Melissa Gebhard Email & Phone Number

Winter Park, Fl, Us

Working with Fortis Franchise Group and Snapdragon Capital to bring the benefits of Mathnasium to as many students as possible!

Duluth, Georgia, Us

Responsible for 85 retail locations, 120 local markets (virtual/hybrid/in-person), 12 Districts, across 10 states (NY, NJ, CT, PA, MD, VA, NC, GA, IL, TX) with a consistent financial contribution of 72% of total company revenue.110M in annual sales revenue with 8-12,000 active students attending each month.30%+ profit margins for mature centersStrategic planning and expertise with Operations, Human Resources, Academics, RealEstate, Marketing, Finance, and ITDrive projects for operational efficiency, academic outcomes for students, customer experience and revenue Active member of Executive Leadership Team

Duluth, Georgia, Us

Responsible for 64 locations across 4 states (NY, NJ CT, IL)48M in annual sales revenue with 5,000 active students per monthReached 80% internal promotion fill rates for open positions through peopledevelopmentCompany-wide Teacher of the Year, Center Director of the Year, and District Manager ofthe Year awarded within regionResponsible for training and integrating regional team and organization to online platform

Duluth, Georgia, Us

Internal promotion from District Manager to Regional Director responsible for 56 locations in 9 districts across 5 states.Consistently performs on high level by the development of people and flawless execution on the sales process and detailed operations. Region has highest number of internal promotions due to the strong people development focus.Servant and tribal leadership.

Duluth, Georgia, Us

High Achieving District Manager on business growth and academic results for students.Responsible for achieving company objectives and executing initiatives, programs and procedures to ensure company compliance and achieve in the areas of center financial results, customer service, operations, marketing and staff training and development. Oversaw a district of 9 centers in NY/NJ which then expanded to 22 retail tutoring/learning centers. Implemented company operational procedures, plans and supports company initiatives and objectives for performance targets and developed plans to generate sales increases, control expenses and maximize profits.Reviewed, assessed and analyzed monthly financial reports to identify opportunities and developed action plans with team. Led team in maximizing positive results while going through rapid company growth and change management. Implemented initiatives such as audit/financial compliance, marketing and curriculum. Executed marketing plans and programs, ensuring precise and timely set-up, excellent execution, accurate and timely performance feedback.Ensured the effective maintenance and protection of company assets, including physical structures, inventory, personnel and all financial assets.Focused on excellent customer experiences; resolved customer’ issues. Maintained a plan of action for superior customer (parent and student) experiences.Recruited, hired. and trained Center Directors, Program Leads, and Teachers in a timely manner. Identified internal candidates for promotions. Fostered an environment of open and upward communication with all staff to insure positive employee morale, effective conflict resolution and upward flow of creative ideas for the benefit of the Company and its employees.

Managing childcare centers and preschools in NY, NJ, and CT including all business operations, profit and loss, and education/learning. Leading and maintaining appropriate certification and accreditation programs and efforts.Directing the implementation of standardized education and curriculum programs.Maximizing school enrollment and sales revenue.Controlling and managing expenses, achieving profitability, managing/collecting receivables.Advising the schools on business and operational systems and improvements to help grow and become more profitable.Responsible for recruiting/hiring/training/development and retaining staff within the district.Developing and implementing creative local marketing programs.Proactively managing all center facilities regarding safety, cleanliness, maintenance, and improvements.Managing safety and security programs for children.Ensuring all Federal/State/Local licensing and regulatory compliance.

Opened a brand new commercial location to be a model center for the company.Enroll a significant number of students each month, far exceeding company goals.Build positive relationships in the community with families, businesses and schools.Recruit, train, manage, and retain part-time tutors. Accountable for tuition collection, bill payments, and all marketing.

Independently grew center to the top 1% in size and quality in the Northeast region and to the top 5% nationwide.Responsible for individualized lesson planning, parent communication, and student motivation for over 500 students.Doubled enrollment of 150 students to 300 students within one year and tripled to 450 students within two years.Recruit, train, manage, and retain 30 part-time tutors.Pilot test all new instructional material before official release.Accountable for tuition collection, bill payments, and all marketing.Deliver presentations on behalf of the company with venues ranging from small group meetings to conferences of over 1000 people.Volunteer at several schools in the area and recognized as a true educator/support to school district.

Opened 10 Kumon Centers in Manhattan to be model centers for the company.Hire, train, manage, and retain all Center Directors, Chief Assistants, and tutors on instructional design, business model, and overall center operations.

Manage a territory ranging from 40-70 franchise locations all over New York State.Perform frequent evaluations and follow visits to ensure compliance with company goals.Increase operation standards through guidance and training.Provide exceptional advice contributing to center quality, performance, and profitability.