Technology and Operations Executive with demonstrated success delivering organizational transformations, mergers, and operational scaling. Recognized by executive colleagues and clients for creating vision and driving efforts to restructure teams and processes leading to savings and positioning organizations for growth.My special talent is establishing trust with regional leaders, corporate executives, and internal customer decision-makers. I develop procedures, metrics, and reporting templates and design/execute operational business models. My efforts have been instrumental in developing global business models and integrating mergers.Successes at Allianz include:✦ EXECUTIVE LEADERSHIP / YEAR-OVER-YEAR (YOY) LOWER COSTS: Oversee External Spend Procurement Portfolio valued above $100M annually and service catalog with 90 services. Direct team to manage ~200 projects annually. Only technology group out of 12 Allianz groups globally to deliver cost savings of 5% YoY and lower service delivery pricing to business groups of 3% YoY.✦ SERVICE MANAGEMENT OPERATIONS: Led team to assess and develop root cause analyses for production incidents impacting Allianz N. America. Between 2019 and 2021, reduced major incidents and outages 70%.✦ TEAM LEADERSHIP: Develop(ed) high morale team with customer-centric culture. From 2020 to 2021, improved team engagement/satisfaction 25% and achieved retention rate of 95%.✦ REAL ESTATE REFOCUS ON REMOTE: Co-built business case and gained approval to reconfigure real estate portfolio to WeWork model. Created 2-days in-office model and saved $3M in first year. New model adopted by Allianz corporate as global model.✦ ALLIANZ GLOBAL TOOLS & PROCESSES FIRST ADOPTERS: Launched aggressive internal information and training campaign to move to new global model. Became first Allianz entity worldwide to be designated “in 100% readiness,” gaining approval for large acquisition.✦ MERGER & ACQUISITION (M&A) / AHEAD OF SCHEDULE: Took charge to integrate contracts, assets, and employees in internal Allianz acquisition. Consolidated contracts and terminated obsolete software and license achieving 20% savings in 18 months - delivering 2X savings against goal in half the allotted timeframe. In 2019, initiated first price decrease to customers since formation of company.✦ FIRST ORDER TO CASH PROCESS: Defined/aligned first Allianz order to cash process, tools, and RACI model. Created/launched training to manage change for different teams. Process adopted across Allianz entities globally.