Success awards for participation in pilots and new hire training 2012.Submitted multiple Idea Builder suggestions with a 50% implemented rate for improving… Show more Processed customer account applications while maintaining high standards of compliance to bank regulations and processes designed to reduce the risk of opening potentially fraudulent accounts.Accomplishments:Won Service Excellence Nomination for 100% Quality scores for the entire year of 2011.Received Shared Success awards for participation in pilots and new hire training 2012.Submitted multiple Idea Builder suggestions with a 50% implemented rate for improving processes and procedures within the department 2010-2014.Promoted from Processor 2 to Processor 3 in April 2014. Show less

Salt Lake City, Ut

Worked with multiple systems and programs simultaneously and provided excellent customer service and retention skills while maintaining high standards of performance in assisting customers with detecting, preventing, and securing bank accounts against online fraud.Accomplishments:Employee of the Month October 2007.Reach for the Stars Bronze medal winner 1st Qtr. 2008.Promoted from Specialist 2 to Specialist 3 in March 2008.Silver medal winner 4th Qtr… Show more Worked with multiple systems and programs simultaneously and provided excellent customer service and retention skills while maintaining high standards of performance in assisting customers with detecting, preventing, and securing bank accounts against online fraud.Accomplishments:Employee of the Month October 2007.Reach for the Stars Bronze medal winner 1st Qtr. 2008.Promoted from Specialist 2 to Specialist 3 in March 2008.Silver medal winner 4th Qtr. 2008.Won Awards for valuable contribution to special projects in 2007, 2008, 2009 and 2010. Assisted with training new bankers as Subject Matter Expert in 2009 and 2010. Show less

Tacoma, Wa & Salt Lake City, Ut

Oversaw operations of a retail non-traditional financial services store with a staff of 15 employees. Trained and audited staff to be compliant with state and federal regulations and reporting requirements. Trained assistant managers to become managers of their own stores. Approved/declined client transactions for high dollar checks and other negotiable instruments based on fraud risk, reporting, collections recourse and state and federal regulations.Accomplishments:Balanced… Show more Oversaw operations of a retail non-traditional financial services store with a staff of 15 employees. Trained and audited staff to be compliant with state and federal regulations and reporting requirements. Trained assistant managers to become managers of their own stores. Approved/declined client transactions for high dollar checks and other negotiable instruments based on fraud risk, reporting, collections recourse and state and federal regulations.Accomplishments:Balanced customer satisfaction with loss prevention and risk to become most profitable store in region.Received award for excellence and leadership in the area of Cash ‘Til Payday Loans.Sales contests winner for Tax Return Filing and Prepaid Debit Card products. Show less

Tacoma, Wa

Processed financial services transactions for non-traditional clientele including check cashing, payday loans, money transfers, tax preparation and money orders. Adhered to bank regulations including BSA, OFAC, FACTA, AML, CTR and SAR reporting. Also assured USA-Patriot Act compliance.Accomplishments:Promoted to Store Manager.

Bachelor Of Arts (Ba), Special Education And Elementary Education

Diploma

Aviation Maintenance