Melissa Gati Email & Phone Number

Philadelphia, Pa, Us

Salesforce Sales Cloud | Service Cloud | Marketing Cloud | Experience Cloud | CPQ

Chicago, Il, Us

Product Owner | Sales Cloud | CPQ | Design Scalable Solutions

Chicago, Illinois, Us

Chicago, Illinois, Us

- Acquire and analyze business requirements, create a functional design, develop, and build within Salesforce platform- Work closely with business leadership and key stakeholders to deliver solutions by set deadlines- Ongoing enhancements, maintenance, and support for global org with 5,000+ users- Implement scalable solutions following best practices- Developed solutions using Process Builder, Flows, Workflow, validation rules, user security (profiles, roles, permission sets, sharing rules, etc).- Transition from Classic to Lightning (LEX)- Contract Lifecycle Management (CLM) SpringCM- CPQ- Marketing Cloud- Governance and release management process- Consolidation of multiple orgs, migrating data and users, due to company acquisitions- Salesforce Mobile and Chatter- Review process improvement recommendations for existing deployments of Salesforce

Chicago, Il, Us

- Configuration of SFDC including mass updates, maintaining users, workflow and validation rules, updating profiles and role hierarchy- Provide end-user support and manage updates to Salesforce.com including troubleshooting ETL sync issues- Maintain and create Salesforce.com reports and dashboards for effective communication across the organization- Project manage Salesforce.com support process for global sales ops team- Create and maintain reports in Excel for tracking sales data (progress towards sales goals, etc)- Calculate & manage sales commissions process for domestic and international sales teams

Chicago, Il, Us

- Analyze and track if we are closing enough deals against the assortment plans- Create & maintain Salesforce dashboards & reports for sales teams - Assess the quality of inventory sufficient to meet goals (e.g, assortment, merchant quality) across all channels for the market - Flag accounts/offers, that are not delivering on available inventory and assess whether these accounts should be discounted or removed from the shelf- Provide guidance to Sales team on deal structure and approve contracts- Determine the staple Primary Deal Services (20-25) per market and maintain the inventory metrics(Rate of Sales, Safety Stock, Weeks of Supply, Quality, Shelf Life)- Examine purchasing from all channels, including mobile, website, email, etc. and optimize each

Chicago, Il, Us

- Serve as a consultant to merchants as they seek to maximize the ROI of their Groupon campaign by increasing the penetration of strategic products & services through cross-selling and up-selling activities- Partner with Sales Team to maintain strong relationships with merchants and ensure long-term success with Groupon- Execute post-sale merchant communications, conflict resolution, and compliance on merchant deliverables

Cantoria, Almería, Es

Created market demand for Cosentino products as well as developing a brand name recognition in the market. I conducted product knowledge training classes for current and potential clients, consisting of kitchen & bath designers in the Chicagoland area. I also identified and gathered market intelligent on and contacted prospective clients.

Philadelphia, Pa, Us

Event marketing, support regional marketing team involving organizing & executing various promotional events throughout the Chicago land area. Developing relationships between the company & community.

Bachelor Of Science, Marketing

Education record