Manage the development and implementation of power purchase agreements with renewable energy producers

Provided office management and administrative support for delivery of electrical services

Worked with healthcare providers, IT teams, and vendors to evaluate new project requests, validate network security and integration requirements, and determine the scope of the implementationAnalyzed and documented furniture, fixtures, and equipment (FF&E) procurement systems, roles and responsibilities, and process flows and proposed operational improvements based on interviews with 22 stakeholders

Provided solutions analysis, process mapping, and consulting services to support the development and implementation of IT projectsCollaborated with IT teams, business units, and partners to define project requirements, evaluate options, propose solutions, develop cost and labor estimates, calculate projected returns on investments, and route business cases through review and approval processesDesigned process flows and documented functional requirements to help guide the development of new software platformsFacilitated the procurement of IT equipment through ServiceNowCompleted Lean Six Sigma While, Yellow, and Green Belt courses and applied Lean principles to help optimize IT processes

Analyzed project management practices and project life cycle methodology and worked with project managers and leaders to improve processesCollaborated with IT department leaders to understand service delivery model, mapped process flows, and gathered requirements for the development of a self-service toolSupported the creation and management of projects on the CA PPM (Clarity) platformSurveyed IT department leaders to understand collaboration needs and developed a matrix of different collaboration tools and how they mapped to requested capabilitiesCreated CA PPM user guides to assist with project development, reporting, and resource management Worked with systems analyst to improve resource time tracking and reporting within the CA PPM platform based on resource managers’ requests for greater visibility

Led implementation of online project management solution and communications calendar to improve workflow and collaboration processesGathered, analyzed, and reported on website usage metricsDeveloped executive blogs and resources for internal networking siteBuilt interactive toolkit of writing tips and editorial resources on intranet to help coworkers become better communicators and presentersProposed and implemented Mindfulness Challenge to help team members cultivate greater presence and peace of mind for improved productivityDesigned templates, presentations, and global marketing resources

Facilitated launch of Goal4.org Connected Community Health Worker pilot program in Sega, KenyaDeveloped grant proposal to support the implementation of a computer network linking health facilities in rural Kenya with an EMR databaseOptimized community health survey for mobile data collection and taught community health workers how to use smartphones to capture and upload health dataCreated organizational documentation and facilitated structural changes to help ensure the sustainability of programs offered at Sega Silicon Valley community ICT center

Collaborated with management team and nonprofit partners to develop success stories, case studies, and website content showcasing global corporate social responsibility programsManaged development of executive briefs for all major Cisco social investments and refreshed program impact stats quarterlyReviewed reports, newsletters, and press releases to ensure accuracy and alignment with Cisco global marketing standardsProposed and implemented refresh plans for internal and external websites

Edited Cisco Networking Academy course materialsTrained Cisco NetAcad content editors and reviewed their workCreated proposal for Cisco Civic Councils to promote employee volunteerismFacilitated platform development for iExecutive Education Business Management program pilot

Proposed ideas and developed content for advertisements and marketing materials

Developed creative concepts and content for print, radio, and direct marketing campaigns